Objective: Seeking a career with an established and progressive organization to share my customer service supervisor experience and increase company profitability. I am a team player with a positive “can do” and “take charge” attitude, exceptional work ethics and a professional reliability that would be an asset to any company.
Professional Talents & Highlights: Extremely professional, punctual, outgoing, people person with a natural charismatic talent to defuse irate customers. I excel at using empathetic negotiating skills, reassuring company product value to customers while maintaining the profitability interest of the company in satisfactory customer resolutions. I am very structured, organized, and reliable. Experienced with and enjoy multi-tasking. I’m outstanding at prioritizing, utilizing experience to think on my feet, asking targeted questions, anticipating returned questions to analyze and solve problems. I use sympathy, consistency and fairness as a supervisor.