I absolutely love my position. However the policies that have been ever-changing while I work here have become more and more stressful. While working with the clients is highly rewarding, the inner-workings and policies have become overly stressful.
RBT (Current Employee) – Gilbert, AZ – November 21, 2017
TBH has been undergoing changes after it was bought out by a new group of investors. Since that time there have been unexplainable lay-offs, poor employee morale, high turnover, and unethical cost-cutting measures. Long-term employees are on their way out one way or another, and upper management has had a reactionary as opposed to a proactive approach to keep up with employee satisfaction. They waited until after many therapists left to offer a pay raise but still less than other companies.
Great training, excellent health insurance and 4% 401k matching
Registered Behavior Technician (Current Employee) – Newport Beach, CA – November 8, 2017
I felt that Trumpet hired excellent clinicians that helped teach and mentor the therapist on their cases. Any questions or issues I had I never hesitated to reach out to a clinician and they would always provide a reasonable and thought out answer.
Behavioral Skills Therapist (Current Employee) – San Jose, CA – October 15, 2017
Everything about here is great until something personal happens in your life then there is a lack of compassion for employees. Consistency is key for clients, but sometimes life happens and there is a lack of empathy towards it's employees.
Registered Behavior Technician (Current Employee) – Scottsdale, AZ – October 12, 2017
Never any consistency Management demotes employees from positions without letting these employees know Management does not understand that due to working with kids you get sick (horrible "call out" policy) High turn over rate
Registered Behavior Technician (Current Employee) – Peoria, AZ – September 19, 2017
Trumpet is a great place to grow professionally if and only if you plan on becoming a BCBA. The hours are variable and not guaranteed. As for an ABA company, you definitely learn the basics of ABA and apply it daily.
Training opportunities high; non-clinical demands time-consuming
Clinician (Former Employee) – Peoria, AZ – September 14, 2017
This agency had many advantages on paper. Access to professional development resources are unparalleled. However, so much time needed to be devoted to quality assurance self/other assessment that there is little time for actual clinical support. With all the time spent on scheduling and rubrics, there was little time to take advantage of training opportunities. I did receive a solid foundation through my supervision and for that I will be grateful.
regular supervision, support through licensing and credentialing process, research committee to support cases
Too many forms and rubrics to complete, too much micro-managing and not enough larger clinical support
Extremely disorganized scheduling team, sometimes they would schedule two people for the same kid and one of them would just have to go home (which means he or she would not get paid even though they were scheduled). They will give and take hours at their disposition. No paid sick days or holidays. They just care about their client's money. Also not a very clean environment for what you would expect for a clinic that provides services to little kids.
Can't think of any.
No paid sick days, no paid holidays, unstable hours.
Behavioral Therapist (Former Employee) – San Jose, CA – September 4, 2017
Coming in and greeting parents and kiddo. Setting up area to begin session. Each kiddo has a different program, with this particular kiddo I would read a sentence out of a book and the kiddo would have to tell me specific details about what I read. I would also have to test the kiddo on social ques. The toughest part of my day was when my kiddo wouldn't grasp the concept I was teaching her. The program was set for this kiddo to get the answers right 3 times in a row but going by the days. I know she knew the work but sometimes she wouldn't answer correctly which caused us to restart the program all over again. I enjoyed everything about my position. Seeing a child grow in weeks is exciting and tells me I'm doing my job correctly
RBT THERAPIST (Current Employee) – Dublin, CA – September 3, 2017
The company has relatively poor scheduling and does not seem to be on the way of fixing it. They contact me last minute when they add children to the schedule or clients cancel. New hires are paid $16/ hour while you can earn .25 per 3 months based on reviews which is good, you only get 5 absences all year. There are no sick days you only get the 5 so even if you are injured and told not to work you are not paid and it takes away from your 5 days even with a doctors note. Working 2 years there I only got .75 raise though due to 5 day absent rule even though my reviews would be over 80% which was enough for a raise the absences prevented the raise.
Trumpet Behavioral Health does not communicate effectively across the organization, leaving the therapists in the dark about procedure changes but then penalizing the therapists when they do something incorrectly.
Scheduler Coordinator (Current Employee) – Lakewood, CO – July 6, 2017
Up and starting company with fun workplace. Company leader in ABA therapy for young clients diagnosed with ASD. Company is less than 10 years old, so still going through growing pains while learning what works and what does not. Very high stressful job. Managers and staff are great.
TBH is a fun place to work with supportive management. It encourages learning and advancement in the field of ABA. Coworkers tend to get along and fun activities are promoted. The job can be stressful and challenging at times. The clients make it worth it, seeing their smiles and progress that they make.
"Pass the buck" type of culture with no accountability.
Billing and Claims Specialist (Former Employee) – Lakewood, CO – May 18, 2017
I have noting good to say about Trumpet Behavioral Health.The typical day at work consists of lack of communication, poor leadership and incompetence. There is nothing to me that is enjoyable in the position.
Trumpet makes efforts to support staff, but there is very low moral, and the turnover rate is high. Training is minimal, and staff are occasionally left feeling confused as to how to best serve clients.