Questions and Answers about Trustco Bank

Here's what people have asked and answered about working for and interviewing at Trustco Bank.

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  • What is the work environment and culture like?
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8 questions

If you are a manager they're are no annual raises. Or any type of raises. You would need to move to a higher tiered branch and that isn't as easy as it sounds.

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You get 6 days/year. However, if you use them, any of them, it will count against you in your annual review.

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Well for starters i would hire new people with little banking knowledge and pay them more. Especially when it means they are get more if not equivalent, to a person who has been with the company for more then 5 to 10 years. Also i would insist training the assistant managers right away like the tellers go through. As oppose to throwing them right into a branch with zero knowledge. Regardless of their schooling background training is a must. Also aless harsh pay scale should be enforced. As a pose to trying to find anything and everything you can not to give a fair raise to the employees. Possibly also offering a less complicated way of taking time off might stem a llwer employee turnover. The customers on a regular want to see the same faces. They want to feel comfortable and at home with the people/place that handles their money. I strive to know my customers and to make them feel like family everytime. If trustco cared about being a hometown bank this would be what they needed to get it done. Also being alittle more online would help attract new age customers and less paper use might help the environment as well.

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More up to-date equipment and more structure from Branch Admin

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Participation in stock options;
Participation in health/dental/vision insurance;
Ability to get promotions when available;

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How many hours was I willing to work

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Yes but you do not want them

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I moved out of state

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