Back up head teller (Former Employee), Hattiesburg,MS – October 24, 2013
Trustmark taught me a lot the four years + I was with the company. It was very challenging at times, but that's what I loved about it. I was the back up head teller for over three years, and I enjoyed learning new things. My goal was to eventually become head teller, but that changed when I decided to be a full time mommy. The hardest part was leaving – more... the job because my co-workers and I were like family. – less
I really enjoyed the years I was employed at Trustmark Bank. A few if my colleagues who I worked with for years had become like family to me.
Customer Service Representative (Former Employee), Jackson, MS – October 18, 2013
Pros: nice christmas parties
Cons: advancement opportunities for minorities
Well a typical day at work for me would entail setting up My work station and getting myself ready to assist my customer. I have learned through the years at Trustmark that patience and professionalism equals happy customers. The management staff of Trustmark made sure each department ran smoothly to ensure great customer service. We were taught that – more... team work was always expected of each of us and that is what we strived to accomplish. The hardest part to my job, I would say is trying to communicate with customers who were upset. As long as I remained professional and assured them I would do my best to help them, the situation did not get out of hand. Lastly, the most enjoyable part of my job was this....after a long, hard day at work, if I could look back and recall that I helped someone with a desperate problem, it was all worth it. – less
Security Officer (Former Employee), Jackson, MS – October 15, 2013
Everyday is a challenge and a learning experience with the interactions of different people everyday. Never knowing what could happen encouraged me to keep an my skills sharp in observation and detail.
Employee Benefits Account Manager (Former Employee), Jackson, MS – September 4, 2013
Pros: pto, vacation, and flex, good benefits
Cons: no communication from producer
Arrive early to get the day started - answering all and any emails for clients Employee benefit needs. Creating and updating spreadsheets for any proposals that may have been quoted for prospects or current clients. Assisted EB Insurance producer with many duties to include marketing, proposals, open enrollment kits, and or filing any documentation – more... into the virtual system. Worked solely by myself with instructions of the producers needs. Enjoyed all co-workers in the company. The hardest part of my job was the lack of communication, when only partial information was given - and no response's to what is required. I enjoyed the experience of constantly updating my knowledge with any PPACA and 2014 Health Care reform information to help inform our clients correctly. – less
Branch Secretary/Customer Service (Former Employee), Laurel MS – August 7, 2013
Pros: customer satisfaction
Cons: turning down customers for a loan
I was hired at Installment Loan Secretary for 4 years. I then transferred to the bank and held he position of Branch Secretary. In both positions, I opened new accounts, typed installment loans - both secured and unsecured loans. I answered the phones, balanced the monthly consumer loan bank account and balanced the life insurance accounts. I was also – more... a notary public. Management and co-workers were very nice and helpful. Was always well informed concerning policy changes. The hardest part of the job was the third of the month. The most enjoyable part of the job was feeling good about helping the customers with their financial needs. – less
Proof Supervisor (Current Employee), Pearl, MS – May 31, 2013
Pros: meeting new people
Cons: limited advancement
A typical day is pretty busy, from checking emails from internal customers, making sure items are processed correctly, to addressing all concerns that occur daily. I have learned a great deal at Trustmark such as how to maintain a team environment and how to ensure that things are done in a timely matter . Customer Service was an area that was strengthen – more... while working for the company. I work with a very diverse group which has contributed to me being able to deal with many obstacles and has helped to be able to react quickly when situations arise. The job has helped me to realize that no two people are the same and your reaction to the situations is what matters most. The most enjoyable part of my job is knowing at the end of the day my hard work and dedication has helped someone else and most of all helped the company achieve its goals of good customer satisfaction. – less
Assistant Head Teller/P&R Teller (Former Employee), Jackson, MS – April 11, 2013
Pros: working relationships with faculty, staff, students and parents
Morning huddle with the staff. Six periods of lecturing with students. I took time to explain the fundamentals of chemistry and other related sciences. I got the chance to learn about my students individually and collectively. I got the chance to work directly with my kids and with parents to map out a working plan and relationship that best met the – more... needs of my students. The hardest part about the job was that there was not enough time to touch every issue of each of my students per academics or personal, but they gave me enjoyment and challenge. The management and faculty were a dynamite team. – less
Senior Vice President, Commercial Lender (Former Employee), Hernando, MS – February 20, 2013
Pros: growth opportunities
Cons: driving to meetings weekly
I was very happy at Trustmark. I was given the opportunity to finish my education while working full time. Management was fantastic and I was able to expand my knowledge and resume' because of the opportunities afforded to me. I worked with very knowledgable and dedicated people that I still maintain contact with.
Trustmark Bank is a good company to work for. My greatest issue with Trustmark is poor compensation.
Commercial Loan Processor (Former Employee), Pearl, MS – October 2, 2012
Pros: the pros of working for trustmark are the number of paid holidays per year, the benefits, and vaction days.
Cons: the cons of trustmark bank are compensation and opportunity for growth.
I enjoyed my second position with Trustmark Bank. I acquired a great deal of knowledge that was necessary to complete my job. The majority of my co-workers were great people to work with. There was a few of us that truly worked hard as a team to get the job done. I had a wonderful manager my last 5 1/2 years at Trustmark Bank. The hardest part of my – more... job would be loans with difficult payment schedules. The most enjoyable part of the job for me was completing my daily tasks. I enjoyed processing loans. – less