TSYS

166 reviews

TSYS Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
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  • Management
  • Job Culture
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Productive and fast growing
International Consultant Trainer (Former Employee), Columbus, GaAugust 22, 2015
Pros: Excellent Benfit package, vacation, Paid sick time and floating holiday
Cons: Growth opportunities
TSYS was a very good company to work for when I started.There has been so many changes with the mangement. Majority of the managers came from outside of the company and made drastic changes without getting a feel on TSYS way of doing business. Most of the managers would stay 6 months-2 years and leave. So many projects are rushed during conversions which damages the relationships with our clients. Which is time and money wasted.
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Fun to work
Collections agent (Current Employee), Columbus, GeorgiaAugust 21, 2015
Pros: Recognition, prizes, incentives
Cons: short breaks
You learn about procedures and laws on credit card information. The co-workers are easy going. Management always tries to make work exciting and enjoyable giving monthly recognition meetings and prizes.
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fun place to work
Lead Disclosure Specialist (Former Employee), Columbus, GAAugust 20, 2015
Pros: coworkers
Cons: short lunch times
meet your quota each work day. watch for detail and the importance of detail. easy to talk to management. co-workers are fun to work with and make the day go by easily.
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Great Productive Team
CSR II-TECHNICAL CLIENT SUPPORT (Former Employee), Atlanta, GAAugust 12, 2015
Pros: Free lunch offered with overtime and management was willing to help
Cons: Atlanta office closed causing several layoffs
I assist merchants with Technical issues and Problem Solving. I learned several new systems and the main one was Lotus Notes. Everyone worked well as a team to get the job done. The hardest part of the job was getting the merchants to comply with the new PCI Compliance Regulations but for the most part I enjoyed researching and helping as needed.
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Great Job Culture
Programmer Analyst I (Current Employee), Columbus, GAAugust 9, 2015
Overall I think TSYS is a great place to work. Of course, every department is not the same but as a whole it is very culture oriented.
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TSYS
Customer Service Representative (Current Employee), Columbus, GAJuly 26, 2015
Working at TSYS is challenging yet a good experience. A typical work day for me is answering the phones for customers & assisting with any problems or concerns they may have. Management is awesome my co-workers are very fun to be around also laid back and are very helpful the hardest part about my job is telling a customer no.. the most enjoyable part of my job is working in a safe, comfortable & fun workplace and also knowing that I can help a customer resolve any issue they may have.
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Productive Workplace
Customer Service Representative (Former Employee), Columbus, GaJuly 22, 2015
Pros: Hot lunches
Cons: high call volume
Total Systems was a great place to work. Running 24hrs a day 7 days a week, it is a very productive company. Over all a great company.
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highly productive
Customer Collections Specialist (Former Employee), columbusJuly 13, 2015
fact paced
highly productive
goal is to prevent retentive and collect on past due accounts
quiet workplace
respectful management
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Lots of employee activities, but work all holidays (24/7/365)
Risk Management Representative (Current Employee), Columbus, GAJuly 13, 2015
Pros: Great benefits and activities, discounts
Cons: call center open 24 hours, 7 days a week, 365 (366) days a year
I like how many employee activities there are and how relaxed it is on later shifts. There are also pretty good benefits, including discounts around town and for theme parks and attractions. I do not like the schedule selection process. Your schedule changes every 3-4 months. Sucks having no weekends/holidays off, unless using vacation time.
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DEBT
Debt Collector (Former Employee), Columbus, GAJune 25, 2015
Fun place to work. Supervisors and staff were very supportive. We always worked hard to achieve goals of the clients. Would work there again.
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Fun place to work.
Assisting Cardholders (Former Employee), Columbus, GAMay 27, 2015
While working at TSYS you're able to move up from any position. The benefits and pay was great. Management was easy to get along with.
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Productive
Customer Service Representative (Former Employee), Columbus, GAMay 27, 2015
Shoe Show was my first job. I learned a lot about time management, dealing with different personalities and the experiences at Show Shoe taught me how to be a humble individual.
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Stepping Stone
CSR (Former Employee), Columbus, GAMay 25, 2015
I think TSYS is a great stepping stone to gain some experience to assist with getting a better job down the line. I learned to take proper phone calls, for example, which I can definitely use as a skill for attaining a new job.
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Productive
Fulfillment Specialist (Former Employee), Norcross, GAMay 14, 2015
Learned a lot of information working here, including how to master the area of customer service when pertaining to over the phone entities
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NOT A GOOD PLACE TO WORK
Lead Programmer Analyst (Former Employee), KENNESAWMay 6, 2015
WORK FOR OVER 13 YEARS AND WAS OVERLOOKED FOR SEVERAL ADVANCEMENTS. LOCAL MANAGEMENT STAFF WAS SUB PAR. IT WAS A YOU LOOK OUT FOR ME AND I LOOK OUT FOR YOU ENVIROMENT. NON-QUAILFIED PEOPLE WAS BEING PROMOTED VS. THE HARD WORKING QUALIFIED PEOPLE.
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Enjoyed the people I worked with.
Machine Operator (Former Employee), Columbus, GAApril 14, 2015
Pros: Plenty hours
Cons: Short breaks
• Ingraved Credit card plastics with all the necessary account information.
• Successfully operates Stahl and MBO Folder
• Ability to dismantle Stahl folder and reassemble.
• Ability to set folds and load various sizes of paper as well as fold plates.
• Observed and reported any changes to the company
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Productive and fun work environment.
Customer Service Representative (Former Employee), Columbus, GAApril 9, 2015
A typical day at work was productive and fun. I would go in the mornings and the company had coffee and tea available. I would arrive early to prepare myself and converse with coworkers.
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Great company if you are able to advance
Customer Service Representative (Current Employee), Columbus, GAApril 8, 2015
Pros: Perks, opportunity to advance within the company
Cons: Pay grade, Management
I think it is a great place to work, but the pay can be much better as well as management. I would love to advance in this company to further my career but I am afraid that I will be held back without being given the opportunity.
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They had good in-house teachers and timely classes
Lead Programmer/Analyst (Former Employee), Columbus, GAMarch 24, 2015
Pros: cafe in house, private phone booths available
Cons: short cubicles, no privact
From 7 am to 7 pm and then taking a laptop home to work from home during the evening.

No going to the movies or shopping or out to eat, no life outside of the job.
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N/A
Call center specialists (Current Employee), columbus gaMarch 19, 2015
Fun place to work. It builds a strong resolve on how to deal with the public and it also teaches you about the trend of fraud which is going on more and more each day .
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