A well paying job with good benefits, not necessarily a physically challenging job but one with long hours and some unjustified pressure.
Customer Service Technician (Former Employee) – Tucson, AZ – January 7, 2014
There was always some levity, constant joking around with some mean humor thrown in before we got in our trucks and started our daily routes. It was fun, good for morale and broke up the drudgery.
Depending on the work load and which part of town, or the surrounding area we serviced. It was commonplace to make service stops at 30 to a 100 addresses a day. Most of the time, unless it was for credit reasons, the businesses, the houses and the apartments were vacant. It was either the customer had moved out or not moved in. There was hardly any human contact, unless we had to collect delinquent payments or disconnect a customer that had not made a timely payment. If there was human interaction it was negative or confrontational.
There was a lot overtime and despite the compensation for working it. It became exhausting. The hardest part is the anxiousness that comes not knowing when your shift will be over. I spent many late nights and early mornings doing service orders.
The best part of the job was the money I made. It was adequate enough to buy a house, several cars, furniture, clothes and the ability to take extensive vacations to different parts of the country and three excursions to Europe. It contributed to my self esteem and sense of accomplishment.
Great company functions as well as the Union activities, making some lifelong friends and lovers at times
Vindictive, power mongering supervisors who justify their position, by bullying and creating wasteful and asinine projects and policies that do more harm than good.