Management of large primarily unskilled staff to maintain properties.
Executive Housekeeper (Former Employee) – Verona, NY – April 1, 2013
Typical day started 6:30AM-5PM. All employments have been generally a 7/24 job on call 24 hours a day due to managing the facilities or departments. Multi cultural staffing. In charge of hiring all the departmental staffs, budgetting the department, training, etc.
I have always enjoyed my employments and given them my full attention. Hardest part is not being able to have close friendships due to being the upper management of the staff. Most enjoyable was the contact with the staff and their families through work activities and holidays, etc. Learning the multiple cultural aspects of the staff was a great learning experience.
Having to explain the complexities of multi cultural staff and low income staffing to upper management was always the hardest part of the job. Upper management can lack the empathy necessary to manage lower income staff. Staff retention, with very low turn over has always been my best quality.
wonderful people to know and work with in housekeeping, learning about other cultures, getting to know the cultures, being able to teach cultures to respect one another and work together.
no breaks, hard long hours, housekeeping staff is often looked down on by others so gaining respect for staff is always a fight.