Turning Stone Resort Casino Employee Reviews in United States

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Not worth your time
Level III Technician (Former Employee) –  Verona, NYMay 5, 2016
The best part about the place is 80% of your co-workers are friendly and supportive.
The only way to advance in your "career" is if someone retires, gets fired or takes a new job with another company. Other than that, you're stuck at your current level no matter how hard you work or how much effort you put in. Every year to 2 years they keep cutting back on the benefits. If you take a job here you must be extremely desperate.
Pros
401k matching
Cons
Low pay, poor benefits, poor management skills, little to no advancement options
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Decent place to work
Floor Supervisor (Current Employee) –  Verona, NYMarch 29, 2016
worked here over 12 years... Typically a fun place to work. Good days and bad days like all places. Very good benefit package.
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Thriving Casino
Director of Bingo Operations (Current Employee) –  Verona, NYNovember 23, 2015
Turning Stone is an upstate casino that strives to be the best at everything it touches. The casino is located in a very rural area, which makes it difficult to hire adequate staffing for daily operations. The executive team is very strong, driven and goal oriented.
Pros
exceptional employee benefits
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Work
Bingo MoneyRoom Clerk (Former Employee) –  Verona, NYSeptember 16, 2015
It was a great experience I never had no complains just could not get a ride to work so had to leave the job. You work a lot of hours but the time goes by so fast you don't even realize it the co workers are great and caring you have room to grow and be yourself.
Pros
Free drinks
Cons
Long days
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fun place to work
Security Officer (Former Employee) –  Verona, NYSeptember 5, 2015
did not like their management team. to much smoke on gaming floor good benefits work hours were good. work days were good
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Table Games Dealer
Table Games Dealer (Former Employee) –  Verona, NYAugust 5, 2015
TS is where first got into the casino business. They taught me exactly what I needed to know and how to follow procedures in the table games department, which I will always be grateful for. They could be strict at times but we also got to have plenty of fun too.
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A very interesting place to work
Drop and Count Clerk (Current Employee) –  Verona, NYJuly 10, 2015
Working on the drop and count team is a very interesting environment. The job is extremely physical, and your coworkers are very easy to get along with. The nation is a very, well, different employer
Pros
Paid Breaks
Cons
Very Physical
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poor working conditions.
grounds keepr. (Current Employee) –  verona,nyJuly 7, 2015
Very short handed. Mandatory overtime every day. 1 raise in 3 years. 25% turnover rate. No training . No rules . No OSHA. Employees pay an in house TAX on food .
Pros
Anyone who breathes can get hired.
Cons
No training or advancement.
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nice place to get knowlege of casino buisnes
Blackjack Dealer (Former Employee) –  Verona, NYJune 13, 2015
Great place to a start a career and help you for a better fut er.Good place to make friend and practice social live.The benefit is very great.
Pros
free cofffe
Cons
not to many day off
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Overall Positive Experience
Security Supervisor (Current Employee) –  Verona, NYApril 24, 2015
I have enjoyed working for a professional company during a time when they have seen extraordinary growth and feel accomplished with all of my efforts.
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Great place to work
Executive Sous Chef (Current Employee) –  Verona, NYFebruary 22, 2015
Fast paced exciting environment with many exciting projects. Variety of F&B venues allow much room for creativity and learning.
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Dont do it
HR Benefits Specialist (Former Employee) –  Verona, NYDecember 3, 2014
I quite a job working as an HR manager to take this job. They encourage their employees to work at a slow place and to not try to learn more. When you are efficient and accomplish your job they then claim that you must not be doing your job when in reality it is just a group of friends slacking off and letting unstable employees work there.

If you get a job there keep your head down, talk only when they want you to and never try to resolve problems with HR and I know first hand that they do not do anything and cant do anything for you and make jokes about it!
Cons
management
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Fun and Reasonable Place to work
Valet Attendant (Current Employee) –  Verona, NYSeptember 9, 2014
A typical day at work provides cash handeling, interactions with guests, and being able to provide a 5-Star Service. At Turning Stone Casino their top priority is customer service. I learned at this job to become patient and more outgoing with others. The guests at the casino are very diverse so I learned how to handle certain situations that i may have came across while working. Managment is very flexible and helpful if something is needed. My co-workers were great, i got to work with people with different ethnic backgrounds which help broaden my horizon. The hardest part of the job was being understaffed and extremely busy. The most enjoyable part was being able to laugh and still have fun at work.
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Productive and fun workplace, great summer job experience
Beverage Cart Attendant (Current Employee) –  Verona, NYAugust 18, 2014
A typical day at work would be coming in getting the beverage cart out and loaded and starting paper work then heading out on the golf course to sell beverages and snacks to golfers.

From this job I have learned how to have good customer service and handle any situation thrown at me with a customer.

The hardest part of this job is keeping up with everything when it gets extremely busy and overwhelming.

The most enjoyable part of the job is being able to be outside on beautiful days and meet people from all over and the great friends you make in your coworkers
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Table game
Customer Service (Current Employee) –  Syracuse, NYMay 13, 2014
It is hard and simple job but hard to handle .I learned to handle any risk and responsibility with care.
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Horrible Place To Work
Former Front Desk Clerk (Former Employee) –  Verona, New YorkMay 2, 2014
It is my personal opinion that this place is not a very nice place to work. Pay rates are frozen so there is no chance or earning more money unless you get a promotion, and the opportunity for advancement barely exists. Management pretty much decides who they want for a position and make them apply for it and then close the posting. There's not even a point to have internal interviews. Different levels of Management are not on the same page. You will rarely get any acknowledgment for any hard work that you do and they will sometimes expect the impossible from employees. They are not organized and they care about the guests more then their employees. They take advantage of you and suck you dry, this place really drains the life out of you and they don't care because you are easily replaced. It can be a great place if you just need a job, but if your trying to make a career out of it that will only happen if you are lucky enough to become noticeable by management no matter how hard you try.
Pros
somewhat decent benefits package, they do try to help with scheduling needed days off, coworkers are friendly, decent break times and no need to clock out for lunch
Cons
management is disorganized and does not pay attention to employees, poor opportunities for advancement, no pay raises
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Fitness Attendant
Fitness Attendant (Former Employee) –  Verona, NYMarch 29, 2014
Fitness Attendant at the casino is probably the best job in the entire casino.
I worked with great people, management was understanding and appreciate everything you do.

My co-workers and I got along great and we had wonderful relationship almost like family. We would all make sacrifices to make sure everyone got there vacations.

They are very encouraging and welcoming if your interested in teaching fitness classes and learning more about fitness.

Its a small gym so everybody knows everybody and you really build relationships with some of the members and guest.

Some guest are rude and can be down right nasty. But the good people out way the bad. The ones you build a relationship tip you often and always showing they appreciate you around Christmas time.

The staff will work with your schedule as much as they can but there are some limitations but you can tell they really try to be flexible. You kinda have to give a little to get a little. As long as they see your willing to do the same for your coworkers they will work with you the best they can.

They pay isn't awesome but its not bad for a college kid, retiree or newly wed, Especially if your in the field of fitness

The best part was the staff and members and the relationship you build.

The worse part no real advancement unless you go to some other department
Pros
benefits, good team, vacation time, flexible as possible, good job if your inschool or retired, fun people, good members and guest
Cons
pay, guests can be rude, early morning shift 5am, no over time, work weekends
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Absolutely terrible place to work
Concession Attendant at the Corner Market (Former Employee) –  Verona, NYMarch 26, 2014
This is one of the worst places to work in the Central New York area. The way employees are treated compared to guests is far out of proportion. There is no job security and it is possible to be terminated based on the "testimony" of one "guest" with no proper investigation being done to examine the claims against the employee.
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Nice place
Steward (Former Employee) –  Verona, NYMarch 7, 2014
I love to work at the Turning Stone Casino. It help me a lot with experience. And always meet a lot of different people and also nice co-worker.
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Fun place to work
Retail Sales Associate (Former Employee) –  Verona, NYJanuary 12, 2014
Co workers were great. Fun place to work. Greeted customers and helped out when asked
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Overall rating

3.5
Based on 43 reviews
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Ratings by category

Work/Life Balance
3.1
Compensation/Benefits
3.7
Job Security/Advancement
3.0
Management
2.8
Culture
3.1

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