Customer Service (Former Employee) – Verona, NY – September 21, 2017
A huge place to work with no union means there is no job security . Rules change day by day. Air quality is so poor in the smoking section is it a big health hazard . Bonuses & raises were taken away years ago . Long hours & underpaid. It's run like a sweatshop.
Housekeeping Supervisor (Former Employee) – Verona, NY – August 30, 2017
This place is a great company, many opportunities to advance and explore your career. They are open to department transfers so you can find the best department that fits your needs. I would still be there if my spouse did not get military orders taking us elsewhere. Awesome orientation and training program.
The employee shuttle adds on extra time to commute to your location.
Cashier (Former Employee) – Verona,NY – August 20, 2017
Wages are just to low for the expectation of the positions. Employees are asked to give the guests an exceptional experience yet paid average or less then average wages. Not enough staff to complete tasks requested and hiring process can take over 2 months.
Riding a bus to get on property can add an hour to your day, Unlikely there will be time to take breaks or a lunch regularly.
Hostess (Former Employee) – Verona, NY – August 15, 2017
a typical work day would be busy and crowded, I've learned that responsibilities come first before anything else so take it seriously. management was good, always there when needed. work place culture is gaming and entertainment and costumer service. the hardest part of the job was dealing with drunk and rowdy costumers. the most enjoyable part of the job was meeting new people and got to meet celebs.
Cook (Former Employee) – Verona, NY – July 20, 2017
Rarely was there a day that wasn't a complete hectic mess that being said the kitchen crew always handles everything best as possible. Plenty of room to move around and advance if that is what you want.
Tin Rooster Hostess (Current Employee) – Verona, NY – July 5, 2017
I have only worked here for a few months and i have never felt more opportunity within the company. You can switch departments and type of work with ease. They really make you feel like a part of a big family.
Housekeeper (Current Employee) – Verona, NY – July 5, 2017
work is long hours everyday, however its enjoyable when guests compliment the room cleanliness, and when they remember you from a previous stay it makes you feel good, coworkers are nice we all get along well. the hardest part of the job when there many rooms to and early check ins but it was good. the uniforms are terrible however.
Season's Harvest Buffet Cashier (Former Employee) – Verona, NY – June 14, 2017
I cashed guests out, took out the trash and cleaned our station. I learned how to keep my mouth shut and not talk about other jobs. I learned that you should write everything that you do wrong on a piece of paper, just in case you get a variance. Management is good but not all of the supervisors agree on one thing. The workplace culture is very disoriented. They have favorite employees and guests. The VIP guests like to think that they own the casino. The guests will scream and holler at you if you do something wrong or ask for their drivers license. The hardest part of the job is dealing with the very unruly guests and the supervisor says to let them through without checking their drivers license. The most enjoyable part of the job is that you are making new friends and learning how to toughen up.
Accommodations Training Supervisor (Current Employee) – Verona, NY – May 24, 2017
Train & supervise reservations agents in a call center environment. The call center is open from 6am until midnight everyday. This call center makes reservations for all 4 lodging options, 4 fine dining restaurants and Tee Times for 3 PGA golf courses.
SENIOR REVENUE AUDITOR (Current Employee) – Oneida, NY – April 22, 2017
The managers at TS are amazing, from my own personal experience. There is always plenty to do, making the day go by faster. If there it is a slow day or week there are projects and other departments that you can pick up work in if wanted.