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Turning Stone Resort Casino
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7 reviews

Turning Stone Resort Casino Employer Reviews

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Absolutely terrible place to work
Concession Attendant at the Corner Market (Former Employee), Verona, NYMarch 26, 2014
This is one of the worst places to work in the Central New York area. The way employees are treated compared to guests is far out of proportion. There is no job security and it is possible to be terminated based on the "testimony" of one "guest" with no proper investigation being done to examine the claims against the employee.
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Great Learning Experience
Graphic Designer (Former Employee), Verona, NYNovember 25, 2013
Pros: great benefits. they do a lot for their employees such as holiday parties.
A typical day:
Morning:
Following up on art approval as well as sending approved ads out in the morning. Meeting with clients to get information on what they need for jobs coming up.
Afternoon: Making revisions and creating new artwork for approval. Working with vendors on proofs. Mocking up proofs for approval with paper selections for clients. Printing – more... flyers, posters. – less
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Understaffed and overworked.
F&B Management (Former Employee), Verona, NYApril 24, 2013
The Food and Beverage department has really gone down hill. The executives in charge are slave drivers with no real passion for food. They would rather you do as they say, instead of develop their staff and encourage creativity. The pay is mediocre at best, and they milk their top employees for all they're worth.
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Good Job if you don't use your brain
Spa (Former Employee), Verona NYApril 3, 2013
Pros: health insurance, 401k, salery.
Cons: you are considered a commodity, not a human being
The want ad states "must be experienced", but they have such a high turnover, they hire inexperienced massage therapists right out of school. You will do an average of four to seven massages per day with ten minutes in between, IF the guest comes out immediately. You usually end up with three minutes to change the linen, IF there is linen, wash your – more... hands, get the next guests intake card, unless they are a return guest, then they don't have one. So, if something with their health changes you will only know with questions, and that takes a few minutes and doesn't set well with guests. If the guest complains, you get to go into the managers office. Managers do not back their staff up.
The oils are diluted and tiny portions for scrubs etc. are insisted on.
Co-Workers are wonderful.
Hardest part is being told to do things we were trained not to do, like give the guest what he/she wants even if it's CI, "TS has lots of Insurance" - yes that came from a manager.
Management does not consult with their professional staff before making new policies, and policies change VERY often.
You WILL work week-ends. They never have staff enough to cover their employees sick days, vacations or high turnover. If you want time off, you must find coverage, but it can't be anyone with too much OT, and the on-call people are on the weekly schedule and not used as intended.
I learned how to keep a detailed record of the insane way they lose money.
I love what I do and the majority of guests are awesome. – less
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Fast paced and creative workplace
Marketing Event Coordinator (Former Employee), Verona, NYFebruary 6, 2013
As a part of the casino's marketing team, on a daily basis I'd need to review gaming revenue and individual players drop to determine the effectiveness of events and promotions or the need to increase advertising and trip incentive. Based on planned events for the fiscal year and impromptu pop-up revenue driving events, I'd oversee each event and promotion – more... from start to finish. This would include meeting with upper management to identify each events marketing goal, brainstorm creative/inventive ways to achieve goal, facilitate any required advertising, invitations, social media or direct mail, take incoming event RSVPs and requested accommodations, prepare are all aspects of event such as: budgeting, guaranteeing location, d├ęcor, F&B, vendors, reward incentives, gifts, contract review and execution, hired staffing, onsite management, and post event reviews. In order to continually achieve the large volume of creative events held annually, Turning Stone employs a friendly, hard working staff that works together to make Turning Stone Resort Casino a Central New York destination location. – less
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Very Good place for job developemtn
Programmer / Analyst (Former Employee), Verona, NYMarch 31, 2012
I think Turning Stone is a very good stable place to work. I grew and learned a lot while employed there.