Level III Technician (Former Employee) – Verona, NY – May 5, 2016
The best part about the place is 80% of your co-workers are friendly and supportive. The only way to advance in your "career" is if someone retires, gets fired or takes a new job with another company. Other than that, you're stuck at your current level no matter how hard you work or how much effort you put in. Every year to 2 years they keep cutting back on the benefits. If you take a job here you must be extremely desperate.
Low pay, poor benefits, poor management skills, little to no advancement options
Director of Bingo Operations (Current Employee) – Verona, NY – November 23, 2015
Turning Stone is an upstate casino that strives to be the best at everything it touches. The casino is located in a very rural area, which makes it difficult to hire adequate staffing for daily operations. The executive team is very strong, driven and goal oriented.
Bingo MoneyRoom Clerk (Former Employee) – Verona, NY – September 16, 2015
It was a great experience I never had no complains just could not get a ride to work so had to leave the job. You work a lot of hours but the time goes by so fast you don't even realize it the co workers are great and caring you have room to grow and be yourself.
Table Games Dealer (Former Employee) – Verona, NY – August 5, 2015
TS is where first got into the casino business. They taught me exactly what I needed to know and how to follow procedures in the table games department, which I will always be grateful for. They could be strict at times but we also got to have plenty of fun too.
HR Benefits Specialist (Former Employee) – Verona, NY – December 3, 2014
I quite a job working as an HR manager to take this job. They encourage their employees to work at a slow place and to not try to learn more. When you are efficient and accomplish your job they then claim that you must not be doing your job when in reality it is just a group of friends slacking off and letting unstable employees work there.
If you get a job there keep your head down, talk only when they want you to and never try to resolve problems with HR and I know first hand that they do not do anything and cant do anything for you and make jokes about it!
Valet Attendant (Current Employee) – Verona, NY – September 9, 2014
A typical day at work provides cash handeling, interactions with guests, and being able to provide a 5-Star Service. At Turning Stone Casino their top priority is customer service. I learned at this job to become patient and more outgoing with others. The guests at the casino are very diverse so I learned how to handle certain situations that i may have came across while working. Managment is very flexible and helpful if something is needed. My co-workers were great, i got to work with people with different ethnic backgrounds which help broaden my horizon. The hardest part of the job was being understaffed and extremely busy. The most enjoyable part was being able to laugh and still have fun at work.
Former Front Desk Clerk (Former Employee) – Verona, New York – May 2, 2014
It is my personal opinion that this place is not a very nice place to work. Pay rates are frozen so there is no chance or earning more money unless you get a promotion, and the opportunity for advancement barely exists. Management pretty much decides who they want for a position and make them apply for it and then close the posting. There's not even a point to have internal interviews. Different levels of Management are not on the same page. You will rarely get any acknowledgment for any hard work that you do and they will sometimes expect the impossible from employees. They are not organized and they care about the guests more then their employees. They take advantage of you and suck you dry, this place really drains the life out of you and they don't care because you are easily replaced. It can be a great place if you just need a job, but if your trying to make a career out of it that will only happen if you are lucky enough to become noticeable by management no matter how hard you try.
somewhat decent benefits package, they do try to help with scheduling needed days off, coworkers are friendly, decent break times and no need to clock out for lunch
management is disorganized and does not pay attention to employees, poor opportunities for advancement, no pay raises
Fitness Attendant (Former Employee) – Verona, NY – March 29, 2014
Fitness Attendant at the casino is probably the best job in the entire casino. I worked with great people, management was understanding and appreciate everything you do.
My co-workers and I got along great and we had wonderful relationship almost like family. We would all make sacrifices to make sure everyone got there vacations.
They are very encouraging and welcoming if your interested in teaching fitness classes and learning more about fitness.
Its a small gym so everybody knows everybody and you really build relationships with some of the members and guest.
Some guest are rude and can be down right nasty. But the good people out way the bad. The ones you build a relationship tip you often and always showing they appreciate you around Christmas time.
The staff will work with your schedule as much as they can but there are some limitations but you can tell they really try to be flexible. You kinda have to give a little to get a little. As long as they see your willing to do the same for your coworkers they will work with you the best they can.
They pay isn't awesome but its not bad for a college kid, retiree or newly wed, Especially if your in the field of fitness
The best part was the staff and members and the relationship you build.
The worse part no real advancement unless you go to some other department
benefits, good team, vacation time, flexible as possible, good job if your inschool or retired, fun people, good members and guest
pay, guests can be rude, early morning shift 5am, no over time, work weekends
Concession Attendant at the Corner Market (Former Employee) – Verona, NY – March 26, 2014
This is one of the worst places to work in the Central New York area. The way employees are treated compared to guests is far out of proportion. There is no job security and it is possible to be terminated based on the "testimony" of one "guest" with no proper investigation being done to examine the claims against the employee.