Turning Stone Resort Casino

Turning Stone Resort Casino Employee Reviews

Found 51 reviews matching the search
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Productive and fun place to be
Valet (Former Employee) –  Vernon, NYJanuary 6, 2017
A valet at the Turning Stone Resort Casino offers a great experience and a great atmosphere to be around. The group that is employed is a very well and respected group of people.
Pros
Drive cars
Cons
cold winters
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Very diverse place to work, terrible management
Bartender and Server (Current Employee) –  Verona, NYDecember 25, 2016
I have worked through various areas of the resort. Management can be extremely lazy and their idea of confrontation is highly unprofessional. If you do something wrong, they'll cut your hours instead of confront you about your mistakes. The customers are put first way too often and treat most of the employees terribly. Overall, it can be a fun place to work if you can put up with the drama.
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Best job I've had
Steward (Former Employee) –  Oneida, NYDecember 15, 2016
Great pay for the employees, and a great work environment. I enjoyed working here very much. The co workers are respectful and nice as well. All in all it's a good job.
Pros
Everything
Cons
Nothing
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Nice Place To Work
Player Development Event Coordinator (Former Employee) –  Vernon, NYNovember 28, 2016
I truly enjoyed my time at Turning Stone. Co-workers are the best, you will never find a group of nicer people to work with. Management team is there for you even if you just need someone to talk to.
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good place to work
Server (Current Employee) –  Vernon, NYNovember 14, 2016
Good place to work, very hard when they only allow one holiday off a year, and they don't have many day shift availability for parents. Other wise, not a bad place to work.
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Overall Good Job
Concession Attendant (Former Employee) –  Verona, NYOctober 28, 2016
The management is very unproffesional, but the hours were stable and the pay was decent enough to pay the bills and take care of my daughter and my family.
Pros
Hours
Cons
Managment
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fast paced and full of opportunities
Beverage Server (Former Employee) –  Verona, NYAugust 9, 2016
You never have to worry about NOT moving up or being able to change positions. Opportunities are always available and theres always room for advancement.
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Not worth your time
Level III Technician (Former Employee) –  Verona, NYMay 5, 2016
The best part about the place is 80% of your co-workers are friendly and supportive.
The only way to advance in your "career" is if someone retires, gets fired or takes a new job with another company. Other than that, you're stuck at your current level no matter how hard you work or how much effort you put in. Every year to 2 years they keep cutting back on the benefits. If you take a job here you must be extremely desperate.
Pros
401k matching
Cons
Low pay, poor benefits, poor management skills, little to no advancement options
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Unique environment
Catering Services Manager (Former Employee) –  Verona, New YorkApril 5, 2016
Working with guests was fun and enjoyable. Company is not focused on customer service and more about the bottom line. Weak Management and doesn't take the employees side of situations.
Pros
Good Salary and Benefits
Cons
Weak Management
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Decent place to work
Floor Supervisor (Current Employee) –  Verona, NYMarch 29, 2016
worked here over 12 years... Typically a fun place to work. Good days and bad days like all places. Very good benefit package.
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Thriving Casino
Director of Bingo Operations (Current Employee) –  Verona, NYNovember 23, 2015
Turning Stone is an upstate casino that strives to be the best at everything it touches. The casino is located in a very rural area, which makes it difficult to hire adequate staffing for daily operations. The executive team is very strong, driven and goal oriented.
Pros
exceptional employee benefits
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Work
Bingo MoneyRoom Clerk (Former Employee) –  Verona, NYSeptember 16, 2015
It was a great experience I never had no complains just could not get a ride to work so had to leave the job. You work a lot of hours but the time goes by so fast you don't even realize it the co workers are great and caring you have room to grow and be yourself.
Pros
Free drinks
Cons
Long days
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fun place to work
Security Officer (Former Employee) –  Verona, NYSeptember 5, 2015
did not like their management team. to much smoke on gaming floor good benefits work hours were good. work days were good
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Table Games Dealer
Table Games Dealer (Former Employee) –  Verona, NYAugust 5, 2015
TS is where first got into the casino business. They taught me exactly what I needed to know and how to follow procedures in the table games department, which I will always be grateful for. They could be strict at times but we also got to have plenty of fun too.
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A very interesting place to work
Drop and Count Clerk (Current Employee) –  Verona, NYJuly 10, 2015
Working on the drop and count team is a very interesting environment. The job is extremely physical, and your coworkers are very easy to get along with. The nation is a very, well, different employer
Pros
Paid Breaks
Cons
Very Physical
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poor working conditions.
grounds keepr. (Current Employee) –  verona,nyJuly 7, 2015
Very short handed. Mandatory overtime every day. 1 raise in 3 years. 25% turnover rate. No training . No rules . No OSHA. Employees pay an in house TAX on food .
Pros
Anyone who breathes can get hired.
Cons
No training or advancement.
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nice place to get knowlege of casino buisnes
Blackjack Dealer (Former Employee) –  Verona, NYJune 13, 2015
Great place to a start a career and help you for a better fut er.Good place to make friend and practice social live.The benefit is very great.
Pros
free cofffe
Cons
not to many day off
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Overall Positive Experience
Security Supervisor (Current Employee) –  Verona, NYApril 24, 2015
I have enjoyed working for a professional company during a time when they have seen extraordinary growth and feel accomplished with all of my efforts.
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Great place to work
Executive Sous Chef (Current Employee) –  Verona, NYFebruary 22, 2015
Fast paced exciting environment with many exciting projects. Variety of F&B venues allow much room for creativity and learning.
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Dont do it
HR Benefits Specialist (Former Employee) –  Verona, NYDecember 3, 2014
I quite a job working as an HR manager to take this job. They encourage their employees to work at a slow place and to not try to learn more. When you are efficient and accomplish your job they then claim that you must not be doing your job when in reality it is just a group of friends slacking off and letting unstable employees work there.

If you get a job there keep your head down, talk only when they want you to and never try to resolve problems with HR and I know first hand that they do not do anything and cant do anything for you and make jokes about it!
Cons
Management
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Overall rating

3.5
Based on 52 reviews
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Ratings by category

Work/Life Balance
3.1
Compensation/Benefits
3.5
Job Security/Advancement
3.0
Management
2.8
Culture
3.1

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