Pros: patient's, physician's, work luncheons, career advancement, ability to get high quality orthopedic care for yourself and immediate family
Cons: office gossip, office politics, back stabbing employees, long wait times for patient's, and no recognition for outstanding service or accomplishment's from boss or fellow coworkers
I worked for Orthopedic Medicine & Surgery before it merged with other offices and became what is known as TCO. I was a medical secretary for Dr. Anseth and it was a very good experience. I learned a lot about various medical procedures, surgeries, direct admits to the hospital, prior authorizations for inpatient stays, referrals, and working directly – more... with someone who could be very intimidating, but also very nice and caring, as all the doctors were.
We were a very small group, so office gossip was maximum, especially within the secretaries who had been there for 20+ years, compared to us young people just coming into the job. I never participated in it, so it never affected me, although Dr. Anseth's current secretary was horrible to work with, I never let her get to me.
The patients were the best people you could ask for, and eventually I worked with all of the physician's on staff at OMS. Getting to know each one's way of working and their various "quirks" was a challenge, but once I got to know each one, I considered all of them friendly and knew who I could joke with and who I couldn't.
I would say my experience working there was an 8 out of 10, even with office politics, gossip, personal lives vs. work lives, working overtime when everyone else would leave, not getting recognized for some accomplishments, and people sticking knives in your back to cover their own butts.
I weighed the good with the bad, even staying there when I had a chance to move up to a manager level of a department at a different location, I decided to stay because of the physician's and patient's.
I wish anyone pursuing a job with TCO the best. If you work there, take the good with the bad, don't get involved with office gossip, treat the physician's with 110% respect, including the patient's and you will have a long rewarding career. – less