Customer Service Representative (Former Employee), Franklin, TN – June 3, 2013
• Attracts potential customers by answering product and service questions • Estimates moves by collecting and analyzing customer information • Contributes to team sales goals by accomplishing related results • Recommends potential products and services to customers for future moves
A fast paced energetic atomsphere where hardwork and good work ethic are smiled upon.
Mover/Packer (Former Employee), Mesa, AZ – November 25, 2013
Pros: flexible schedule, allowed me to maintain personal fitness goals
Cons: no guaranteed hours
During my time at this company I learned to interact face to face with clients/customers in a respectable and polite manner. Normally I would go over paper work with client before starting the move to be sure the client was updated on all procedures and to insure any item that the client may or may not want to have insured. Then I pad and wrap all the – more... furniture to avoid damages and packed the truck in a safe manner so it does not shift during travel. Once at the desired location me and my partner would unload the truck and place furniture in the place of the clients preference. – less
Laborer (Former Employee), Plainfield, IL – November 20, 2013
Pros: great workplace
Cons: warehouse was very hot at times
The managers were sufficient at their jobs they taught me what i needed to know about the jobs tasks i learned how to pick orders by numbers the co-workers were enjoyable not hard work besides having to carry some heave appliances, the most enjoyable part of the job was the people who appreciated the job you did for them.
Mover/Packer (Former Employee), Longwood/Orlando – November 18, 2013
Pros: customers usually purchases lunch for us.
Cons: no walking during a move.we had to run to and from the truck when we weren't carrying anything.
Typical day of work would consist of driving to a customers residences or business packing up their furniture and belongings into the moving truck.Then we would drive to the new location and unload the truck.Then the customer would pay their bill and most of the time the movers would receive a tip.
Good Place to work in management, hourly employees struggle.
Move Manager (Former Employee), Marietta, GA – November 14, 2013
Have to show up everyday without a gaurantee of available work, alot of customer relations, management is a good learning experience but alot of hours, hardest part is the long hours and strenuous physical work the pros are meeting new people and some cash tips from customers.
Driver/Mover (Former Employee), Stockbridge, GA – November 4, 2013
Cons: no healthcare benifits.
Typical day at this job requires pre-trip inspection on delivery truck, pick up work orders to start the assignment for that day. My customer social skills were developed. Management was fair and found work if available when work was slow. Co-workers were easy to work with and showed interest in helping you become familiar with the job. The hardest – more... part of the job was working over 12 hours more than two days a week because the job is extremely physical. Working with charity organizations, meeting new people and traveling was most enjoyable. – less
Move Consultant (Current Employee), California – October 24, 2013
Pros: high values, truly care about customer
Cons: benefits, pay
This has to be one of the most stressful environments I have ever worked in (including retail). Although the company does have high standards when it comes to caring for the customer, I don't believe they put that much emphasis when it comes to office staff. Every franchise is independently owned and operated and I work at the only franchise that is – more... based off of commission pay, so things are different everywhere. To say the least, you don't get paid what you should when working in this type of environment. I deal with difficult customers on an hourly basis, yet am only paid for the moves I "book" and "sell". This company puts an unfair amount of pressure and responsibility on the move consultant when it comes to customer satisfaction. For example, if a customer says the service was "good" not "excellent", then I have to call the customer and ask why they put this. This is the awesome part of customer satisfaction, however, I am not getting paid for this. It truly is rewarding helping customers, but I do not get paid enough for the time and stress that is associated with this job (especially going to school at the same time.) – less
Customer Service Sales Team Lead (Current Employee), Lansing, MI – October 16, 2013
Pros: great people
Cons: benefits, and pay
This franchise is a very fast paced, customer focussed, sales driven place to work. The company itself strives on making sure you balance work vs. family. I enjoy hearing how happy customers are with their move. Moving is a very stressfull time in a persons life. It is our job to take that stress out of the equation.
Driver/Mover (Former Employee), Port Saint Lucie, FL – September 18, 2013
A typical day of work is coming in at the time required. Getting all the supplies ready for the move. Making sure the truck is ready to go as far as gas, oil and etc. Loading furniture at the pickup location and unloading at the drop off location. Good customer service and meeting new people everyday is the most enjoyable part of the job.
Driver (Current Employee), Overland Park, KS – September 12, 2013
This place is great for somebody who enjoys getting paid for a workout and doesn't have time outside of work to hit the gym. I enjoyed working with my coworkers and always got along with everyone. Although, the job can be pretty rough on the body.
This job is hard to do but you can make pretty good money
Mover/Packer (Former Employee), Jackson, MI – August 28, 2013
Pros: lots of hours, and tips
Cons: hard work, no benifits
The day started at 8:30 ish . The workers are respectful. I learned how to pack the right way and how to handle home owners belongings. At the end of the jobs you get tips. Some small some big. When you go out of state you get a percentage of the job. its overall a good job as long as you can handle hard work.