Pros: free sodas, nice building, and tyler often has parties/family game days
Cons: siloed projects/services, hr is no help, inconsistent leadership and salaries
Depending on what department and manager you get, you may have a wonderful time working at Tyler, or hate every minute of every day. Most people are friendly, but the trouble is with leadership. The head of HR is a hypocrite of the highest order, and several people throughout the company end up being promoted to managers who are either scared of their position or unqualified to lead at all. Almost no advancement opportunities are available for anyone that does not meet clients face-to-face. There's also a major problem with nepotism.
For development, there are three different versions of the same product being developed simultaneously and separately! It's a nightmare to try to transition clients from one version to another. More than half of all Tyler's software still runs on Cobol! Salaries are also wildly inconsistent. The only positions with decent pay are executives, developers, and managers. QA, support, and other less glamorous roles really get the shaft.
Worst of all, executives often make large decisions personally without regard to actual data. They also tend to fire long-standing employees for no reason and without warning.