too much drama. too many people are dating management and each other. its an ok job if you are mediocre at selling and can read a script and are ok with potentially not selling enough to make any commission that month. too much micromanaging. no attendance policy meaning you dont know if the next tardy/absence will get you fired. leads are trash, you might as well be calling people from the phonebook.
It is a pay for performance company, however if you meet your performance goals as expected, it can provide a solid, financially stable career. The culture is desirable and the work environment is healthy.
Agent (Former Employee) – Charlotte, NC – August 23, 2017
Boiler room operation run by people that don't have the experience to be in the positions they have. Most of the management are there because of who they know and so they don't have to be on the phone themselves.
can't find anything good to say.
Unorganized arrogant managers no opportunity to advance. A real mess to get involved with.
You are given old leads to call and you are required to sign a captive agreement for your licenses which TZ hold your licenses for 90 days which makes it difficult for you find a job in your field that you are licenses in because they are holding your licenses and you can not get appointed under another company until they release them. I would advise that no agent should work for a company that wishes to hold your licenses when you leave. A company that does this does not care as much about its employees or their families because if they did they would not hold your license and make it difficult to seek employment as an agent.
You meet wonderful agents
No real job Security, cold calls to old leads, the fact that they hold your licenses captive for 90 days no matter what your terms for leaving are
I was moved to a new position. Training was for 30 days. I was on the floor for just about 60 days when they decided to close the department and lay everyone off. Or so it appeared. They brought on new licensed agents for less money than they were paying the experienced staff. I was told that I could come back because they were going to have some new positions to open up, but they could not keep me own until those positions opened.
I was hired to meet demand during Medicare's Annual Election Period (2016). This an approximately 7 week period. It was clear there would be sales quotas, and potential to be hired permanently if quotas were met, and if personnel fit into the organization.
Trained for Medicare Advantage Telesales (Former Employee) – Charlotte, NC – December 19, 2016
You will hit a ceiling for advancement. Your schedule can be changed quickly but for most people is tolerable. The benefits are good and most of the leadership are there because they do want to see their teams succeed.
This is a life/health insurance related position and requires a life/health insurance license. You sit in a cubicle and take incoming and make outbound calls using a script. They listen to every call to make sure you don't make any mistakes. You learn how to overcome objections. There is a lot of pressure to make sales from the lower management. Most of the co-workers seem to be good folks but the upper management is not flexible regarding personal issues. If you can sell the money is decent.
good money if you can sell and good fringe benefits.
Too much pressure from lower management, Lousy parking available, No flexibility for personal issues, short breaks and lunch period
Telesales (Former Employee) – Tampa, FL – November 5, 2015
Must be a hard closer to succeed. Out bound calls leads are not very good most come from people who accidentally click on wrong web site which would trigger calls to them 5 times per day trying to sell products that they were not even looking for. Must get a lot of sales per month (25) to make a commission which they call bonus. You start to get good bonuses if you can sell 40 to 60 a month. 60 would get you a bonus of about 9000.00
Great if you want to get someone else to pay for your licensing
Managers and supervisors blowing smoke to get you to sell, hours calling people on the east coast at 8:30 at night to try and make a sale.
This company conducted an open house to get new hires but requires scheduling of a pre-florida insurance licensing class, scheduling of the actual florida 215 insurance sales licensing exam, and then scheduling to begin a brief training class for medicare and medigap enrollment of senior citizens which requires approximately acminth or longer before a licensed agent can begin any work. All of the licensing and testing requirements are paid by tz insurance but the other costs to attend and report for their requirements are incurred by the applicant. Then after the grueling 4 or 5 day cram the state exam and other training, you arenotified that there may be a problem with the background check which prevents agent appointment by tz insurance and other states. With pay periods only on the 15th and 30th of the month, an applicant can be required to study and prepare for three tests or more before getting paid for their time, effort, and commitment