January 22, 2013
I was in this class and this statement is totally false. The class was top notch training and the instructor was knowledgable and professional.
September 11, 2012
i haven't had a lot of experience with call centers, but the few that I have, had been far and above more professional that this orgination. They claim that there focus is on the customer, when the bottom line is closing the deal. They are no more than a glorified swet shop who's focus is not on doing the right thing. I would be suprised if the placement ratio of policies sold was high. Management was very unprofessional, the Hr Department was in such dissaray. I worked for them for a few weeks, then got a job offer, and even though the employee handbook request you give them 2 weeks notice, once i did the right thing, i was sumarily dismissed. They way it was handled was extremely unprofessional, and I think if Metlife was such a large company they would be concerned about the way their employees were treated, but I guess all that matters to them also is the bottom line. The lead quality sucks! on average I made 220 calls a day, and would speak with 6 or 8 people. All the good leads seam to be reserved for their best producers. I wouldn't recommend this job to my worst enemy...sorry, but thats how I feel.
June 25, 2013
BEWARE!!! This company is NOT one that anyone should waste their time on, if you are a good, moral, ethical person, you can do better than this place! Do NOT be fooled, this organization manages by intimidation and micro-management so they can line their own selfish pockets! They pick and choose who will make money and who will fail, if you like to kiss-up to management, push people into policies that they either can't afford or can't qualify for just to make their almighty QUOTA...you should apply immediately, the more unethical you are, the more you will fit in! I agree, I wouldn't recommend this company to my WORST enemy... the atmosphere is TOXIC!!! The lies are transparent! If you have goals or aspirations, keep looking, it's not worth it!
September 13, 2012
As I started the training, the 4th day, one of the mediocre managers, stopped by the classroom and said that the schedule offered was not available anymore, and if anyone had any problem with that, can leave. I couldn't believe it...!!