U-Haul Employer Reviews

I was hired as assistant manager and within 6 months I was promoted to Fleet Sales Manager where I sold used U-Haul trucks.

The Manager that hired me here hired me for a part-time job as I was in school going for a Medical assistant. He knew that I would be working at this job until I graduated and got a job as a Medical Assistant, and that is why he hired me. I would clean out storages and would rent out trucks to customers. It was a fun place to work because the manager – more...  and other workers always had a positive, funny personality and made work fun. I learned alot about trucks and how to work on them. Overall, this job was very enjoyable for me and I am very glad I worked there. – less

my past experience under the employment of uhaul was everything i wanted in a job.

For the pay, the amount of work we did was way too much. Their benefits were not that great. We were only allowed to work up to 20 hours a week. But most of the time were only scheduled 12 to 15 hours. We were expected to handle our regular duties as well as our managers duties and everyone elses. We were put in unsafe situations a lot.

I work by myself. Laid back atmosphere.Everyone is real nice .

would work approx 10 hour shifts, to include lease of storage units, truck and trailer rentals, and management of employees. most enjoyable part of job was helping customers during the stressful time of moving and making their experience more enjoyable.

Do not work for this company if you have even a shred of human decency. Pay is very very low thus a reflection of the quality of the workers.

This is an exceptional place to work. The management cares about each team member and works hard to ensure that each person gets the hours they want and training they need to do the job right. The only thing I don't like is that almost all positions are part time and advancement can take a very long time.

Was able to use mechanical and Management skills
Limited supervisory involvement
I had great co-workers

I greatly enjoy working at UHaul. The management as well as coworkers are outstanding. Any time, day or night, we can call our Marketing President with ANY issue.

General Mgr. good guy to work with and for. Marketing Co. President is un-qualified Has no clue what customer service means. With few exceptions co-workers took care of business.Hardest part of job was dealing,and appeasing corporate Czars...but only once or twice per month. However the Castleton U-Haul is by far the best in Indiana. Because of the – more...  underpaid employees. – less

many diffrent field to learn from
fun enviroment
fair pay
got a free trip from this company
excelent benefits
a lot of managemet a justment

Working day to day with office manager. Accounts payable and receivables. Office co workers were fun to be around. Management was great! Learning the programs where the hardest. Everyday was enjoyable.

If you belive your skills demand more than minium wage than look past this DEAD end job.

a typical day at work was inspecting trucks for dispatch,or helping a customer on advice on what they need to move,what i learnd was how to service a customer and lessen to what they need and to put the customer first,providen them with all the answers to they questions,management was fair but wasent the best needs inprovment,working with the co workers – more...  at uhaul was fun and enjoyable customer service skills was great,the hardest part of the job was selling out of what the next customer is looking for,i try to acommadate the customer the best way i can i feel like i let the customer down sending them to another location who has that product in stock,hitches, wireing, boxes, etc. the most enjoyable part of the job was to work with the customers and meeting new people each day, and to know that they were pleased by your courtesy and customer service. – less

Did multiple tasks such as deliver trucks to and from centers and mechanic shop, assist customers with rentals except their are always unhappy. The most enjoyable part of the job was having a great boss, which he moved back to his home town because the management was so bad here. Look up U-Haul's reviews on google before applying

First of all you will get treated like garbage by customers and your MCP and ADVP and probably your Store Manager too. It costs a lot of money to move and it's something that people hate doing and they'll take out all of their frustrations and anger on you. There is no work/life balance, they expect you to basically be on call and be ready to work when – more...  they want you to with little to no notice, even as a part time employee. You will basically never get your legally required breaks, even when you work 9, 10 or sometimes 12 hour shifts. This is partly because your center will constantly be understaffed because Store Managers get a bonus if they're under their payroll budget. It's common for your schedule to get posted on Saturday or Sunday for the following week, in one instance it was posted at 11pm Sunday evening for the following week. You will spend most of your time fixing the mistakes and dealing with extremely angry and upset customer from the call center and other centers. The call center will over book you, schedule hitch reservations when the parts are not in stock and you're understaffed, and the call center employees are extremely under trained and ignorant of most of the processes and policies that someone at a center has to deal with daily. Adding to this, most of your co-workers at your center will be uneducated and unmotivated to do the most basic of tasks to a satisfactory standard, if you break from this and actually do your job as expected you will receive a number of responsibilities and duties above your title and pay grade with no raise while the rest of your co-workers are allowed to continuously do little to none of the work. Many of the policies and procedures at U-Haul make little sense and will serve only to anger customers. If you do decide to give a decade of your life and make it to the Store Manger level you will be expected to work 55-60 hours a week, 6 days a week, for $35,000 gross a year. Honestly, I can't think of one positive thing to say about U-Haul except that it serves as an example of how not to run a company and if there weren't always a demand for their product they would be out of business in 6 months. – less

U-Haul is a family owned operation since the 1940's. Upper management is somewhat old fashioned but the attempt to hire younger talent is bringing some needed improvements to culture and practices.

During my employment at U-haul i experienced many levels of responsibility that would later tune me for better opperatunitys, it also showed me how to function in a corporate office enviornment and motivated me to seek advancement in my knowledge. As a hourly worker i excelled from Transferring equipment as a driver to running the department that transfered – more...  equipment and became salary . I rose to any challenge that came my way and was promoted three times before i finally out grew the position i was in and moved on after Graduation of IT school. – less

The work days go by fast. I learned a lot about mechanics of towing and hauling. Good information to pass to my customers.