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245 reviews

U-Haul Employer Reviews

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Ok job
Csr (Current Employee), Houston, Texas – June 17, 2013
Pros: work with schedules
Cons: no lunch breaks
Great job a lot of outside work.Staff is very friendly really busy at times.
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Fun And Productive
Customer Service Representative (Former Employee), Philadelphia, PA – June 10, 2013
My All Time Favorite Job, Full Of Meeting New People Out Of State And Local
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A great enviroment to work at.
Customer service rep (Current Employee), Jacksonville, FL – June 5, 2013
Pros: discounts, flexable sceduale.
Cons: only 20 hrs per week.
Wonderfull stressfree enviroment,great and understanding managment,flexable sceduale and fun work place.d
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work from home
E-STORAGE REP (Current Employee), kansas – June 2, 2013
Pros: can set availability
Cons: working from home
U-haul is a great company to work for. I enjoy talking to the different people that call in from all over the country. The hardest part of the job is working from home. I enjoy being around people, so this is difficult for me.
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sucks
CSR/Sales (Former Employee), Flint, MI – May 31, 2013
Under paid, you'll be left at the store alone to close, I had to install a hitch on a car, manage the 10 people in line clean the ten trucks mop fold pads, and close within a half hour on a Friday night, but hey I was getting more hours the manager said that 8bucks really adds up
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Learn how to input data
Customer Service Representative (Former Employee), Tulsa, OK – May 29, 2013
Learn how to input data on a computer and how to use it more then I use to know about computer
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The chance to do work with your hands.
Customer Service Representative (Former Employee), Oxnard, CA – May 29, 2013
Pros: listen to the persons already on the job....they will help you.
Cons: avoid office politics.
This is a company that teaches a person how to work in the modern day. You will always have an interesting day learning and working with the hands. I learned hands on with hitch installing also, transmission cooler installation. There is trailer lighting to connect, and other installations that are always challangeing. I happen to be customer oriented – more... so the front desk was my strong point and my co-workers enjoyed being near me in some customer situations. There were times that trucks were needed that were not at our location, and it was time to travel to the location to get them. Sometime that was a 3 hour travel to the destination to pick up trucks and return to the home location. I learned a lot from the General Manager Javier Cortez. – less
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Productive work place
Senior Agent (Current Employee), Phoenix, AZ – May 29, 2013
Pros: great work environment
Cons: n/a
Day's consist of intense monitoring and coaching agents to help them preform a great amount with customers and to the company. I've learned how to manage a large team, and a great amount of customer service. I enjoy being able to help team member grow within the company and see them succeed.
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Was nice seeing product befor everyone else.
Customer Service Representative (Former Employee), Ann Arbor, MI – May 28, 2013
Pros: made new friends
Cons: having to quit
I enjoyed working in all the different departments. Seafood was fun, but very smelly.
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Productive
Hitch Specialist/ Clerk (Former Employee), Aurora, CO – May 27, 2013
Very lax at times with an occasional boom. Management was good. What I enjoyed most about the job was installing hitches.
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Awesome employers and great managers!
Assistant Manager (Former Employee), Raleigh, NC – May 23, 2013
U haul is great for entry level positions for college/high school students! Hard work, great employees, and flexible hours!
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Uhaul
General Manager (Former Employee), Gilbert, AZ – May 22, 2013
Pros: meeting and helping new people daily
Cons: can be busy for hours straight
Uhaul can be a very fast paced work environment especially on peak holidays and weekends. Being able to deliver exceptional customer service to customers when lines build and stress levels start rising is the hardest part of the job. Answering phones for rentals of trucks, trailers and storage is apart of the daily activities as well as cleaning/servicing – more... rental equipment, selling of moving supplies and propane. If you work hard and well you can become a General Manager of a store, but advances from there can take some time. – less
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good place to get good customer service experience
Customer Service Representative (Former Employee), Bronx, NY – May 14, 2013
Pros: discounts
Cons: lunch breaks
I learned a lot about customer service and customers needs. great co-workers
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Good atmosphere
Manager (Former Employee), Jacksonville, FL – May 14, 2013
Good co. to work for, they just need to choose upper management better.
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they had great benefits.
General Manager (Former Employee), Phoenix,Az – May 10, 2013
Pros: great benefits
Cons: they work there manager 60 hours and only pay you for 50 hours
The problem with this company is lack of good management.The rate of pay is way to low for how many hour they had us manager work.
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Management and co-workers are excellent
Transfer Driver (Current Employee), Hou, WAL – May 10, 2013
Pros: monthly barbque
Every aspect of the work environment is excellent.Management and co-workers work together in a professional manner. All workers work together to accomplish our objective. The harderst part of the job is Houston traffic. Working with co workers is the best part of the job.
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Good company if you're realistic.
CSR/housekeeper (Current Employee), New Jersey – May 8, 2013
Pros: well structured company, (mostly) pleasant work
Cons: can be boring and advancement can be slow
As of this review I have been working for U-Haul for about 9 months. I was hired as a part time (30 hours) "housekeeper" which meant cleaning and otherwise maintaining storage units and grounds. After a couple months they began having me work in the office doing truck receiving/dispatching, answering phone, making reservations and so on. Working in – more... the office is not my cup of tea, but that's not their problem and it is probably a better way to advance than doing maintenance.

I imagine much of your experience will depend on coworkers/management; at my location the manager is generally well qualified and my other coworkers as well as the regional manager are pleasant and accommodating. The company is well structured with easy to use and understand websites for its employees and customers, nice benefits (car discounts at certain dealers, medical, cell phone discount, etc.) even for part timers and for most positions, flexible hours- (within reason.) No paid jury time for PT workers though.. ouch. lol

Once you are hired at a center you may eventually be asked to do truck transfers or other small company 'missions' which can be a pleasant diversion from the normal day to day stuff. The finer points of running the office take some time to learn (closing/opening, cash drawer, receiving/dispatching, storage rentals, etc) but most of it is reasonably intuitive. – less
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Good place to get your feet wet
Systems Administrator (Former Employee), Phoenix – May 8, 2013
There are a ton of really good people who work at U-Haul. Lot of opportunity to learn new skills if you are willing to step out of your box a little
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fun and fast paced
Customer Service Representative (Former Employee), Lakewood, CO – May 7, 2013
Pros: meet alot of people
Cons: on feet all day
help customers with truck check out and cheek in, clean trucks and restock show room. pump propane
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Productive
Customer Service Representative (Former Employee), Hampton, VA – May 2, 2013
Productive work enviorment. People were great to be around. Very structured.
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About U-Haul

U-Haul wants to know if you are sure you want to spend the extra money for a moving company? If not, there's AMERCO, whose principal – Read more