Pros: good co-workers, fun, much experience gained
Cons: disorderly management, low pay
A typical day at work would be getting out of high school and heading straight to work. I would log in and begin taking whichever calls that needed to be taken (emergency road service, general customer service, traffic management, and later supervisor responsibilities)
I learned how to hone in on my customer service skills.
Management was not the – more... greatest. It was dysfunctional at times. Upper management would talk down on supervisors so ultimately it would get hectic.
Co-workers were great. I met a lot of good, fun and outgoing people.
Some of which I still keep in contact with.
The hardest part of the job was doing road side service because the most you can do is talk the customer through what needs to be done until a road side service worker that is dispatched arrives. I could take half an hour up to possible the next morning.
The most enjoyable part was the experience and the co-workers I met personally. It also was easy to move around and excel within the company. – less