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U-Haul
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234 reviews

U-Haul Employer Reviews

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  • Job Security/Advancement
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Compensation/Benefits
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Inrternational company with good job security
Rental agent/Customer Service/Bookkeeper (Former Employee), Gloucester, MA – March 1, 2013
Pros: quality of the truck, cargo van and trailer fleet
Cons: customers can be abnoxious at times when they go over the mileage
Stable company to work for. Long hours, will learn how to hook up trailers and auto transport. Will need to work weekends and some holidays.
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great place to work especially with the college kids that would work throughout the summer
Maintenance Supervisor (Former Employee), Hampton, VA – February 27, 2013
Pros: loved it because job was close to my house
Cons: hated the fact i couldn't get a fulltime position
I would go to my office and begin fixing/repairing storages. Learned customer service skills, interacting, etc., my coworkers were always so busy I hardly had time to talk to either of them. The hardest part of my job was repairing some almost impossible storage spaces. The most enjoyable part was the freedom to do what I wanted without anyone bothering – more... me. – less
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A strong job for your first job
Manager (Former Employee), Vancouver, WA – February 26, 2013
In management, U-Haul can take it out of you. As an employee they are great.
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Great company
Yard mechanic (Former Employee), Rockledge, FL – February 26, 2013
Always had work everyday. I just couldn't pay my bills for what they had to offer.
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Nice People Bad Policies
(Moving/Storage) - Reservation Manager (Former Employee), Raleigh and High Point, NC – February 25, 2013
Pros: heath benefits and the hours
Cons: not employee friendly
Some days i loved going to work some days i hated it. the people i worked with are awesome but some of Uhaul's policies are not employee friendly. The policies are sure to get you cussed out. I loved my time there and especially the people i worked with but i wouldn't work for the Uhaul Company again
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fun place to work
Customer Service (Former Employee), Millington, TN hwy 51 – February 21, 2013
wash trucks hook up tw hitches and do envintory/what i learned custumer to custumer working together/managment exellent/co-workers always willing to help/hardest part never really had one/ most enjoyable working together.
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good job but got robbed
GENERAL MANAGER (Former Employee), Houston, TX – February 20, 2013
Pros: good job with upward mobility
Cons: being robbed
Very responsible for day to day operations also hiring & firing, responsible for the P & L. truck & trailer rentals,storege and hitch sales. very challanging job, only bad situation was i got robbed and it made me rethink about my future.
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Moving and Storing
Asst. Manger of Sales (Former Employee), Jacksonville, FL – February 19, 2013
What a great place to work. The teamwork is great here.The hours are good. The pay is great.
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good place to work for a student
Order filler (Former Employee), Athens, GA – February 14, 2013
Pros: good management
Cons: no hours
U-haul was great just didn't provide enough hours for me to work. So eventually i ended up leaving for a better job with more hours.
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Still employed at U-Haul
Office Clerk (Current Employee), Inkster, Mi – February 13, 2013
Pros: fun place to work, get experience
Cons: lack of hours for part timers
I live my job, love working for Uhaul. Been there just about 2 yrs. Started out as a Transfet Driver and within 6 months of working for yhem, was offered an office job with more hours. Yes, it does get hetic at times but job doesn't lol. My co-workets are tbe best. Even my boss.
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Fun environment and fast pace
Customer Service Representative (Current Employee), Hollywood, FL – February 13, 2013
• Accommodate shipping product in the warehouse (engine oils, transmission fluids, windshield solvent, brake fluids, electrical harnesses, tow-stars kits, and others tool use to repair and maintain vehicles fluently going at all time high).
• Keep track of inventory supply (using server called PointofSale/Webbest)
• Maintain clean rental equipment
 – more... Provide good customer satisfaction (greeting, helping and good customer inter-action to provide better service). – less
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Fun friendly flexible work place
Customer Service Representative (Current Employee), Phoenix, AZ – February 12, 2013
The management is great as well as the co-workers. Flexible schedules. You learn to help customers the right way.
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Great company to work for
CSR/Assistant Manager/General Manager (Former Employee), Toledo, OH – February 7, 2013
Pros: benefits, employee stock program, flexible hours
Cons: limited advancement opprotunities, low number of hours
The work was generally fun and enjoyable. It does become monotonous some times. I learned how do install hitches, operate a forklift, and manage a store. The employees within the company are generally fun to work with and have a positive attitude. The hardest part of the job was ensuring customer satisfaction. I enjoyed hitch instillation the most out – more... of all the things I did with the company. – less
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Unfair pay for General Managers
General Manager (Former Employee), Shillington, PA – February 5, 2013
Pros: you are employed
Cons: long hours, horrible pay
As an Assistant manager, I was paid more than I did as a General Manager, because you are compensated for every hour you work (hourly). If you are looking to get into management, go for an Assistant job. Uhaul requires GM's to work 55-60 hours a week minimum (salary), which averages out to about minimum wage to run a store (payroll, hire, fire, storage, – more... hitches, rentals, sales items, inventory, vendors, propane, etc.), that has a revenue of $700,000-$800,000 a year. They give you the GM title and leave you to fend for yourself. – less
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Friendly place in the moving business
STORAGE MANAGER (Current Employee), Las Cruces, NM – February 4, 2013
Very busy business that requires to multitask.
Learned that moving is stressful to customers and must help to ease the tension by providing outstanding customer service.
People friendly environment.
Dealing with customers in stressful situations.
Being able to faciltate the moving process and
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Watch out
Manager (Former Employee), Salt lake city – February 4, 2013
The Salt Lake City branch makes you work 6 days a week. The regional manager is a jerk and HR is his wife. They are spiteful people and love to fire people just because. Don't go into a job here unless you are 5 steps from te poor house because you will never see your family except maybe one day a week.
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Unorganized
Counter and Rental Clerk (Former Employee), Suitland, MD – February 1, 2013
Pros: experience
This job can be slow one day, and busy the next. It requires a lot of patience, and time. I did my job because I love to do my job, regardless of what it is. The co-workers were o.k, but I had to pick a lot of their slack when they didn't report, or took lunch and didn't come back. I enjoyed assisting my customers.
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A growing opportunity.
General Manager (Current Employee), Fredericksburg, VA – February 1, 2013
U-Hual is a nice place to work. I gained the skills to manage a store efficiently and profitable. The company offers a wide variety of courses that help you grow and become a better employee. Co-workers act as a team and make it that much easier to get the job done. Hardest part of the job is during the summer months when everyone is moving.
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Good place to work
Emergency Customer Service Representative III (Former Employee), Phoenix, AZ – January 31, 2013
Pros: helping others
Cons: lots of calls
A typical day at work would be extremely high call volume.

What I learned from management was how to take a fast call and hit all of my monitor points.

My co-workers were sweet.

The hardest part of my job was not being to help everyone I spoke to.

The most enjoyable part of my job, was when I could help them. It made me feel really good inside to – more... know I could help. – less
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Lack of oppourtunities. No interest in employee's well being
General Manager (Current Employee), Fresno, CA – January 30, 2013
This company strives to pay as little as possible. It has very few full time positions and getting a better position is nearly impossible. It lacks encouragement for the employees and has no interest in their well being. Employees are asked to do lots of work with very little resources and it is never good enough. Rasises are nearly non existent even – more... for the most deserving of employees. – less
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About U-Haul

U-Haul wants to know if you are sure you want to spend the extra money for a moving company? If not, there's AMERCO, whose principal – Read more