Customer Service Representative (Current Employee) – Portland, ME – January 12, 2017
Work ranges from opening the store, counting the drawers, and checking in vehicles and cleaning them; to moving customers into storage, renting trucks and trailers, and selling many supplies until close when you count the drawers and make a bank deposit. Management is a bit finicky but tolerable, coworkers are fantastic and being able to help people is the best part.
Customer Service Representative (Current Employee) – Bronx, NY – January 10, 2017
At U-Haul I rent moving equipment such as trucks, vans, trailers, and car tow. I also rent storage units to customers who need extra space to store their belongings. Working at U-Haul I learned about different equipment I can use to make my move easier. U-Haul is a company that is flexible because it works really well with school schedules and have great benefits such as 4o1k.
Great for those who desire to work at home but don't expect flexibility
Sales and Customer Service Representative (Former Employee) – Phoenix, AZ – January 7, 2017
Telecommuting is great, but there wasn't enough flexibilty regarding hours. There was a great deal of micromanaging from the higher managers, but our team leaders were amazing. The pay is great for what it is.
Customer Service Representative (Former Employee) – Georgia – January 5, 2017
i loved working for U Haul.. my manager was great and she was always willing to help. now at times managers didn't respond to help out quick enough and there are limits on what we can do as customer reps. but i would recommend any one to apply for the work from home position.
Environment at busy sites are impossible long term, especially for CSRs
Customer Service Representative (Former Employee) – West Palm Beach, FL – December 31, 2016
A typical day at work was racing to keep up with the high traffic of the Okeechobee Blvd. location. I learned how stay properly hydrated to avoid heat stroke. Management did not even try to hide how little was thought of employees. Co-worker were mostly good family people who were stuck in low income and exploitative work because of their level of education. The hardest part of the job was dealing with the general manager. The most enjoyable part of the job was finally being in a position to leave U-Haul.
Incredible insentive to finish school.
Your body will hate you for what you put it through on the daily.
Customer Service Representative (Former Employee) – Mesa, AZ – December 31, 2016
Uhaul was very productive and fast paced. It requires a lot of strenuous tasks that was rewarding when it was all finished. It was nice being able to be trained in filling propane, using a forklift and hooking up trailers. A good experience and knowledge to have.
Employee recogition, for example, quarterly raises.