Challenging workplace, fast paced.
As General Manager a typical day started early, getting there before the hassle to make sure everything was completed before opening rush. Checking all trucks in, cleaning them, setting up showroom, hitch bay, and Receive/Dispatch cart.
I've learned a lot through U-Haul, from lighting and wiring diagnosis to understanding, reaching, and exceeding profit and loss goals. I increased occupancy and reduced delinquency considerably at three different facilities finally taking over my own facility and maintaining net profit, occupancy goal of over 90% (for over a year consistently) and keeping under the delinquency goal of 10% (achieving below 2% many months)
After taking over my facility I was usually given most new hires from all nearby stores to be trained and returned to their manager, I also handle the hiring and terminations for my staff, taking care of problem employees and making some of the strongest crews in the area.
I enjoyed taking care of business, seeing the difference I made.