U.S. Bank Employer Reviews

It's such a small crew it's easy to get to know your coworkers well. There is plenty of communication throughout each division of the bank from corporate back offices to each branch.

I loved banking & started as a teller to vault teller to personal banker.

They moved from a service oriented company to a sales oriented company, and it was not for the better. My review would probably be better if it wasn't for one particular boss I had that made the lives of tellers miserable. I am not alone in this feeling, but it made working at that particular branch a living hell. Other branches were much better to – more... work at, so this is probably an experience unique to my coworkers and me. – less

The job was not repetitve and always something new to learn.

Great place to work and wonderful co-workers. The management is very understanding always there when you need them, their very educated and committed to their job.

I have learned how to be professional and business oriented in a successful model. I have received coaching and training from experienced and talented people. I love helping my peers be successful even in difficult situations.

Typical day was large amounts of cash handling and customer interraction.

I learned my data entry, advance cash handling skills, listening to my customers and figuring out the products that best suited thier needs and lifestyle.

Co-workers were very knowledgable and efficient in thier customer service skills.

Hardest part was not always being able – more... to give customers the resolution they wanted.

Working with the public on a daily basis. – less

Explained, promoted and sold products and services, such as traveler’s checks, savings bonds, money orders and cashier’s checks. Cashed checks after verification of signatures and customer balance. Balanced currency, coin and checks in cash drawer at end of shift, using calculator. Entered customers’ transactions into computer system and issued computer-generated – more... receipt. Compared totaled amounts with data displayed on computer screen. Received checks and cash for deposits, verified amounts and examined checks for endorsements. – less

I started my banking career with U.S Bank in the retail branches as a teller. I learned extensive Cash handling skills as well as ensuring all documents were accurate and reviewed thoroughly. Responsible for cashing checks, loan payments, balanced automated teller machine in double custody. Moved into customer service position, then advanced to a Personal – more... Banker position, then became a Sales and service Manager. Handled complex customer service issues regarding accounts and loans. Met Quarterly sales goals by maximizing every customer service interaction. Profiled customers by asking probing questions to find the right products and services to fit their needs. In management I handled daily reports, audited documents to ensure accuracy for compliance and Federal audits. Ensured employees were following Patriot Act requirements. Coached employees for sales opportunities.
Handled quarterly reviews as well as scheduling.
Quarterly campaigns helped me to use creativity, work well as a team, and lead by example. I won several campaigns that allowed me to advance and won several vacation packages and monetary awards. I really enjoyed the team of people I worked with. The hardest part for myself is delegating because I tend to go the extra mile for the customer and expect my work to be done accurately and that the customer gets a follow up call. The most enjoyable was the positive working environment and ability to advance quickly if you put forth the effort. – less

small town bank with good morels. All around good business looking out for its clients.

*Typical day at work contains multiple teller transactions along with following branch procedures and guidelines. Also marketing and profiling each customer for possible needs and sales.
*I learned cash handling, teller and banker functions as well as banker knowledge and guidelines
*working at my specific location I had a few different managers in – more... which each had something new to bring to the branch
*my co-workers were all team players when it came to reaching branch goals
*hardest part of the job was being to multi task in a fast paced enviornment
*the most enjoyable part of the job was creating a relationship with each customer because I was able to assist in a transaction and help with any additonal needs they may have – less

I liked working here, but didn't feel secure there- items stolen from me on their property .. Nobody has done anything about this issue

Run the branch while the branch manager prospecting small business clients. Facilitate lunches, monitor lobby traffic, morning conference calls, coach bankers & tellers, contact small business clients teirs 2,3 & 4 establish relationships, be point of contact, lending, establishing new business accounts, contact underwriting,

Process 3-9 new applications with 65% pull through. Management style was primarily management-by-walking around. Great, knowledgable staff. I enjoyed being able to help borrowers fulfill their dreams of homeownership. Unfortunately, as a staff member my opinions were never asked of and my suggestions were never considered.

U.S. Bank is an amazing place to work and you also have a great chance to advance in your career

Enjoyed working with co-workers and i did like management team

Lots of promises that were not delivered. They have lots of meeting but the progress was not there.

Very solid company. Well run and staffed. Enjoyed my time with the company.

Processing transactions, fast and accurate. More focused on sales than actual employees.

Laid back atmosphere

friendly peers and management

banking benefits