This job has good management allows growth. The environment has a more individual setting where you focus on work and review procedures before addressing issues with fellow co-workers. It's definitely a more introverted setting, but all employees seem to enjoy the environment seeing that you're allowed to listen to music as well has be flexible with hours. The hardest part of the job is keeping up with the ever-changing procedures that you need to follow to the tee.
VA Claims Specialist (Former Employee) – Owensboro, KY – July 24, 2017
The job itself wasn't that hard, it did require a lot of concentration which was sometimes hard to do with loud conversations going on around you. It can sometimes be a little difficult to transfer to other departments.
Customer Service Representative (Current Employee) – Irvine, CA – July 24, 2017
Good company to work for, poor management, lots of favoritism towards certain employees, very unfair when asking for vacation time off or sick time if supervisors would do their job correctly employees wouldn't feel discriminated..
Great place to get your start in commercial lending
AVP Business Banking Officer (Current Employee) – Illinois – July 23, 2017
Good training program. Provides the structure and support needed to learn what is needed to succeed in commercial lending. The hardest part of the job is staying motivated to find new business. It is critical to consistently source new opportunities, cold call and meet with prospective clients. Eventually you will have a solid base that refers business to you and makes the job easier. The most enjoyable part of the job is meeting with clients and closing the deal. If you are driven, outgoing, friendly and detail-oriented this may be the place for you.
Customer Service Representative (Current Employee) – Bowling Green, KY – July 22, 2017
I take inbound calls for Us Bank Home Mortgage. Customers call in with concerns regarding escrow, change in insurance, taxes, etc. I love working for US Bank because they do care about he job and very involved with the community.
Great place to begin getting professional experience
PROFESSIONAL TELLER (Former Employee) – Fremont, CA – July 22, 2017
This was my first job outside of retail or food and it was a good first experience in a professional role. I thoroughly enjoyed providing customer service but did not enjoy selling promotional products and accounts to customers.
Branch Manager (Former Employee) – Santa Monica, CA – July 22, 2017
Typical retail banking job. Employees staffing retail banking centers are simply warm bodies to act as service agents for whoever/whatever walks in the door. Base pay is extremely poor but the incentive plan is fair.
CUSTOMER SERVICE (Personal Sales Banker) (Former Employee) – Portland, OR – July 21, 2017
The hardest part of the job is not having enough time off of the phones. Difficult to get up and go to the bathroom without it negatively affecting your scorecard. I learned that the call center environment is a great place for learning, being in the back side of the bank you really are the back bones of the compay.
Data Perfection Clerk (Former Employee) – St. Louis, MO – July 21, 2017
I feel that it should be more strict on its rules and regulations. I enjoyed it for the time that I worked there. It just did not pay me the kind of money that I was making when I first started. The incentives were gone. My hours were cut down to part-time hours. It is a company that needs some work on management. Other than that being said it was ok.
Branch Manager (Former Employee) – Medford, OR – July 19, 2017
I managed an instore branch. I advanced very quickly in my position, but I had no life outside of work. They don't care if you have a family, or anything out side of the branch walls. I think if you managed a regular branch with regular hours, it would have been a much better place to work. Being an in store you were open 7 days a week from 10am to 7pm. I was expected to be at work @7-8 am for conference calls almost daily, then stay late with the staff to make sales calls. If we were open regular hours like a "regular branch" I doubt you would be expected to arrive at work every day at 6-7 am to do the same number of conference calls we were expected to do at an "in store" branch.