Find companies:
U.S. Bank
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
1,375 reviews

U.S. Bank Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun and rewarding
Sales & Service Manager (Current Employee), Cincinnati ohioNovember 20, 2014
Rewarding company to work for with opportunities to advance. High expectations around service and sales. Sometimes unattainable. Good sense of teamwork.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
sales driven environment with tools in place to succeed.
Universal Banker (Former Employee), Little Rock, ARNovember 19, 2014
Enjoyed helping the customer further their financial profile by implementing management skills as well as assist in financial products catered to their needs. Typical day involved making sales calls, making sure loans are moving through their necessary process and handle customer account issues.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
No room for growth
PERSONAL BANKER (Former Employee), West Allis, WINovember 17, 2014
Pros: hours
Cons: benefits, management, growth within the company
Company was very challenging to work for, metrics were very difficult to keep up with and the pay did not compensate for all the work you invested in. Management was very hard to get help from and there was no room for growth
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Stress Free workplace
Fraud Specialist (Former Employee), overland park, ksNovember 17, 2014
Fun to work at
stress free
nice pay
great benefits
great vacation
great sick leave
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nothing to say
Administrative Clerk (Former Employee), Florence, SCNovember 17, 2014
This was a place of repetitive every day work in which I accepted an endured to the best of my ability
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive. In a Mail Room
Mail Clerk (Former Employee), Cincinnati, OHNovember 17, 2014
Working for US bank was a great expierence for me. An typical day at work for me is opening up Mail & sorting it out.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
US Bank Summary
Teller (Current Employee), Cahokia, ILNovember 17, 2014
Pros: paid to volunteer, great healthcare benefits
Cons: lack of empathy
This company is a nice to work for as long as your schedule is very flexible.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice, Family Place
Loan Counselor (Former Employee), Little Rock, ARNovember 14, 2014
Pros: hours, job duties
Cons: short breaks
Easy, friendly, not overly complicated, pay decent, not much else to say here
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place and productive
MN - QA Lead (Former Employee), MinneapolisNovember 14, 2014
Very fun place to work .Gained lot of knowledge on backend applications
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Each day, we grew through the energy and creativity brought through our diverse workforce.
Mail Room Clerk/Data Processor (Former Employee), Cincinnati, OHNovember 14, 2014
Pros: was a great place for both short and long term needs!
Cons: seasonal positon
I was uniquely selected and positioned to champion diversity as a means of creating new opportunities for myself and continue economic development on a national scale, here I embraced inclusion as a fundamental business strategy.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Part Timer
Proof Operator (Former Employee), Omaha, NENovember 13, 2014
Good second job for right after the holidays. Helped me get throught a couple months lay off
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very fast paced
Bank teller (Current Employee), Pueblo,CONovember 12, 2014
Open the vault to get teller draw out. Then open the night drop and start processing transactions. then go to lunch then come back and do more transactions and try to sell bank products.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Care about their employees
Complaint Solutions Representative (Former Employee), Coeur d'Alene, IDNovember 12, 2014
Pros: employee perks, competitive pay, advancement opportunities, free checking accounts, annual employee meeting/dinner
Cons: not great health care benefits
It is a call center environment. Inbound customer care for credit card accounts. Typical agent on the front lines will take anywhere from 90-120 calls per day. It is a high stress and productivity driven job. You are evaluated by management based on the number of calls taken each day and the quality in which these calls are handled.

The co-workers – more... are great. You will find new friends and a great supporting cast. Managers are great. There is an open door policy from direct managers all the way to the site director.

The enjoyable part of the job was the employees. The most difficult part is definitely the customers. It is inbound calls ranging anywhere from taking a payment on an account up to needing to escalate to a supervisor to research rewards issues. Customers can be difficult and are the main cause of the stress from this line of work. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company with great employees
Bank Teller (Former Employee), Sunnyside, WANovember 11, 2014
Developing relationships with customers is great, but can be trying at times.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great work environment.
SQL Developer (Former Employee), Saint Paul, MNNovember 11, 2014
Great work environment. Worked alongside other competent individuals.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
file review
Q/C Auditor (Current Employee), St. Louis, MONovember 11, 2014
i look at files but I cant continue with this questionnaire.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
US Bank provides tons of resources to help their employees excel. it is a very structured, conservative environment.
Inbound Fraud Specialist (Current Employee), Overland Park, KSNovember 11, 2014
Pros: advancement, benefits, work/life balance, overtime, pay is ok
Cons: pay is ok, but below industry standards, management could be more personable and encouraging in all levels, less time restrictions, schedules are unfriendly
The work culture is diverse. Most of our co-workers are helpful and friendly. Managers can be helpful, but they lack in certain skill sets. They should all have the same skill set as their employees so they are ready to answer any or solve any problem. This would create more respect and provide a more efficient call volume. The call volume is very heavy – more... and exhausting. Expectations are very high. All time must be accounted for. Very little wiggle room. Management should be more realistic. We are humans not robots. The systems glitch frequently, systems overload, outdated software and hard drives and platforms are antiquated.. Programs can be perplex, but with repetion it becomes easier. Customers can go from one extreme to the next. You can take 97 calls and can be pleasant and gratifying. On the flip side you can have 3 calls where customers can be so irate, no matter what you say, you've failed. US Bank would benefit from simplification through learning capacities. Like any company there is room for improvement but overall it is a good company to advance in and/or work for. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun
Personal Banker (Current Employee), Santa Clarita, CANovember 11, 2014
flexible if you go to school. weekend job .. not so great on the pay
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
no room for advancement
Senior Customer Service Agent (Former Employee), Bowling Green, KYNovember 10, 2014
I worked with US Bank for 7 years, and there was no room to advance in the position I was in.

Co workers were amazing!
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Established company
Universal Banker (Current Employee), Sioux FallsNovember 10, 2014
Look for sales opportunites, contact customers, follow-up with customers

1 2 3 4 5

About U.S. Bank

U.S. Bancorp (NYSE: USB) is a diversified financial services holding company and parent company of U.S. Bank, the nation's fifth – Read more