U.S. Bank Employee Reviews in United States

Found 2,775 reviews matching the search
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Very old fashioned and very uneducated Instore Managers
Assistant Branch Manager (Current Employee) –  ColoradoJune 24, 2016
The management system is very pathetic. The operations managers treat you like the worse fool ever. There is no room to use your own brains because you are monitored all the time in everything you say to the customer. Most managers only have high school diplomas. Still using the 1940s style of banking. No technology in making deposits and withdrawals. Every receipt is filed like in 1945. 180 operations questions and answers you are required to regurgitate and regurgitate as you get quizzed on them daily. No autonomy at all. You work there, you have just signed off your freedom to use your own brains.
Cons
long hours. short lunch, poor training, no autonomy
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Great place to work
Branch Manager (Former Employee) –  Saint George, UTJune 23, 2016
The Bank was a great play to work, I enjoyed my immediate supervisor and the day to day of the job. I really loved building relationships with clients and growing my client base. The pay was ok, but could have been better.
Pros
Great local staff and suppervision
Cons
Pay
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Great place to work
Network Technical Services Supervisor (Former Employee) –  St. Paul, MNJune 23, 2016
Great place to work. Tuition reimbursement. Opportunity for growth within the company. Co-workers are friendly. Supervisors are great.
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Excellent Experience
Administrative Assistant (Former Employee) –  Minneapolis, MNJune 23, 2016
I loved working for USBank. The managers cared about their employees and took the time to ensure I knew my job and I was able to grow within the company. Of course working for the corporate world is trying in itself but as long as your willing to learn and believe in yourself working for this company will be a great/ memorable part of your life!!
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Business location horrible plus bad managament
Banker (Current Employee) –  Chicago, ILJune 22, 2016
The work hours are good, coworkers are very friendly, however the business location of the branch is a horrible location. The environment is overwhelmingly stressful plus they want you to open accounts, but how? When the location of the branch is horrible and on top the manager talks to customers and employees in a very condescending tone. In addition I am more of a hands on person a constantly need to be on the move.
Pros
Hour lunch breaks
Cons
No overtime and you cannot go over 40 hours
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good environment
teller (Former Employee) –  Los Angeles, CAJune 21, 2016
great place to work at, good core values, and great management. hardest part of the job was dealing with the old systems they have still running.
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Great work environment, great co-workers and managers
Customer Service Advisor (Former Employee) –  Overland Park, KSJune 16, 2016
Workplace is clean and everyone is very friendly with each other. I took about 40 calls a day, some complaints, some questions, and others payments. Your best friend is the person in the cubicle next to yours. The hardest part of the job is when you get a customer whose question or concern is beyond your control and have to result in sending them to a manager, which isn't all that bad.
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You're their puppet
Banker (Former Employee) –  Encino, CAJune 14, 2016
You can leave the vaults open and not set the alarm at the end of the day but that is okay as long you have sales they will over look that.
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Beautiful People, But STRESSFUL!
Collerctor (Former Employee) –  Minneapolis, MNJune 14, 2016
Co-workers were wonderful
Very stressful place to work
No room for advancement opportunities
Us verses them work environment when it comes to management
Pros
Great employees
Cons
Stressful
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excellent company
BRANCH MANAGER (Former Employee) –  Decherd, TNJune 14, 2016
Excellent company that trains well, allows for growth, and is the Fifth largest bank holding company in the US. Excellent career with USBANK until opportunity to open our own local community bank
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Flexible Workplace
AML Investigator (Current Employee) –  Minneapolis, MNJune 13, 2016
Great place to work in the AML department. The managers are flexible with personal schedules and as long as you do your work and what you are supposed to do, nobody really bothers you.
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challenging but fun
personal banker (Former Employee) –  Cincinnati, OHJune 12, 2016
management was not so good but the job teaches you skills that you will use during your time there and throughout life. You will deal with rude customers on a daily so must be able to handle getting cursed out on a regular.
Cons
pay and benefits
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Easy and fun place to work at
Mutual Fund Specialist (Current Employee) –  Milwaukee, WIJune 12, 2016
Typical day was laid back and all the co-workers were great. Being in a contract position the managers didn't really let you know where you stand until it is to late
Pros
Easy place to work and good co-workers
Cons
Managers tend to beat around the bush instead of telling you what they need
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I enjoyed the many rolls I worked for U.S. Bank!
Branch Manager-Officer NMLS (Former Employee) –  Mesa, AZJune 11, 2016
Definitely a lot of room for advancement and career growth!
I did not have a good work life balance, otherwise I would have stayed.
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Good company, bad training
Branch Manager (Current Employee) –  Sacramento, CAJune 10, 2016
Training was horrible. Goals are set too high. Always short staff. Coworkers are good, work hard. The hardest part of job, short staff.
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Good company to work
In-Store Banker (Former Employee) –  Kirkwood, MOJune 9, 2016
US bank was a good company to work for but could get stressful with the constant push for higher and higher numbers. Management feels like they don't have to lift a finger to do anything to achieve those things.
Pros
good pay, good incentive program
Cons
bad insurance, poor management
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Great place to grow
Private Client Trust Specialist (Former Employee) –  Milwaukee, WIJune 8, 2016
US Bank is a great place to grow and enhance your talents. Managers are eager to harness and utilize talent. The schedule can be demanding depending on what department you are in.
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Excellent Organization with a Customer Focus
Small Business Specialist 2 (Former Employee) –  Portland, ORJune 7, 2016
U.S. Bank is an excellent organization with a focus on the customer. There are opportunities to advance, and the company is focused on building the solutions around the customer.
Pros
Excellent customer service focus.
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U.S Bank is a great place to work
Teller/ATM Manager (Current Employee) –  Milwaukee, WIJune 7, 2016
U.S Bank is a great place to work for. There is a lot of opportunity for career growth. The hardest part of the job is providing excellent customer service, even if the customer is wrong or upset. Management is great in my branch, but other branches management could use some improvement and leadership skills. The most enjoyable part of the job is receiving quarterly incentives if you reach your sales goal.
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Terrible place to work
Personal Banker (Former Employee) –  MESA, AZJune 6, 2016
I will never recommend anyone to work here. The turn over rate is too high and there is never enough coverage. You're constantly working overtime, which is nice sometimes, but the hours don't make it easy. Management is lazy and never helps with anything and it always took more than 5 minutes to get any approvals for transactions, or get any answers to any questions.
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Overall rating

3.7
Based on 2,791 reviews
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