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U.S. Bank
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1,755 reviews

U.S. Bank Employee Reviews

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Great company
Branch Manager / Bank Officer (Current Employee), Saint Louis, MOJune 7, 2015
I am forever grateful that I began my career in Banking with US Bank. Not only does the company focus on each and every employee, but they strive to develop, train, and mentor their employees to be able to continue growing in the career that they love.
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Senior Management very motivating but compensation is low
Universal Banker (Current Employee), Rockford, ILJune 7, 2015
Upper management (District, regional and CEO) are very accessible. You do feel like a valued employee and not just a number. Work life balance is very good. Pay is lowest in the area, especially for bankers. Incentives are hard to achieve and not really worth it once achieved. Insurance is costly and does not cover much.
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Retail Banking
Small Business Specialist (Former Employee), Westminster, COJune 5, 2015
Pros: Upward mobility
Cons: Compensation, Management Talent
Everything that should be expected from retail banking. Some decent management, little knowledge base. Corporate has more room for growth and learning, but not much.
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Fun and enjoyable work place with a strong push for customers service
Universal Banker (Former Employee), Kansas City, MissouriJune 5, 2015
Although there was a high turnover rate, the company as a whole was fun to work for. The things I looked forward to going into this job is really learning what the banking industry was all about and being able to interact with all the customers. Which turned out to be the most enjoyable part of this job. I loved the face to face interaction with the customers, helping them with any financial decisions and/or helping them with just every day banking. USBank really puts an emphases on KYC or Knowing your customers which his huge to bringing new customers in or keeping the old customers returning.
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Advancement Opportunity
Banker II (Current Employee), Newport Coast, CAJune 3, 2015
Pros: Realistic Goals
Cons: Long drive to work
Everyday you come into work with a positive mindset that you're going to achieve your sales and customers goals for the day. The management team is very helpful and are always there to help guide you towards your goals. The employees are very fun and helpful. The workplace environment is stress free and the customers are very happy to be working with you on a day-to-day basis. The hardest part about the job is the fact that you work in a slow location (may differ for others).

If you set your own career road map to becoming a branch manager, district manager, investments, business specialist, mortgage, or etc. you will have the full support of your direct managers and district managers to help you get to your goals.
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Great family enviroment
Customer Service Representative (Former Employee), Coeur d'Alene, IDJune 2, 2015
Pros: Great place to work for
Cons: Couldn't transfer with the company
The managers were awesome to work for. Treated you like one of their family members instead of just a number. They worked with you and helped you achieve your goals. If you were sick, they understood and allowed time to get better without pressure.
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Personal Banker
Personal Banker/Teller (Former Employee), Shelbina, MOJune 2, 2015
Open checking account, personal loans, and process teller transactions, conduct meetings with other tellers and associates. Currently have Notary stamp with state of Missouri. Balance and audit teller drawers and cross-trained in Sales.
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High paced
NMLS certified loan processor (Current Employee), Parker, ColoradoJune 1, 2015
US Bank is rated one of America's top rated financial institutions.
as a loan processor,(banker) sales mean everything. what makes the instore banker job difficult is the teller half which requires twice the work that a typical bank would divide amongst the teller and the banker. Essentially, an instore banker is a teller and a banker rolled into one.

Part of this job is knowing many government regulations and other industry standards and knowing how to translate them into your everyday functions both for loan processing, (lending) and cash transactions.

Working holidays, weekends, and most nights past 7:00 pm make work life balance very difficult.

Helping people reach their financial goals and be come financially fit is a rewarding part of working for US Bank. Helping the elderly understand online banking is probably one the best feelings a person can feel.
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great place to work
Personal Banker (Former Employee), St. Louis, MOMay 29, 2015
Pros: advancements
Cons: part time position are ones available
1. Typical day opening and closing accounts, learning all the different products the bank offers, hardest part running a 6 car drive thru b one self, most enjoyable part when your cash drawer balance out at end of the day
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BEST BANK TO WORK FOR
Branch Manager (Former Employee), Eagan, MNMay 29, 2015
Pros: great advancement
Cons: NONE
I enjoyed my career span with U.S. Bank. I was treated very well and fairly b upper management and I advanced fairly quickly in my career. All you have to do is let management know what your goal is for your career and they will help you get there.
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Great place to work
Branch Manager (Current Employee), Placentia, CAMay 28, 2015
Great place to work, great products, great overall company. The company is very focused on the employees and making them the priority.
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Good education.
Lead Account Representative (Former Employee), Minneapolis, MNMay 28, 2015
Pros: Good people to work with.
Cons: Not able to move to other departments.
Was at US Bank for 13 years and had many job titles their. Great education on the workings of secured loans from birth to completion. Became family with bank practices, loan collection practices and how bank protect themselves when customer file for bankruptcy.
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OK
Informatica Developer (Former Employee), Minneapolis, MNMay 27, 2015
Nice place to work, manager was very friendly. I definitely recommend you to apply. Very good team members and used to go out for team lunch etc.
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Good Work Place
Universal Banker II (Current Employee), oakdale, mnMay 27, 2015
I had a positive experience and the employees you work with, along with all the support staff for products and services, are great.

If you want to advance in the banking world, this is where to start.
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Ok place to work
Enterprise Risk Management Project Analyst/Support (Current Employee), Minneapolis, MNMay 27, 2015
Pros: Wrok life
Cons: Pay
Pay can be more competitive and it's kind of hard to move around to different areas of the bank. Work like seems to be ok. I would say overall good group of people that work for the bank.
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Long, boring hours for mediocre pay
Account Processor (Current Employee), Cincinnati, OHMay 26, 2015
Pros: Good amount of vacation and paid holidays
Cons: No breaks, common to work over nine hours a day, poor management
If you're looking for a job just to kill time while you find an actual career then this place is great. If you're looking to move up here then you're wasting your time. Speaking of time, forget about having any outside of work. The bank as a whole does not have a policy on breaks unless your state requires them so it's ultimately up to your manager to decide. More often than not you'll not have any breaks either, FYI. Most departments are very cliquey also. Best of luck.
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US Bank - ARM
Assistant Relationship Manager (Former Employee), Appleton, WIMay 26, 2015
Credit is difficult to work with as it is against the machine. The company does provide a nice salary and benefits, but does not truly care about the employees that work for it.
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ok company to work for
Relationship Manager/Processor (Current Employee), st. louisMay 26, 2015
good start to a career in corporate america. good entry level positions. there should be more opprotunities to advance and more effective training.
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Long work hours no breaks
Assistant Branch Manager (Former Employee), Las Vegas, NVMay 25, 2015
Pros: pay is descent
Cons: hours, management, work conditions
Worked at In-store branch there are very long hours 9 per day. There is no break room so you kinda have to eat standing up during your 30 min lunch. Hours are compensated by leaving early one day or coming in late so that you don't have over time, meaning over the 40 hours per week here in NV.
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No work/life balance
PERSONAL BANKER (Former Employee), Las Vegas, NVMay 25, 2015
Pros: Co-workers
Cons: work/life balance
Co-workers and branch managers are wonderful and supportive
Upper managers only care about numbers
Cannot take time off (even a couple days in a row) without lengthy notice.
Random single days off

About U.S. Bank

U.S. Bancorp (NYSE: USB) is a diversified financial services holding company and parent company of U.S. Bank, the nation's fifth – Read more

U.S. Bank Salaries

Personal Banker
$31,200 per year
Teller
$10.73 per hour
Branch Manager
$50,096 per year
Teller
$21,000 per year
Teller 1
$23.81 per hour