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U.S. Cellular

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586 reviews

About U.S. Cellular

United States Cellular takes calls from sea to shining sea. Doing business as U.S. Cellular, the company provides wireless phone service to about 6 million customers in more than two dozen states in the US, largely in the Midwest and the South, where it more than 6 million customers. Its products and services -- marketed directly, through the Internet, – more... and from about 400 retail stores -- include mobile messaging, prepaid calling, international long distance, mobile Internet, and directory assistance. U.S. Cellular service is also sold through contracts with resellers. The company offers phones from HTC, LG Electronics, Research In Motion, and Samsung Electronics, among other vendors.

Geographic Reach

U.S. Cellular provides its range of wireless products and services to more than 5.8 million customers in 26 states.

Strategy

U.S. Cellular announced it is exiting the Chicago and other midwestern markets in order to help its profitability. In late 2012 it agreed to sell Chicago and select other markets in the region to Sprint Nextel for $480 million. The divestiture, expected to close by mid-2013, is prompted by the company's effort to get stronger by initially downsizing in markets where it is not seeing profitable customer growth. The move also will allow U.S. Cellular to continue to roll out the 4G LTE network to its remaining markets faster.

Ownership

Telephone and Data Systems owns 84% of U.S. Cellular. – less

U.S. Cellular Employer Reviews

RETAIL WIRELESS CONSULTANT (Current Employee), Delafield, WIFebruary 17, 2014
"Started at USCC in May of 2013 they offer great benefits and great pay, retail store schedule very flexible, lunch breaks were not organized." - 10 similar reviews
Store Manager (Current Employee), St. LouisApril 3, 2013
"Great Work/Life Balance." - 23 similar reviews
Service Technician (Former Employee), Fremont, NEJuly 10, 2014
Sales Manager (Former Employee), Cedar Rapids, IAJuly 9, 2014
Customer Service Coach (Former Employee), Waukesha, WIJuly 8, 2014

U.S. Cellular Photos

Working at U.S. Cellular

  • Constant Openings? – 73 replies
  • Every business has it's own style. What is the office environment and culture like at U.S. Cellular? Are people dressed in business casual, jeans and t-shirts, or full-on...
  • What are the average starting salaries, bonuses, benefits and travel requirements like at U.S. Cellular? What do you like best about working at U.S. Cellular? Are there a...
  • I am looking to get into retail sales at either AT&T wireless or USCellular. I am not sure which is best for just starting out. I do have retail sales expierence but which ...
  • It's always hard to know what to expect when going in for that interview -- and preparation can make all the difference. What is the interview process like at U.S. Cellula...