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U.S. Cellular

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682 reviews

About U.S. Cellular

United States Cellular takes calls from sea to shining sea. Doing business as U.S. Cellular, the company provides wireless phone service to about 6 million customers in more than two dozen states in the US, largely in the Midwest and the South, where it more than 6 million customers. Its products and services -- marketed directly, through the Internet, – more... and from about 400 retail stores -- include mobile messaging, prepaid calling, international long distance, mobile Internet, and directory assistance. U.S. Cellular service is also sold through contracts with resellers. The company offers phones from HTC, LG Electronics, Research In Motion, and Samsung Electronics, among other vendors.

Geographic Reach

U.S. Cellular provides its range of wireless products and services to more than 5.8 million customers in 26 states.

Strategy

U.S. Cellular announced it is exiting the Chicago and other midwestern markets in order to help its profitability. In late 2012 it agreed to sell Chicago and select other markets in the region to Sprint Nextel for $480 million. The divestiture, expected to close by mid-2013, is prompted by the company's effort to get stronger by initially downsizing in markets where it is not seeing profitable customer growth. The move also will allow U.S. Cellular to continue to roll out the 4G LTE network to its remaining markets faster.

Ownership

Telephone and Data Systems owns 84% of U.S. Cellular. – less

U.S. Cellular Employer Reviews

Customer Service Rep (Former Employee), WIFebruary 26, 2015
customer service representative (Current Employee), Tulsa, OKFebruary 22, 2015
Sales Manager (Former Employee), Greendale WIFebruary 20, 2015
Retail Wireless Consultant (Current Employee), Norman, OKFebruary 20, 2015
Network Field Engineer (Former Employee), Rockford, ILFebruary 9, 2015

U.S. Cellular Salaries

Wireless Consultant
$43,000 per year
Based on 96 employees
$30,000$58,000
Sales Manager
$47,000 per year
Based on 34 employees
$37,500$58,000
Customer Service Representative
$32,000 per year
Based on 31 employees
$24,000$41,000
$13.75 per hour
Based on 31 employees
$10.00$15.50
Store Manager
$53,000 per year
Based on 23 employees
$28,000$77,000