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U.S. Cellular

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725 reviews

About U.S. Cellular

United States Cellular takes calls from sea to shining sea. Doing business as U.S. Cellular, the company provides wireless phone service to about 6 million customers in more than two dozen states in the US, largely in the Midwest and the South, where it more than 6 million customers. Its products and services -- marketed directly, through the Internet, – more... and from about 400 retail stores -- include mobile messaging, prepaid calling, international long distance, mobile Internet, and directory assistance. U.S. Cellular service is also sold through contracts with resellers. The company offers phones from HTC, LG Electronics, Research In Motion, and Samsung Electronics, among other vendors.

Geographic Reach

U.S. Cellular provides its range of wireless products and services to more than 5.8 million customers in 26 states.

Strategy

U.S. Cellular announced it is exiting the Chicago and other midwestern markets in order to help its profitability. In late 2012 it agreed to sell Chicago and select other markets in the region to Sprint Nextel for $480 million. The divestiture, expected to close by mid-2013, is prompted by the company's effort to get stronger by initially downsizing in markets where it is not seeing profitable customer growth. The move also will allow U.S. Cellular to continue to roll out the 4G LTE network to its remaining markets faster.

Ownership

Telephone and Data Systems owns 84% of U.S. Cellular. – less

U.S. Cellular Employer Reviews
Retail Wireless Consultant / Interim Sales Manager (Former Employee), VAJune 26, 2015
Coach, Customer Relations (Former Employee), Knoxville, TNJune 25, 2015
Retail Wireless Consultant (Current Employee), Dubuque, IAJune 24, 2015
Retail Wireless Consultant (Former Employee), Madisonville, TNJune 23, 2015
Customer Service Rep (Current Employee), Waukesha, WIJune 18, 2015
U.S. Cellular Salaries
Cashier/Shift Manager
$2,577 per month
Based on 307 jobs
$40,000 per year
Based on 173 jobs
Wireless Consultant
$41,982 per year
Based on 108 employees and 1 job
$25,138$59,817
$2,486 per month
Based on 72 jobs
Customer Service Representative
$30,720 per year
Based on 61 employees
$24,000$44,000