U.S. Cellular Employer Reviews

A overall good place to work. Good benefits and easy to fit in if you like slaes

A typical day for me would be to organize the pick sheets to make sure that the correct orders were being picked. I didn't learn much from this job I just used basic thinking skills. My coworkers were hard workers and we all worked together to achieve are goals.The job wasnt hard at all, the most enjoyable part of it was are productivity meetings, my – more... boss would say the funniest jokes about my manager. – less

Our department is responsible for contingent refunds and compensation for independent agents that represent our company. A supportive staff that is approachable for assistance makes working at the corporate office easy even though the work is engaging and difficult at times.

Every day I'm learning something whether it's a new program or new phones. Every day is exciting you never what you can get from until it walks in through the doors. My typical day at work, requires me to make sure I'm up to date with the devices, plans, and pricing and of course that I have a positive attitude for customers. I have my days where I – more... know I satisfied my customers and they thank me for my services, and I have my days where I've done I can and am allowed to do but still couldn't satisfy my customers. Working for Us Cellular is an awesome job, and what makes it so awesome is with the people you work with ho keep making the job interesting, and especially be able to work and help customers. Overall it's a great base job and could turn out to be a career for some people, but as for I would to work in a profession that entitles for my future A.A. degree in Political Science. – less

Customer interaction, team selling, dynamic organization, constant learning. Accountability, great team.

the only thing that I consider good about this company is the benefits. Management was horrible, apparently knew nothing about employment laws. No regards to single parents, they expect you to put the company before your kids. No job security, I've seen them terminate someone for being late for work due to pregnancy sickness. I think its okay company – more... for maybe a teenager. – less

A very "meeting-centric" place! A typical day for me would be to check email, review calendars and schedule meetings. Scheduling conflicts inevitably arise so I had to learn how to be creative in resolving those calendar conflicts. I learned that I had to be flexible and proactive, as the way the day/week looked could change on a dime! Other project – more... work filled in my time.

The most enjoyable part of the job was the team that I worked with! My team is awesome! – less

went there with hopes of advancing only for it to be sold to sprint. management was awful.

Team friendly competition and goal oriented work on a daily basis. Different stores have different work atmospheres but in general working with customers and providing them the worlds best customer experience and making them part of the US Cellular family. Could be fun at times or stressful at the same time but its all part of being a part of the sales – more... industry in telecommunications. – less

Working at US Cellular was a good experience. Co workers were great to work with. The most enjoyable part of the job was the ability to work independently.

Working at US Cellular was mostely about the people. They cared about us. They encouraged us to be productive, learn and have fun.

not your average company , i have worked for US Cellular over the 17 years and its was a great expierience. i grew with the company from early analog to the instalation of L.T.E.

Cells U More a franchise of US Cellular is who this is aimed at.
Ineffective product and operations training.
Rude, unprofessional and manipulating employees.

A typical day at work. It was fast paced and had to be on our toes all the time. I kind of enjoyed that. Time goes by faster and you stay focussed.

I worked for Us Cellular for about 4 years. I learned so much working there, they really train you well and hand deliver skills that will help you in whatever career you choose. The only downside to working here depending on where you're located you get worked a lot. Expect to work very long hours, many times in the locations near me they were low staffed, – more... the employee churn rate is high mostly because of this. Normally you work about 9 to 10 hour shifts, and if people are out on vacation or someone calls in sick or they lose an employee you will work about 6 to 8 days straight. Management is tough, some managers in some locations have horrible communications skills, however the regional managers are wonderful!! They are always there to solve issues, this company does very well with listening to their employees with any issue you might have so don't be afraid to talk to someone above your leader if you're having an issue that isn't resolved. I luckily while working with Us Cellular had an incredible Store Manager he was the best in my opinion, our small store was always full of energy and charisma. We had really long work days, and extensive work weeks however under the right leader and with the right team it can often feel like home. The customers are normally very friendly and you get to know them by name quickly, expect to have "regulars". Also make sure when applying for Us Cellular you are willing to create you're own customer base, this is a sales position and Us Cellular will only hire the best, do not be discouraged if you're not hired right away keep trying and most certainly stay in contact with the manager because of employee churn positions open fast and fill fast. Be ready to start a career when you begin working here, they have many opportunities, and most leaders are willing and ready to help you succeed. Like I said some managers do not have good communications skills, often one needs to be a leader in their store regardless of rank, this is highly noted by upper level management. Good luck with your application and may you find great success here as I did. – less

Enjoyed the time I worked here. Learned a lot about myself as well as additional skills that will transfer in life. Would do it all over again if I had the chance.

Upper management needs to be held accountable the same way associates are. They make decisions that are often costly to the employees and no backlash to them.

There are plenty of opportunities to learn and the benefits are great. The problem is advancing in the company is challenging especially for minorities.

I became certified in the 5 steps selling process. I had a flexible schedule and enjoyed working with my peers. We coached and held one another accountable. I enjoy working with the public and being able to help. The hardest part of my job is not being able to resolve every issue.

I learned so much about cell phones. I did everything from running the cash register to cleaning in any given day. I had some really great co-workers. The hardest part of my job was to meet my goal every month. Most people have cell phones and only want to renew their contract.

Working at U.S. Cellular has afforded me an opportunity to develop many positive lasting relationships with management at all levels within the organization. I'm empowered to do my job with minimal supervision. Being the main point of contact for my market allows me to remove distractions from our field leaders so they can focus on serving our customers – more... which is our #1 priority. I cannot ask for a better group of people to work for. My co-workers are like family, we support each other, encourage, motivate, inspire, mentor, and help develop others.

I've learned over the years that in order to help produce the kind of prolonged success that this wireless industry demands today we must embrace change. Change is inevitable.

The hardest part of my job is not being able to say no respectfully when my plate is on overload. Because I love what I do I make myself available at all times and even for overtime when required.

The most enjoyable part of my job is being the go to person/main point of contact for our market. It allows me to remove distractions from our field leaders so they can focus on serving our customers which is our #1 priority. Knowing that leaders have a great level of confidence in me to deliver allows me to execute with excellence and with bare minimal direction.

I show up everyday ready to take charge. – less