Pros: great pay, great co-workers, friendly customers, exceptional regional and district managers.
Cons: long work days and weeks
I worked for Us Cellular for about 4 years. I learned so much working there, they really train you well and hand deliver skills that will help you in whatever career you choose. The only downside to working here depending on where you're located you get worked a lot. Expect to work very long hours, many times in the locations near me they were low staffed, – more... the employee churn rate is high mostly because of this. Normally you work about 9 to 10 hour shifts, and if people are out on vacation or someone calls in sick or they lose an employee you will work about 6 to 8 days straight. Management is tough, some managers in some locations have horrible communications skills, however the regional managers are wonderful!! They are always there to solve issues, this company does very well with listening to their employees with any issue you might have so don't be afraid to talk to someone above your leader if you're having an issue that isn't resolved. I luckily while working with Us Cellular had an incredible Store Manager he was the best in my opinion, our small store was always full of energy and charisma. We had really long work days, and extensive work weeks however under the right leader and with the right team it can often feel like home. The customers are normally very friendly and you get to know them by name quickly, expect to have "regulars". Also make sure when applying for Us Cellular you are willing to create you're own customer base, this is a sales position and Us Cellular will only hire the best, do not be discouraged if you're not hired right away keep trying and most certainly stay in contact with the manager because of employee churn positions open fast and fill fast. Be ready to start a career when you begin working here, they have many opportunities, and most leaders are willing and ready to help you succeed. Like I said some managers do not have good communications skills, often one needs to be a leader in their store regardless of rank, this is highly noted by upper level management. Good luck with your application and may you find great success here as I did. – less