Direct Inside Sales Specialist (Former Employee) – Itasca, IL – April 28, 2016
Great people, great company. focused on employees and the customers. checking to make sure customers services are current and renewing contract as needed. introducing customer to new products and services.
Retail Wireless Consultant (Current Employee) – Lincoln, NE – April 25, 2016
This job requires you to learn and develop new skills and sales strategies every day. It requires you to conduct account analysis, make phone calls to current customers, maintain open and effective communication with customers, co-workers, and management. The most challenging aspect of this job is learning to create a balance between time management and customer service. In that, you must be able to effectively assist customers while other customers are waiting. The best part of the job is the pay and benefits. You will become a professional at working under commissions and pressure. Management is great at developing employees.
Cashier-Greeter (Current Employee) – Clinton, NC – April 21, 2016
If you are lucky enough to work in a corporate location, not an agent one, then you will find that US Cellular goes above and beyond to take care of its employees. In my opinion, you will only truly be successful if you have a good work ethic, high moral values, and truly care about the customer. US Cellular is all about building customer loyalty through strong customer engagement.
My managers really care about us. They do everything they can to encourage their team to produce good results. It's a highly competitive company, but even the higher ups are amazing. They remember your name and face and attend workshops (which you get paid mileage to attend). I absolutely love when we get higher up visitors, which isn't something most employees for other companies can say.
The only downside I can say is that in the position of the cashier greeter, you do have to pick up a lot of slack from the sales team. This is a common experience from cashier greeters, from what I have gathered at our workshops. It can get overwhelming at times, but it's worth it overall.
Healthcare, Bonuses, Compensation, Management, Recognition, Company Provided Cell Phone
If you're a cashier greeter, you tend to do more work than what is necessary.
Retail Wireless Consultant (Former Employee) – Lombard, IL – March 31, 2016
I use to work for Us Cellular up until they moved from Chicago. It was definitely a very good company to work for. They listened to their employees concerns and addressed them. I wish they never left because I would still be working for them.
Sales Representative (Former Employee) – Alsip, IL – March 30, 2016
My typical work day included interacting with new customers and opening new accounts. Management was a pleasure to work with and were always available to assist you with any issues or concerns. Our company held many meetings to teach us new and effective sales and customer service techniques. The co-workers worked as a team and were always up for a friendly competition on the sales floor. The hardest part of my job was meeting sales quotas during slow months but the most enjoyable part was making a customer happy with our products and services.
Agent Administrative Assistant (Former Employee) – Cedar Rapids, IA – March 22, 2016
I enjoyed working at U.S. Cellular. Many members of the leadership team are young, energetic and have great ideas. It can be very stressful working here, especially when a customer experiences issues with their phone. From a customer's standpoint, it takes too long to get what you need, furthering frustration on both sides of the table.
Technical Support Specialist (Former Employee) – Waukesha, WI – March 16, 2016
Good company to work for, lots of room for advancement. Also, great work/life balance. I started in Customer Service, I was promoted to Customer Retention within one year with a 7.00 pay increase. Give them a try.