Probably is a fantastic company to work for, just not at my store.
Pros: Pay and commison aren't bad, 7 paid holidays per year, company sponsored health insurance, flexibilty.
Cons: Managment, angry customers, gossip.
I work for U.S. Cellular through an authorized retailer. A typical day at work for me consists of punching in and waiting for customers to come pay their bill or purchase a phone or accessory, and calling customers in the meantime to pitch new deals an promotions. As far as management is concerned, and I do not know how management at other locations are, but at my location, the manager is toxic and very difficult to be around, which makes the job much harder for me and everyone else because we all work with the manager almost every day. The manger gossips all day long, talks badly about every employee's significant others (I have no idea why) and also talks badly about the customers as soon as they walk out the door. The manager is in no way, shape or form a "leader", but rather a "boss". My other co-workers are fantastic and they're a big part of the reason I am still there. Also, in all my years working, I have never heard the word "fired" tossed around so frequently. Job security here in non existent because it's like the manger gets a kick out of firing people. I understand we have a quota to meet, but its personal at my store. If the manager decides they do not like you anymore, it's over. Two have been fired in the past two months. In all honesty, this job is a classic case of "golden handcuffs". The only reason I am working here is because the paycheck is good and I am a full time employee, but currently I am searching for something better. What started out as a great job full of excitement, slowly but surely took a turn for the worst. What I have learned from working here is if something seems too good to be true, it's because it typically is.