U.S. Cellular Employee Reviews

Found 1,117 reviews matching the search
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Awesome Job
Sales Rep (Former Employee) –  Shallotte, NCMarch 3, 2017
Interact with customers constantly. Get to play with all of the latest and greatest devices. Learn all the ins and outs of new cellular phones from the reps that are assigned to your store. Meet sales goals easily because the company makes sure you are trained and knowledgeable. Feel a sense of family with this company. Build relationships that go long beyond the job. Expand your marketing and sales knowledge by growing with a company that fights for your success! Wonderful place to work.
Pros
Fun, always learning, always growing, always meeting people
Cons
You have to work some weekends
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na
Greet and discover all customers needs assist (Former Employee) –  madison wiMarch 2, 2017
company compensates well although management is unorganized and all they care about is numbers and results through intimidation
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Mostly a good environment
Telesales Representative (Former Employee) –  Tulsa, OK 74146March 2, 2017
Most of the coworkers were nice, but the managers were not very people friendly or understanding. They were not very helpful, and only focused on what was being done wrong.
Pros
Time off, pay
Cons
People were not the friendliest
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auth agent great management
Retail Sales Associate (Former Employee) –  Junction City, KSMarch 1, 2017
Flexible hours. Great training and job conferences. Advancement is easy. Commission based but also hourly pay. Fun activities outside job advertising. Community evolvement.
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fun at work
Linux/Unix Administrator (Former Employee) –  ILMarch 1, 2017
It's really good and fun at work as well.you can learn many technologies as well here while you are doing project .finally I'm much satisfied.
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Great place to work
HR Generalist (Current Employee) –  Waukesha, WIFebruary 28, 2017
Excellent benefits, pay, and company culture. Company is a great place to start your career. Very open environment. Company culture is based upon respect and the company practices this.
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U.S. Cellular
Wireless Sales Consultant (Former Employee) –  Wisconsin Rapids, WIFebruary 27, 2017
If you have the right staff you can accomplish anything. Working here i made some great friends. The management was always helpful and knew what they were talking about. Each day was a fun day, the experience that you get from working there is phenomenal.
Pros
Great training, great staff
Cons
Small market so you are very limited.
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Productive work place, employees were excellent
Customer Service Representative (CSR) (Former Employee) –  Tulsa, OKFebruary 24, 2017
Made work seem fun.
Excellent benefits.
Loved talking to the customers
Making work easy and fun to do.
Enjoyed talking to the customers.
Pros
Excellent benefits
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Productive and fun place to work
Customer Services Representative (Former Employee) –  Tulsa, OKFebruary 23, 2017
Very busy company to work for and have to be customer focus to take care of the clients that have problems with their cell phone bills. Problem solving with customer account and their bills.
Pros
Fun time family oriented
Cons
Great personal time need and PTO
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Excellent Culture
Area Sales Manager/Interim Director of Sales (Former Employee) –  Eureka, CAFebruary 22, 2017
Advancement and growth opportunities for those who are willing to ditch the standard corporate culture and actually believe in the dynamics of teamwork and the value of taking care of your employees.
Pros
Free Service
Cons
None
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Ok
Sales Associate (Former Employee) –  Buckhannon, WVFebruary 20, 2017
I am in love with working in sales but the location of this establishment makes for a very un-balanced sales ratio as well as not enough employees to have a healthy work/personal balance.
Pros
Great People
Cons
un-balanced staffing
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Great work place culture
Customer Service Representative (Former Employee) –  Knoxville, TNFebruary 20, 2017
Enjoyed my time working with fellow team members.
Some people in management need a little more guidance.
Tough quality standards that change often and are interpreted differently by each supervisor. Very frustrating.
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Good place to work
Customer Service Representative (Former Employee) –  Waukesha, WIFebruary 18, 2017
Discussing plans, phones and troubleshooting was part of a typical day. I learned a lot about different cell phone brands, plans, and coverage. Management was great, trying to find out what they can do to help you succeed. The workplace culture was fun and diverse and everyone was included. The hardest part of the job was when a customer would be degrading but you had to learn not to take it personal, that you were there to help them. Once you help your first customer figure something out on their phone, you feel great about the job!
Pros
Great benefits, great manager
Cons
Sales targets
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Good place
Service Technician (Former Employee) –  Jacksonville, NCFebruary 17, 2017
Good company that went through a lot of changes while I was there. A lot of system issues and all service technicians let go. Company has since stabilized from what I have heard.
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Great Benefits and Culture
Retail Wireless Consultant (Former Employee) –  Delavan, WIFebruary 15, 2017
Learned a lot about sales while working here. However, they try to conform you into a shady sales person which was something that I disliked. Interesting to learn about new technology in the wireless industry. Always changing environment. They say hitting your quota is not important which is a lie.
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Enjoyables Sales Environment
Wireless Device Sales Consultant (Former Employee) –  Morgantown, WVFebruary 14, 2017
At U.S. Cellular, I started with the position of a wireless sales consultant. I was responsible for all wireless devices, including home/cell phones, tablets, routers, vehicle monitors, music and sound devices. With this position, I had the responsibility of contacting businesses and closing business deals with small corporations.

Within a few months, I was promoted to an assistant manager position, with the responsibilities of managing 3 store employees, scheduling employees, inventory checks, cashier duties, and opening and closing the store.

The most difficult part of the job was closing extensive deals with small businesses, and local stores.

The most enjoyable part of this job was gaining experience in the sales department, and learning several sales techniques along the way.

Employed at U.S. cellular, I took advantage of a great sales experience, and learned many techniques that will help me in my future as a business professional.
Pros
Sales Experience
Cons
Benefits and Compensation
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This company trains you to be successful.
Customer Service Representative (Former Employee) –  Knoxville, TNFebruary 13, 2017
US Cellular is a great place to work. The company is employee based. They train you to be successful with any position they offer. They have quick tracks to promotions and other positions. The supervisors work with you and not against you.
Pros
promotions, pay, benefits, well supervised
Cons
Different shifts are hard to transfer to
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Stressful but Fun
Manager (Former Employee) –  IllinoisFebruary 9, 2017
Stressful job with a lot of pressure put on the frontline. I grew as a leader at US Cellular and was trained really well. Us Cellular hires people with the same beliefs they instill in their associates. Which makes working there fun. The relationships you make there will last you a lifetime.
Pros
fun, competitive
Cons
stress, work life balance
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Great Company to Work For
Store Manager (Current Employee) –  Oklahoma City, OKFebruary 7, 2017
U.S. Cellular has given me the opportunity to invest in my own self-development and because of that I've had the opportunity grow with the organization. This company cares for its associates, its culture and all of their customers.
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friendly work environment
Sales Department (Current Employee) –  4700 S Garnett Rd.February 7, 2017
If you like call center jobs this is a good one. The people are super nice and the pay and benefits are good as well. There is a great work/life balance. You do have to sit down for hours but you get use to it.
Pros
friendly work environment
Cons
short breaks
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Overall rating

3.8
Based on 1,118 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
4.0
Job Security/Advancement
3.3
Management
3.4
Culture
3.9
84%

CEO Approval

Based on 183 ratings
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