U.S. Cellular Employee Reviews

Found 1,031 reviews matching the search
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Compensation is great!
RETAIL WIRELESS CONSULTANT (Former Employee) –  Bartlesville, OKJune 6, 2016
Work hours suck and it is difficult to have work, life balance but the compensation plan is awesome! We had an employee working for us part time and he was averaging $60,000/year.
Was this review helpful?Yes5NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Culture change
Retail Wireless Consultant (Former Employee) –  Henderson, NCJuly 14, 2016
My overall experience as a RWC was ok. It did seem there were more pressures than were necessary at times. I worked around RWC's for years as a Cashier/Greeter and Service Technician and I did notice how the RWC role was different when I actually stepped into it. After the company reorganized eliminating the specialty roles, (C/G and Service Tech), the RWC role became 3-in-1 with no change in the existing responsibilities.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Never Boring, they hire great people. Compensate well
Sales Manager/Associate (Current Employee) –  Fairmont, WVNovember 22, 2015
Very teamwork friendly environment. They care about their employees. Large corporation with a lot of advancement opportunities in a variety of departments. Customer facing sales role can be very demanding, but also very rewarding. Constantly changing being in the tech/telecommunications industry so it is never boring or routine.
Pros
base pay plus commission, great benefits
Cons
aggressive sales, little bottom to top feedback opportunities
Was this review helpful?Yes3No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Really nice relaxed atmosphere
Store Manager (Former Employee) –  Pittsburg, KSSeptember 25, 2016
I worked at US Cellular as a sales associate and quickly moved up to a Lead Sales Associate and then a Store Manager. It was a laid back working environment that compensated its associates with a generous hourly wage as well as commission based incentives which encouraged them to take their efforts a step further.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good "stepping stone" job
Store Manager/ Sales Associate (Current Employee) –  Lake Geneva, WIMay 23, 2016
This job is great for anyone that wants a higher pay with not so much educational experience, to help provide for your family while getting an education for a more long term permanent career.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
us cellular review summary
Customer Retention Specialist (Former Employee) –  Tulsa, OKOctober 3, 2016
us cellular is a diverse company where the willingness to learn is fun and the ability to assist is amazing to both the customer and the company
Was this review helpful?YesNo1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun, fast pace work environment
Retail Wireless Consultant (Current Employee) –  Germantown, WIMay 16, 2016
Working at U.S. Cellular was a great experience, a very diverse work place where people from different backgrounds come together for one common goal
Pros
Lots
Cons
Micro Management
Was this review helpful?YesNo1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
productive and fun
Retail Wireless Consultant (Former Employee) –  Omaha NEAugust 10, 2016
They need to be more considerate of the employees and understand that even the most photogenic memory having people won't remember every single little detail right off the bat, the very first time being instructed. The supervisors get frustrated when ANYONE doesn't excel at a task after only being briefly instructed once. Other than that, they're a fun work place.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Absolutely amazing staff
Lead Data Governance ( Data Quality / Metadata ) (Current Employee) –  Bensenville, ILNovember 5, 2016
Absolutely amazing staff , hardworking people . Always improving and introducing innovative technology and the leaders are very supportive. A good organization to learn and grow with.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Best Work Environment Yet
Retail Sales Manager (Former Employee) –  Carpentersville, ILJanuary 20, 2016
Great culture. I truly enjoyed going to work everyday. Great pay and leadership opportunities. Products were for the customer needs. Team meeting were about how to be better for the customer.
Pros
Pay and benefits were excellent.
Cons
No longer in the il market
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Enjoyed the customer service aspect
Retail Wireless Consultant at the Madison (Former Employee) –  Madison, WINovember 28, 2016
Enjoyed teaching customers how to use their new cellular devices. Company was too focused on sales over overall customer service.
Pros
Fun working with the latest tech toys. Got some free lunches.
Cons
Focused more on commission sales over customer service.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good benefits. Good culture. Ridiculous sales goals.
Retail Wireless Consultant (Former Employee) –  Tomah, WIFebruary 13, 2016
This company has great benefits and has a nice work environment, however, they have become more focused on making money that the needs of the customer have been pushed aside and the main goal is to sell anything to anyone regardless of the needs of the customer. In the past couple of years, the leadership quality has diminished substantially and associate morale has decreased drastically.
Pros
Good benefits, nice work environment.
Cons
Sales goals are unobtainable, leadership skills are not up to par.
Was this review helpful?Yes12No4Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Retail Customer Service Representative (Former Employee) –  Chicago, ILApril 28, 2016
Stage the products for customer view and testing, take payments, setting customer up for new services and upgrading. Staying current on all new products and services offered @ usc.
Pros
Great management, great co-workers fun, fun.
Cons
Left Chicago Market
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Job
Retail Wireless Consultant (Current Employee) –  Rocky Mount, NCDecember 3, 2015
Overall Job was good benefits and compensation were great but over the time I was there I began to feel as though I was being asked to perform duties that were outside my job description while consistently being paid less and less. My Work life balance also went down the drain.
Pros
Benefits, Compensation
Cons
Work Life Balance
Was this review helpful?Yes7NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Hectic
Service Tech/Sales (Former Employee) –  Indianola, IAMay 1, 2016
Cons:
No structure
New company software implementation has made it very difficult

Pros:
Great pay
Management opportunities
easy relocation
excellent customers
Was this review helpful?YesNo1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Okay company to work for
Associate (Former Employee) –  Bangor, MEOctober 23, 2016
US Cellular would be a great place to work if you were in a full time position and were a natural salesperson. Being a part time worker in this industry is not really ideal. I would not suggest this job for someone who needs steady hours.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Wonderful company.
Customer Service Representative/Call Center (Former Employee) –  Knoxville, TNJuly 18, 2016
I loved working for US Cellular and would have continued working for them if i hadn't had to move to a different city for school.This company showed me the importance of customer service and how to positively effect people's lives.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Achievement-driven sales professional
Business Development Manager (Current Employee) –  Peoria, ILMarch 15, 2016
Achievement-driven sales professional with a successful 20+ year record of experience, awards, and accomplishments in highly competitive telecommunication and technology products/services industries. Success can be demonstrated by turning average sales reps into top performers and maximizing sales growth through multiple channels.
Was this review helpful?YesNo1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great bonuses
Customer Service Representative (Former Employee) –  Knoxville, TNOctober 31, 2016
very nice place to work. you can go to anyone with a problem.they treat you like a family,good perks if you do a good job you get great bonuses which is how all companies should work
Pros
lot of overtime great incentive program
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A company with integrity! Great company culture.
Business Account Manager (Former Employee) –  Medford, ORFebruary 10, 2016
I worked for US Cellular for 17 months as a Business Account Manager. The company culture is positive. The company has integrity in everything they do. The employees truly work as a team. Each employee is supported and upheld. Employees are also held to a very high standard which makes everyone in the company a "class act".
The toughest part of working in telecommunications is the competitive landscape in which all telecom companies live. It is not for the faint of heart.
Was this review helpful?YesNo1Report

Want to know more about working here?

Ask a question about working or interviewing at U.S. Cellular. Our community is ready to answer.

Ask a Question

Overall rating

3.8
Based on 1,032 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.4
Compensation/Benefits
4.0
Job Security/Advancement
3.3
Management
3.4
Culture
3.9