After the change in command near the end of my time there, it was much more pleasant! The corpsman and chain of command were great, the providers were very knowledgeable, and the civilian staff were wonderful! The only problem I had was the patients and beneficiaries that thought they were above policies and demanded to be seen after they arrived well after the appointment time, immediately, and got upset at staff when they did not get their way. Not all of them were like that, but the growing numbers don't help. Being a tiny medical clinic that serves 6,000+ Active Duty, retirees and their dependants and beneficiaries, which doubles in the winter with snow-bird and WTI populations influx, it gets difficult to get everyone in exactly when they want to get in and for appointments more than the allotted 20 minutes.
self-entitled, inconsiderate beneficiaries