U.S. Space & Rocket Center Employee Reviews

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Fun Coworkers/ Dull Under Paid Job
Crew Trainer (Former Employee) –  Huntsville, ALDecember 8, 2016
Scheduling is a nightmare, almost certain they don't care how messed out your schedule is, if it fits with their algorithm they are going to hand it to you. Too many, or too little hours plus not getting paid well (most places in Huntsville pay $8-9/hr for easier work with benefits).
Parents will be your nightmare if you work nothing but Pathfinders.
Pros
Hours, Fun and interesting people, Managment, Kids
Cons
Random schedules, Not paid enough, Long hours, Favoritism, Management
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I'll be honest with you. This is awful place to work
Security Guard (Current Employee) –  Huntsville, ALAugust 12, 2016
First off if you haven't noticed only crew trainers and space camp trainers have nothing but good things to say about this place. Space Camp is the golden child they do no wrong. In fact they are awful. You deal with inappropriate stuff all the time. If you work security Space Camp managers don't care bout you. Some it not all are disrespectful. If you're in college, do homework at home, they will not give you wifi. This place is god awful. It has some really cool things but it's so poorly ran that it's just not worth it.
Pros
You got a job
Cons
You got this job
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rocket center
Maintenance (Former Employee) –  Huntsville, ALDecember 21, 2016
i have already wrote about my experiece with the us space and rocket center, not all was bad but not all was good! look on the previous post and it will show you
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Don't do it...
Space Camp Councelor (Former Employee) –  Huntsville, ALFebruary 12, 2016
This places is not worth your time. Sure it looks fun until you work there for a while. You are overworked and underpaid. If you don't kiss up to management they will throw you under the bus. When you leave or they fire you then they might tell future employers a different reason that you left or were let go thus costing you future employment.
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Great summer job to build your resume
Crew Trainer (Former Employee) –  Huntsville, ALNovember 22, 2016
Being a Space Camp crew trainer was a great experience, with many opportunities available if you seek them.
First it is a great resume builder. You gain extensive customer service and public speaking experience.

Second it is great fun. During training, you learn what you are going to be required to do by doing it yourself. Esstianlly they pay you to go to Space Camp and then pay you to pass that education and fun on to the next generation of space nerds.

Third, it was a great place to network. If you are an engineer especially, this is a great place to meet local engineers from some of the top companies in the business. Astronauts, scientists and engineers are there almost every day. Some of the engineers that worked on the rocket that took men to the moon volunteer here.

Fourth. Hours. During the spring, summer and fall , if you want hours and the pay associated with it, there are plenty to go around.

Management. I have read some of the other reviews posted that say management isn't there for you when you need them. This is untrue. Spacecamp has a great leadership team that is dedicated and encouraging to its staff. There is always one or another around to answer questions or help you when you need it.

In summary, great job, great experience, and great fun.
Pros
Experience, fun, management and staff. Astronauts!!!
Cons
Long hours make it difficult to have a life outside, but easy to save money
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Incredibly disorganized
Customer Service (Former Employee) –  Huntsville, ALMarch 15, 2016
These people chase their tails all day. You think they'll figure things out, but they never do. I keep in contact with co-workers still employed. From what they tell me, nothing has improved.
Pros
Meet interesting people
Cons
They don't care about you
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Good Stepping Stone
Crew Trainer (Current Employee) –  Huntsville, ALOctober 12, 2015
The Space and Rocket Center is a fun place to work with talented people. Some of the best managers I have ever worked with were at this place. If the workers were compensated a livable wage I imagine no one would leave, and therein lies the rub. Still if you only plan to work for one season or two it is a rewarding experience. there is no better training for going into the field of education, and it is great for current college students to make a little money over the summer.
Pros
helpful and supportive managers, free food, reasonable accommodations for schedule
Cons
few full time positions, no benefits, high turnover, low pay
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Good job if your looking very short term.
Operations management (Former Employee) –  Huntsville, ALAugust 30, 2015
This could be the job of a lifetime if the place wasn't screwed up by upper management. Most VP's and CEO are looking to make their name better and not the company as a whole and will take every opportunity to sell someone down the down river. If it wasn't for the constant battle of watching your back the job would actually be fun. You do get to meet all kinds of different people.
Pros
Fun with kids, people you get to meet
Cons
Low pay, hardly any full-time employees, benifits
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Not worth it
Crew trainer (Current Employee) –  Huntsville ALSeptember 11, 2015
This job started out fine. Long hours of training, but it was like being back in college instead of working. Then after training if they like you, you start getting teams. Now sometimes the kids are amazing and you have a great week, and sometimes the kids are terrible and your week is awful.
When you do have bad kids management doesn't help. They say they are there for you, but they aren't. It is a constant problem here.
They work you to death as well. So a typical 8 hour day can easily turn into a 16 hour day or longer. If you plan on working here in the summer don't plan anything else that summer. You won't have time.
If you are looking for just a summer job and you don't care about super long days and don't really care about how the company treats it's employees, then this job will probably be okay.
If you are looking for a career, then this place is not for you.
Pros
Can sometimes meet great kids
Cons
No breaks, no support from management, no benefits, temporary job, long hours with no breaks
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Life Changing Experience
Simulations Assistant Manager (Current Employee) –  Huntsville, ALMarch 24, 2014
The US Space and Rocket Center is an excellent place to change the lives of trainees entering through the doors. The experience to change a child's life for the positive is ever present and a sense of pride is established in all employees. The lack of communication in some areas of the management team are frustrating to compensate for but overall the style and group of people employed are supportive and uplifting to all.
Pros
valuable experience, great networking options, unique facilities
Cons
pay is not adequite for job responsibilities, no benefits
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Engaging and rewarding job
Space Camp Counselor (Former Employee) –  Huntsville, ALAugust 29, 2013
Working as a crew trainer at the space center was one of the more rewarding experiences of my professional life. Engaging with trainees of all ages, and from all over the world, is an eye-opening experience. Management leaves something to be desired. Favoritism runs rampant, and it is often hard to find the proper management that will help you. When new positions open up the majority of applicants are overlooked, and persons that are outside acquaintances with the rest of the managerial staff are always chosen. There are no benefits in terms of obtaining a raise or insurance. working 70+ hours a week is not unusual and working outside of your availability happens often.
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Fun job, bad upper management
Simulations and Robotics Manager (Former Employee) –  Huntsville, ALNovember 25, 2013
Days were fun as a lower level employees. There is a many different areas that yo can work in. Upper management is very old fashioned and more of a good old boys club. If you are not a personal friend of the CEO then do not expect a full time position in a company that tries to find new ways of not to pay employees full time or even try to get out of paying overtime. If you are an overtime employee they try to find ways to get you to volunteer your time. Overall the position was awesome to be in but the rest of the company is not worth the time.
Pros
Learning experience, different job aspects
Cons
Benefits, Management
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Great for College Student or Single Individuals
Camp Counselor (Former Employee) –  Huntsville, ALJuly 24, 2013
Day were filled with great children from all over the world. I loved working here and meeting new people every week. It exposes you to people from all over the world on any given day. The hardest part of the job was probably letting go of the group you have at the end of the week. This job was awesome ,but became difficult to manage and handle while providing for a family.
Pros
meals provides, great compensation, great environment
Cons
occasionally long hours
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Fun, Consistent, and Loyal
Security Supervisor (Current Employee) –  Huntsville, ALJuly 24, 2013
Daily routines are to Supervise the third shift Security at the Rocket Center. To watch and patrol museums, Camper Habitats, Gates, Fire Systems, Compressors, Humidity. Required to do Flag duty on a daily basis if weather permits. Overall it is a great place to work, and the employees are well trained, and positive in the goals of the center. The hardest part of the job is the routine checks. The best part of the job is filling the campers, and guest hearts with joy and excitment. The management there is good, and the thing I have learned the most is Customer Service.
Pros
Employee discounts on just about everything.
Cons
Not enough raises
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Long Hours and Stressful
Camp Educator (Former Employee) –  Huntsville, ALJuly 25, 2013
Space Camp taught me a lot about time management and long hard working hours. I enjoyed learning about space and it's history. I also enjoyed meeting people from all over the world. The hardest part about Space Camp was the 16 hour work days, with hardly any time off. The management and scheduling staff were often not organized or understanding. The most enjoyable part of the job was meeting the children and making a difference in the life of a child.
Pros
Free living space, food, decent money.
Cons
Long working hours, drama, favortitism.
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Good Job for the summer
Museum Guide/Museum Simulation Technician (Former Employee) –  Huntsville, ALJune 1, 2015
A typical day is like any other day working in customer service smile and make the customers happy. The downside to this is that the management wants you to make the customer happy at any cost, which can make things very difficult for you as an employee. No raises are given so don't expect to be awarded for your leadership skills besides the occasional good job. Prepare to do more than what your job description entails, meaning you will be pulled to work in other departments surpassing what you thought you got hired for! The hardest part of the job is working for and organization that is very unorganized! The best part is meeting guest and co-workers that come from all over the world. Your co-workers will make this job bearable. None of the time clocks operate on the same time!
Pros
Co-workers and getting to meet interesting people
Cons
Management, time clocks, pay
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Fun workplace and meet many people from around the world
Space Camp Counselor (Former Employee) –  Huntsville, ALApril 15, 2014
There are many areas you could work here, such as missions, or you could lead a team all week. Management is pretty good, there are a few that are difficult to work with. Hardest part of this job is the constant changing that can happen in a team's schedule.
Pros
free lunch, meet great people and staff, enjoyable work schedules
Cons
no benefits, layoff one week a year, may be scheduled to work 15 hr day
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Very secure job. Very easy-going atmosphere.
Warehouse Clerk (Former Employee) –  Huntsville, ALJanuary 10, 2013
A typical day on the job would start with early morning picking of the items from the shop orders that came in from the previous night. Then we would go on a morning run and deliver all the packages and mail to the different offices, and stores. When we returned we would pick the items for the afternoon run. If there was any "free time" we'd usually be helping the administration offices with moving their furniture or reorganizing their offices.
There literally wasn't a hard part of the job. It really didn't have any down sides that I experienced. The most enjoyable parts of the job were some of the perks. Sometimes the administration would treat the whole warehouse to a "free lunch" day. Our warehouse team even recieved two Team of the Month awards while I worked there.
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Nice family environrmrent.
Security Guard (Former Employee) –  Huntsville, ALJune 10, 2015
The overall business has a nice family environment, but the management has some issues. Each department works as if its their own entity. In the meetings, one department is always criticizing another. The really need to work on its issues and do a better job at working together.
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Would not recommend to anyone.
Theater Usher/ Sims Operator (Current Employee) –  Huntsville, ALApril 22, 2015
Worst place ever to work for. They don't value their employees. Very underpaid for the various amounts of tasks that are given on a day to day basis. Very strict. Its supposed to be one of Huntsville biggest attractions but anything below management is treated like dirt.
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Overall rating

3.4
Based on 49 reviews
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Ratings by category

Work/Life Balance
3.1
Compensation/Benefits
2.5
Job Security/Advancement
2.8
Management
2.9
Culture
3.6

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