U.S. Space & Rocket Center Employee Reviews in United States

Showing all 11 reviews
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Incredibly disorganized
Customer Service (Former Employee) –  Huntsville, ALMarch 15, 2016
These people chase their tails all day. You think they'll figure things out, but they never do. I keep in contact with co-workers still employed. From what they tell me, nothing has improved.
Pros
Meet interesting people
Cons
They don't care about you
Was this review helpful?Yes7No
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not worth it
Crew trainer (Current Employee) –  Huntsville ALSeptember 11, 2015
This job started out fine. Long hours of training, but it was like being back in college instead of working. Then after training if they like you, you start getting teams. Now sometimes the kids are amazing and you have a great week, and sometimes the kids are terrible and your week is awful.
When you do have bad kids management doesn't help. They say they are there for you, but they aren't. It is a constant problem here.
They work you to death as well. So a typical 8 hour day can easily turn into a 16 hour day or longer. If you plan on working here in the summer don't plan anything else that summer. You won't have time.
If you are looking for just a summer job and you don't care about super long days and don't really care about how the company treats it's employees, then this job will probably be okay.
If you are looking for a career, then this place is not for you.
Pros
Can sometimes meet great kids
Cons
No breaks, no support from management, no benefits, temporary job, long hours with no breaks
Was this review helpful?Yes19No5
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good job if your looking very short term.
Operations management (Former Employee) –  Huntsville, ALAugust 30, 2015
This could be the job of a lifetime if the place wasn't screwed up by upper management. Most VP's and CEO are looking to make their name better and not the company as a whole and will take every opportunity to sell someone down the down river. If it wasn't for the constant battle of watching your back the job would actually be fun. You do get to meet all kinds of different people.
Pros
Fun with kids, people you get to meet
Cons
Low pay, hardly any full-time employees, benifits
Was this review helpful?Yes14No2
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace and meet many people from around the world
Space Camp Counselor (Former Employee) –  Huntsville, ALApril 15, 2014
There are many areas you could work here, such as missions, or you could lead a team all week. Management is pretty good, there are a few that are difficult to work with. Hardest part of this job is the constant changing that can happen in a team's schedule.
Pros
free lunch, meet great people and staff, enjoyable work schedules
Cons
no benefits, layoff one week a year, may be scheduled to work 15 hr day
Was this review helpful?Yes15No10
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A career trap
Sales (Former Employee) –  Huntsville, ALSeptember 25, 2013
When you first start working at the U.S. Space and Rocket Center, you feel like you are about to change the world, but the truth is, the company is poorly run. Obviously, any position you get will require that you go beyond the job description, which is not a position; however, on numerous occasions, employees are shuffled from department to department into positions that they are not even interested it. The reason this happens is if you are not performing in the manner that a director, manager, or the CEO prefers, instead of talking to you about those issues, they will move you into an area of less significance. It seems almost a passive-aggressive way of making you leave without having to fire you.
There is almost no opportunity to advance and pay raises are out of the question. I do not recommend working at the U.S. Space and Rocket Center; you will find yourself trapped, overworked, and under-appreciated.
Pros
amazing museum, exposure to different culutures
Cons
low pay, poor management
Was this review helpful?Yes52No11
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Never the same everyday
Space Camp Crew Trainer (Current Employee) –  Huntsville, ALAugust 9, 2012
Fun job. Job is never the same. I could work simulations one day, be a camp counselor one day, then work special events that night. Mainly I get to train and have fun with kids all day
Pros
free meals, great people
Cons
no benefits, temporary worker
Was this review helpful?Yes14No9
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Love training kids! You learn so much just from working here.
Crew Trainer (Current Employee) –  Huntsville, ALJuly 9, 2012
Love training kids! You learn so much just from working here.
Pros
free lunch
Cons
long training hours
Was this review helpful?Yes14No11
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Working for a brand you believe in!
Educational Programs Representative (Current Employee) –  Huntsville, ALMay 23, 2012
Fun environment. Dedicated staff. Inspiring work.

Travel across the country promoting the Space Camp and Aviation Challenge programs offered at the U.S. Space & Rocket Center, attending trade shows, conferences, expos, fairs, festivals and outreaches to schools.

Utilize social media to promote the brands and keep customers and alumni up to date with promotions, upcoming events, and daily activities.

Design and implement updated web content and brochure information for Space Camp.

Speak to families and other attendees about return trips to the museum or any of our overnight programs.

Book trainees to attend week long programs.

Increased sales by 12% in 2011 and 10% continued growth in 2012.
Pros
travel, flexible hours, inspiring work, worldwide brand recognition
Cons
poor communication between departments
Was this review helpful?Yes10No10
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
The company is a good company, the space program is iconic.
Sales Associate (Former Employee) –  Huntsville, ALMarch 15, 2012
I worked there as a sales associate, the spring and summer is the busiest time of year at the Space & Rocket Center. It is a great seasonal opportunity for a teenager or anyone for that matter.
Was this review helpful?Yes9No7
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun Working Environment; Fast-paced; Advancement opportunities
Crew Trainer Level 3 (Former Employee) –  Huntsville, ALFebruary 25, 2012
USSRC is an excellent place to work! Very fast-paced job; however, training is extensive and they will make sure you KNOW all information before instructing campers. Plenty of opportunites for advancment.
Pros
free lunch on long shifts, free museum admission
Cons
long hours; temporary employee status
Was this review helpful?Yes11No16

Want to know more about U.S. Space & Rocket Center?

Ask a question

Overall rating

3.1
Based on 11 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
2.7
Compensation/Benefits
2.4
Job Security/Advancement
2.8
Management
2.8
Culture
3.6

U.S. Space & Rocket Center Reviews by Location