Pros: health insurance 401k store discount vacation
Cons: poor training, short lunches, called on your day off
US vision had recently changed the computer system. Former employees said it took 3 months to train. I learned the system on about one month however I was switched to another store to learn the insurance.The person training me did not know how to teach. Certain learning comes through repetition and I was constantly belittled by being told " remember" I was left with my customer for over 30 min while the others made multiple sales and commissions. I was labeled a non acting manager until further notice. I was hired at a time when sales were dropping, even the Doctors appt book was declining in appointments and for some reason it was my fault the goals were not met. I was told to move to a third location for a "personality" trial. I felt pressure when the optical got very busy with two ringing phones people would spontaneously walk in with orders, repairs, and to pick up glasses. they would notice and actually comment "you need a helper" but instead I felt pressure and single out that I can't handle it and basically felt forced to quit. The customer receipt system should be more transparent to the customer, the frame quality should be better, the training should be professional, and headquarters should allow the employee training to send an anonymous report if they feel their training is just, proper, and that they are being treated with respect. It is more important to make a sale to reach goals, than providing other optic issues that are important.I was hired at 35 hrs then cut to 30 hrs , many other seasoned employees hours were cut back as well, some did get raises but these were the non licensed.