Help Desk Support II
UCI Medical Affiliates - Columbia, SC

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Position Title: Help Desk Support II
Location: Columbia, South Carolina
Department: IT
Full Time/Part Time: Full Time

UCI Medical Affiliates, Inc. (UCI) provides nonmedical management and administrative services to over 50 Doctors Care urgent care centers and 20 Progressive Physical Therapy facilities located throughout South Carolina and Tennessee. UCI is headquartered in Columbia, South Carolina. Doctors Care has operated for over 30 years, treating patients for treatment of outpatient acute, episodic and some minor chronic medical problems. The centers are open evenings and weekends. Centers are staffed by licensed physicians; physician assistants; nurse practitioners; licensed nurses, certified medical assistants, laboratory technicians, registered radiographic technologists; and administrative support staff. Progressive Physical Therapy (PPT) was founded over 20 years ago. These centers are staffed with certified, highly skilled therapists with years of experience and specialized training. Please visit our website at www.doctorscare.com to learn more about our company.

We’re currently seeking a Help Desk Support II to join our UCI IT department in Columbia, South Carolina. The position reports to the Director, Clinical Information Technology

Job Summary
The incumbent is responsible for providing assistance to end users to assure uninterrupted information systems operations including: telephone, data, network, client, printer, and facsimile systems.

Minimum Qualifications:
Associate’s degree in computer technology or at least two years’ experience in end-user workstation and OS networking support
Strong interpersonal skills; must be able to communicate well with wide variety of individuals within the organization and work well in a team based environment
Strong organizational skills; including the ability to work in a fast paced environment with multiple tasks; strong ability and strong attention to details
Strong verbal and written communication skills
Advanced analytical skills, including the ability to research, interpret, and report on complex data
Advanced ability in Microsoft Office applications, including Word, Excel and PowerPoint

Preferred Qualifications:
Bachelor’s degree in computer technology.

UCI offers competitive compensation, great benefits and rewarding careers.


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