Position Title: Patient Service Representative
Location: Columbia, South Carolina
Full Time/Part Time: Full Time
UCI Medical Affiliates, Inc. (UCI) provides nonmedical management and administrative services to over 50 Doctors Care urgent care centers and 20 Progressive Physical Therapy facilities located throughout South Carolina and Tennessee. UCI is headquartered in Columbia, South Carolina. Doctors Care has operated for 30 years treating patients for treatment of outpatient acute, episodic and some minor chronic medical problems. The centers are open evenings and weekends. Centers are staffed by licensed physicians; physician assistants; nurse practitioners; licensed nurses, certified medical assistants, laboratory technicians, registered radiographic technologists; and administrative support staff. Progressive Physical Therapy (PPT) was founded over 20 years ago. These centers are staffed with certified, highly skilled therapists with years of experience and specialized training. Please visit our website at www.doctorscare.com to learn more about our company.
We’re currently seeking a Patient Service Representative to join our Columbia East Center team in Columbia, SC. The position reports to the Center Manager
The Incumbent is responsible for greeting patients and ensuring that the patient completes the sign in sheet. Locates the patient in the practice management system or adds new patient information to the system. Update the system for existing patients for any changes in address, telephone number, name, and insurance carrier. Collect co-payments from patients. Completes patient files, attaches encounter forms, and gives patient file to the appropriate staff. Enter patient charges into the system after the physician has seen the patient.
High school diploma or G.E.D.
Must have knowledge of medical terminology.
Willing to work 12 hour shifts, weekends, or holidays, if necessary.
Must maintain CPR certification.
Strong interpersonal/customer service skills; must be able to communicate well with wide variety of individuals within the organization and work well in a team based environment.
Strong project management skills, including the ability to break down work effort, estimate time and manage to critical path.
Strong organizational skills; including the ability to work in a fast paced environment with multiple takes; strong ability and strong attend to details.
Strong verbal and written communication skills.
Strong analytical skills, including the ability to research, interpret, and report on complex data.
Competent in Microsoft Office applications, including Word, Excel and PowerPoint.
UCI offers competitive compensation, great benefits and rewarding careers.