Communication Specialist (Web Designer), P-3, New York
UNICEF - New York, NY

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Communication Specialist (Web Designer), P-3, New York
(Web Design Manager)


  • Do you have any experience working with any international aid organisation?
  • Do you have five years of hands-on design experience with web technologies?
  • Do you have four years of experience designing for web sites running on an enterprise level CMS?

Reporting to the Head of Web in Digital Strategy Section, you will be responsible for the planning, execution, monitoring and evaluation of the design and production of internet and other multimedia products. Responsibilities also include management of the web consultants and outside vendors.

These strategic initiatives are aimed at promoting children’s rights and support for UNICEF's mission globally.

1. Conceptualise and design web projects: selection and/or production of appropriate multimedia resources such as graphic, video, and photographic materials.

2. Define terms of reference, recruit and supervise a team responsible for design and production requirements of the website and other web products; manage contractors to bring projects to successful completion to spec and on deadline.

3. Ensure templates are appropriately designed and developed;

4. Maintain cutting-edge knowledge and skills of relevant technical developments;

5. Manage and respond to internal user support issues;

6. Develop network of trusted consultants for surge capacity;

7. Assist in establishing guidelines and standards in collaboration with the other members of Digital Strategy to ensure overall web integration, usability and navigability.

8. Support the development of our communication strategies, tactics and actions for UNICEF from the perspective of web design; Advise on the design implementation of digital tools.


  • Advanced university degree in web development, design, new media, development, international communications, international organizations and/or related, extensive training and experience in electronic communications/new media, communications planning/strategy or writing/publishing. *
  • Five years of relevant work experience in the planning, development and management of Internet design projects, three years of which should be in developing countries, and two at the management level.
  • Knowledge of contemporary development issues, developing country and programme exposure from field experience, and familiarity with child-related and UNICEF issues, including child rights.
  • Fluency in English, additional knowledge of Arabic, Chinese, French, Russian or Spanish preferred.

*A first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of the advanced university degree.

Technical Qualifications:

  • Knowledge of current developments in new media, internet/web technology
  • Knowledge of the following specific areas of expertise relating to web development: usability, user experience, information architecture, content development
  • Knowledge of the following technical areas: HTML, CSS, Javascript, graphics creation and optimization, use of images, FTP
  • Understanding of high volume web site architecture and responsive design
  • Excellent familiarity with computer systems and applications, ease in learning new technical skills
  • Knowledge of current developments in communication theory, communication strategy
  • Proven skills in communication and networking
  • Knowledge of and proven expertise in project management, especially in relation to the Web

Competencies of Successful Candidate:
Has highest-level communication skills, including engaging and informative formal public speaking.

Able to work effectively in a multi-cultural environment.

Sets high standards for quality of work and consistently achieves project goals.

Has good leadership and supervisory skills; co-ordinates group activities, ensuring that roles within the team are clear.

Quickly builds rapport with individuals and groups; maintains an effective network of individuals across organizational departments.

Demonstrates and shares detailed technical knowledge and expertise.

Translates strategic direction into plans and objectives.

Negotiates effectively by exploring a range of possibilities.

Seeks and proposes opportunities for advancing UNICEF's mission.

How to Apply:
If you want a challenging career while improving the lives of children around the world UNICEF, the leading children's rights organization, would like to hear from you.

Visit us at to register in our e-Recruitment system and search using exact key words “E-VN-2013-002197” or “Communication” or “Web Designer” to apply. Applications must be received by 25 November 2013.

Applicants are required to submit an online digital visual portfolio of their design and creative work in the cover letter, preferably in the form of a single web URL. The visual portfolio should contain at least 10-20 digital images of the applicant’s best and most recent work. Physical portfolio will not be accepted.

Please note that only candidates who are under serious consideration will be contacted.

In the selection of its staff, UNICEF is committed to gender balance and diversity without distinction as to race, sex or religion, and without discrimination of persons with disabilities: well qualified candidates are strongly encouraged to apply.