UPS Employee Reviews

Found 15,797 reviews matching the search
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not a good place to work
Package handler and ramp worker (Former Employee) –  Des Moines, IAJune 21, 2017
the lower you are in seniority the more and harder work you are given to do favoritismis rampid and in your face especially when it comes to seniority very unfair
Pros
working at the airport being around aircraft landing and taking off
Cons
late nights any never advance notice of over time
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It was a high energy, fast paced place to work. With lots of interesting people coming together to accomplish a mutual goal.
Supervisor (Former Employee) –  Atlanta, GAJune 21, 2017
I loved working at UPS. There were ups and downs, but ultimately everyday was different and I loved the team mentality that occurred daily. It's also a great physical work out.
Pros
Great benefits
Cons
Pay takes a while to catch up, management can be really unqualified.
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Love my co-workers
Supervisor (Former Employee) –  Hodgkins, ILJune 21, 2017
Love my job until the last manager I had made me feel very uncomfortable that made me hate my job and end up leaving for that reason felt no support from upper management.
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A great place to grow
Package Handler (Former Employee) –  Oakland, CAJune 21, 2017
I believe that while working here someone will make a lot of money and feel that there time is being used for great things. Such as the benefit package they offer.
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Meeting and talking with different individuals was exciting
CALL CENTER REPRESENTATIVE (Former Employee) –  Greensboro, NCJune 21, 2017
A typical day at this job was sometimes overwhelming due to the call volume. I learned about different route choices that the customers were able to choose from. Management worked as a team player when having different situations. The hardest part of my job would be the irate customers that hadn't received their packages on time. The most enjoyable part of the job would be helping and making customers feel good about chosing UPS
Pros
Receiving kudos and acknowledgement for a job well done from management
Cons
Having only 30 minutes for lunch and the cafeteria is located 10 minutes from your station
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Awesome Experience
Loader (Former Employee) –  Mesquite, TXJune 21, 2017
UPS had really good benefits. It was really hot inside the warehouse though. It was tough labor. No a/c in the warehouse. It was a great work out at the same time because of all of the labor. Overall UPS was a great experience i had.
Pros
weekly pay
Cons
no a/c
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Great part-time job
Ramp Agent (Former Employee) –  Philadelphia, PAJune 21, 2017
Great part-time job; Paid-training; Great compensation and benefits; duties manageable with hours worked; Would have liked to continued working here but full-time was not available.
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Good Company
Business Operations Supervisor (Current Employee) –  Oakland, CAJune 21, 2017
Great company for benefits and pay - Need to focus more on employee culture and making sure happiness exists amongst employees - Focus on taletnt and cultural improvement.
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Dismal working place with vending machines that don't work and no A/C or Heat in the warehouse.
Package Handler (Current Employee) –  Alexandria, VAJune 21, 2017
If your a college student or a driver then UPS is the place for you. If your just working in the warehouse. UPS is not the place for you. None of the operating procedures or practices are in place. Safety is a constant issue as well as damaged packages. Retention is also another issue facing the company that has a very high turn over rate.
Pros
Good place for benefits and building your 401K
Cons
Bad place to work because you can be demoted or terminated without a moments notice
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Ok
Package Handler (Former Employee) –  Cincinnati, OHJune 21, 2017
Work was easy, fast-pacing, no frustrations of any type, easy money to make within a week, until I had a living situation until I Was Ineligible for rehire.
Cons
Ineligibility For Rehire
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Fun place to work
Manager (Former Employee) –  Key West, FLJune 21, 2017
Reported time sheets, paid bills, collected money from customer, sorted mail, packaged goods, customer service,tallied end of day reports and hired and fired employees
Pros
paid lunches
Cons
no more advancement
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Very good work place
UPS Package Handler (Former Employee) –  Shreveport, LAJune 21, 2017
I liked it had a good work experience worked wit sum nice people they have excellent benefits and would like to work there again and work my way up to driving.
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Busy job
Driver's helper (Former Employee) –  South Boston, MAJune 21, 2017
Its a very fun job to do. You get to meet nice people when your out delivery packages whether its to houses or businesses. The employees are very helpful.
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Collections
A/R Associate - Global Business Services (Current Employee) –  Dunmore, PAJune 21, 2017
No advancement without a degree .
Management could offer better support to associates.
Would like to see better recognition and/or appreciation from management for a job well done.
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Productive day with typical incentives.
Customer Service Representative I (Former Employee) –  Richmond, VAJune 20, 2017
Management would make a point to let the employees that work hard know that they are appreciated. I learned how to assist callers in a timely fashion. The hardest part of the job would be to explain certain situations while still following security guidelines.
Pros
Free Pizza on Saturdays.
Cons
Bad Parking
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Alright working environment
Package Handler, UPS (Current Employee) –  Savannah, GAJune 20, 2017
On a typical day of working at UPS its very fast pasted or you have to be physically fit for working at UPS. You really don't learn nothing but to pay attention to the things you do while being very careful. Management at UPS is good. Hardest part of the job is keeping up with loading because there are a lot of boxes and things to sort through but also being physically fit to pick up very heavy boxes and load them into the truck by yourself.
Pros
Great Pay, Lots of hours, Great Crew
Cons
Very Fast pasted, Long Night, Lots of soreness
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Structured and conservative work environment
Account Manager, International Sales (Former Employee) –  Addison, ILJune 20, 2017
A great environment to learn about process improvement. The structured nature of the culture makes it difficult for creatives and independent thinking.
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Package Handler- Loader
Package Handler (Former Employee) –  Willow Grove, PAJune 20, 2017
A typical day at work would involve loading packages onto package trucks. It is laid back at my hub but you are kind of your own boss in the sense that you manage yourself. Everyone is a team so if you are not finished loading your packages onto your package trucks, which you get at max of 4 trucks a day, your team would help out at the end. But it is cutthroat because if you don't load a certain amount of packages they will fire you.
Pros
Tuition Reimbursement
Cons
Strenous
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Productive and fast paced
Package Handler (Former Employee) –  Longview, TXJune 20, 2017
A day at UPS was very fast paced and usually successful. I learned how to work at a fast pace and how to stay focused. The management was above average. The hardest part of my job there was staying on track and not getting behind. The most enjoyable part was being active and seeing your success at the end of the shift.
Pros
Free breaks
Cons
Hot warehouse
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Quick pace, never bored, always busy
PACKAGE HANDLER (Former Employee) –  Greensboro, NCJune 20, 2017
You work a lot and are constantly busy so time does go fast on your shift. You can ask for overtime hours and sometimes they will give it to you. Some managers where great to work with and others let the position go to there head..
Pros
Short days, fast pace.
Cons
not good benifets.
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Overall rating

3.9
Based on 17,130 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.9
Job Security/Advancement
3.7
Management
3.5
Culture
3.7

CEO Approval

79%
4,756 ratings
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