Pros: good pay, 40-min break, very physical or active, great co-workers
Cons: apartments, you feel rushed sometimes, management can be intimidating but they're just looking out for the company
I worked with UPS as a Driver Helper this past holiday season, and it was everything I had hoped for and more.
First off, your typical day as a driver helper can range from pretty simple to complicated.
You'll be called by either a coordinator from the center you're working out of, or a driver, and told when and where to meet your driver for that – more... day. Most of the time you will be paired with the same driver, but as the season progresses, you could end up with someone else, and even be with multiple drivers in one day! I myself have had 2 different drivers on 2 separate occasions.
Your responsibilities as a helper look like one thing on paper, but may vary depending on what your driver(s) ask you to do. You won't have much contact with management, so they are your bosses. Typically, you'll be running packages to their destinations and operating the DIAD. Meanwhile, your driver will either run another package to a home or business nearby or, more likely, stay on the truck and sort/organize the packages in back. In some cases, or with some drivers, you may be asked to be the one to sort and organize the packages.
The work itself is simple but hard. The most complex part of the job is learning to operate the DIAD quickly and accurately. The hard work is actually handling and delivering packages, especially large and/or heavy ones. In the course of your work, you'll have to abide by the company's safety guidelines while manuevering around yard hazards, stairs, etc., and making your way back to the truck.
This is an EXTREMELY physical job, and if you're not in shape when you start it, you will be when you finish. Especially if you get a route with a lot of apartments.
As mentioned before, you don't get into contact with management very much. Occasionally a manager will ambush you out on the route, just to make sure you're following safety guidelines and working. This only happened to me twice, otherwise the closest contact I had with what might be called "management" was speaking with the coordinators in the morning when they called me.
Co-workers were great. I've got nothing bad to say about the drivers I was with. Some were a bit strict, but this is a time-sensitive job. You have to bring your A-game every day.
I loved working with UPS. I loved the drivers, I loved the customers, the wages weren't bad, and I loved the hours I got. It taught me more about myself and my own resilience than I could have learned at my previous job, and that knowledge will aid me greatly in searching for a new job as I am now more familiar with my limits than I ever could have been before.
Work/Life Balance: 4/5
-This is a seasonal position that may require part time or full time hours depending on the needs of the company. You could have days where you're on the truck for 10-11 hours (I had at least one 11 hour day).
-For a seasonal position, what they paid me was pretty good. Getting a 40-minute break on longer days, and being able to bring snacks along for the ride is great too. It's hard to ask for more in a seasonal job.
Job Security/Advancement: 1/5
-This is a seasonal job. There is no security; you will work only as needed by the company. No possibility of getting on part-time or otherwise--you have to reapply after the peak season.
-Everything is coordinated beautifully and the few times there was a mix up, it got straightened out very quickly. – less