US Airways Employee Reviews

Found 747 reviews matching the search
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great benefits
Operations manager Catering PHL (Former Employee) –  Philadelphia, PAAugust 21, 2017
If working the AM shift, consistently filling gaps in staffing, briefings to all teams. Communicated any issues with higher ups. Inspection of teams work, addressed any all employee concerns. Ensured adequate staffing for PM turnover. ordered all stock and equipment necessary for all shifts. Provided shift report, accident reports to higher ups. Counseling employees.
Pros
Great benefits, good pay
Cons
No breaks, stress level high.
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Productive Experience
Reservations Sales Agent (Former Employee) –  Utica, NYAugust 17, 2017
Enjoyed my experience working with the individuals as well as my employees. Coming to work everyday was different which made me enjoy the daily tasks even more.
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Good place to work
Marketing and Sales Reservation Agent (Former Employee) –  Winston-Salem, NCAugust 16, 2017
You need to have strong management skills and techniques to motivate staff and create positive, productive work environment. Overall good place to work.
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Love US Airways and American
REGIONAL PROJECT MANAGER- AIRPORT PROJECTS (Current Employee) –  Tempe, AZAugust 16, 2017
Such a great corporate culture!
The travel benefits are great!
If you work hard, they take note and give you more responsibility and a chance to grow and learn more to advance your career.
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Time
Ramp Agent/Baggage Handler (Former Employee) –  San Diego, CAAugust 14, 2017
Good job to learn about airbus skill commutation understand your skill. They allow people to pick up extra hours from other co-workers
The most enjoyable part was learning new experiences every day
Pros
lunch
Cons
heathcare
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poor management, poor working conditions, lack of professionalism
Sales and Reservation Agent (Former Employee) –  Tempe, AZAugust 14, 2017
chairs extremely uncomfortable, lack of leadership and communication with staff. no room for advancement. poor vacation rules and demanding of overtime.
Pros
free flights
Cons
treated like children, executives were absent in office
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fast paced
Customer Service Agent (Former Employee) –  Harrisburg, PAAugust 10, 2017
I loved working for US Airways. I was sad when I had to leave.
It is a great place to work if you like fast paced and challenges everyday. I love the culture that US Airways provided.
Pros
Free flight benefits, vacation, benefits.
Cons
Not enough hours for me
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Initiative,Teamwork skills, Time Managerment,Workplaced culture
ARICAM WEST AIRLINE - Mechanical Technician (Former Employee) –  Las Vegas, NVAugust 7, 2017
Initiative : Positive
Teamwork Skills: Positive
Time Managerment : Positive
Learned : Positive
Workplace culture: Positive
Is Goog placed to work and Learned
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Your contacts can take you places, not your hard work.
Technologies Lead (Current Employee) –  Dallas, TXAugust 2, 2017
All you need to know are the right contacts. Few leaders work with vendor companies to get anybody into any role, for reasons not known and even back them irrespective of their performance.

Work-lift balance is normally good, but depends on your managers. Few feel their direct reports are paid out of their pockets and have the "bossy" attitude. Jobs security is good, as long as you deliver, but don't expect any major pay hikes - irrespective of you being a super star or a side kick. All in all, there is lot of chatter about equality, diversity etc., but looks awesome on paper and that's where it's restricted to.
Pros
Free flights
Cons
Lots to list
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company
Flight Attendant (Former Employee) –  Phoenix, AZAugust 1, 2017
It was a great company to work for and people were awesome to work with there really not much to say other they r out of servicewhat else there I miss the company
Pros
more hours
Cons
less pay
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Lots of good people, friendly and helpful
Ramp Agent/Baggage Handler (Former Employee) –  Philadelphia, PAJuly 31, 2017
Loved working for the airline and the airline business. It was a job of responsibility and at times fast pace.
An employee is able to work thru out the airport in different levels and capacity. Ramp agent, Catering, Baggage, weather room, least and found. A BIG advantage for the employee. Like having multiple jobs under one umbrella.
Pros
Down time in between flights
Cons
Weather...rain, snow, extreme heat or cold the tarmac can be difficult to work.
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Great place
Associate Manager Product & Communications (Former Employee) –  Tempe, AZJuly 31, 2017
Great package, benefits, flight options which included family, and if not married with kids can include a friend or significant other. Company overall is a great spot, culture is fantastic, management was ok but tolerable.
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great
Flight Attendant (Former Employee) –  Charlotte, NCJuly 24, 2017
great travel. great lifestyle. no complaints at all. i would work for the company again, given the chance. i don't have much more to say but its asking me for at least 150 characters.
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great place to work
Senior Accounting Representative (Former Employee) –  Winston-Salem, NCJuly 21, 2017
loved my job and co workers. Management was wonderful also. We had great benefits and free travel was the best. I hated to loose this job due to 9/11.
Pros
travel, pay, benefits
Cons
lay offs
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average
Customer Service Representative (Former Employee) –  Phoenix, AZJuly 19, 2017
People who are flying are stressed. They get upset easily and they will reflect that on customer service employees. I don't recommend this job for anyone who takes angry customers personally.
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Awesome starter job with opportunity for growth
Customer Service Rep (Former Employee) –  Philadelphia, PAJuly 18, 2017
During my time working for this airline industry I have gained so much knowledge working with people from all around the world. It offers plenty of room for growth in the airline industry which I believe was the best part of working for US Airways.
Pros
Working with diverse cultures
Cons
None
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I loved working for the airlines!
Gate Agent (Former Employee) –  Pittsburgh, PAJuly 18, 2017
Every day was a new challenge , new people, new adventures. And traveling for a discount or even free was a major plus!! I welcome the chance to work in that environment again!
Pros
diversity
Cons
canceled flights made for unhappy customers
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Fun but grueling industry
Customer Service (Former Employee) –  Manchester, NHJuly 14, 2017
Loved the Arline industry. Every day was a different story. Some days were very challenging with irate passengers and bad weather and management not having your back Your work schedule changes constantly, there's nothing consistent unless you have several years seniority
Pros
Free flying is a great benefit
Cons
Ever changing employee schedules
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Cohesive group of colleagues. Relaxed atmosphere.
Shift Manager (Former Employee) –  Portland, ORJuly 12, 2017
As a manager for US Airways (prior to merging with American Airlines), it was refreshing working with a strong group of customer-oriented people who had a passion to for service. There were tense times, but the positive greatly outweighed the negative.

The biggest challenges in the airline industry are driven by competition and weather. Fortunately, US Airways was not suffering financially to the point where customer service was a bygone! People matter!
Pros
Travel/flight benefits, fair wage increases
Cons
Bad weather issues that resulted in angry customer!
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Loved being a Flight attendant
Flight Attendant (Former Employee) –  Phoenix, AZJuly 12, 2017
Absolutely the best job ever. Get out and experience some serious customer service challenges that will make you more open minded and keep your perspective in check. Think you are having a bad day? Ask someone why they are traveling and when they tell you it is for a cancer treatment or to go to a funeral, and you realize life is pretty good.
Pros
Constantly changing ~nothing is ever exactly the same as the previous flight!
Cons
working holidays
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Overall rating

4.0
Based on 760 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.8
Job Security/Advancement
3.5
Management
3.4
Culture
3.7