Account Processor (Former Employee) – Portland, OR – March 5, 2018
Management is key, the garnishment department in Portland, Oregon has a great manager who understands and communicates to her employees, but also is collaborative and an advocate for others. Very professional setting.
Payroll Specialist - Human Resources (Former Employee) – Robbinsdale, MN – February 26, 2018
I joined US Bank because they offer great compensation and benefits and thought it would be a place I could retire from. However, when I joined the department I worked in was going through a lot of change which made learning the position challenging. I had support from both management and colleagues, but in the end it wasn't a good fit.
challenging work environment due to changes in orginazation
Work Coordinator (Former Employee) – Columbus, OH – February 9, 2018
I have worked for the company for many years. They pay terrible and the time you have invested means nothing to them. New employees come in making more than long term employees. Even when promoted the wages are still low compared to competitors. Time spent here will eventually feel like time wasted.
Universal Banker (Current Employee) – Saint Louis, MO – January 20, 2018
New CEO, Andy Cecere is awesome. Not only focus on the needs of clients, but the well-being of employees. I’ve been employed with US Bank for a little over 6 months and I can honestly say, it’s a great fit with my needs and wants in a job.
Too unorganized, processes changed daily and sometimes wasn't communicated. Several times only 1-2 individuals were told about changes, the culture and work environment was cut throat and not like a team. Senior Management wasn't friendly or interacted much at all.
Too many changes in processes, cut throat teammates, no appreciation given. No holiday party.
Teller (Former Employee) – New Sharon, IA – January 4, 2018
However the company as whole is not, in my opinion, a good company to work for. It is basically just a typical financial institution, their goal is to make themselves money not help others with theirs.
Sales and Service Manager (Former Employee) – Appleton, WI – November 9, 2017
Was hired 13 years ago to be trained as a replacement for my boss (Branch Manager). Boss was immediately intimidated by my knowledge of bank systems and procedure that was greater than hers. Always kept me at arms length and never trained me to learn her position to advance. Bullied by her every single day.
Personal Banker/loan officer (Former Employee) – Minneapolis, MN – October 28, 2017
Limited support and high turnover makes working in a branch for US Bank very stressful. Customers are uncomfortable with the high level of fraud on accounts and having to wait on hold for a minimum of 45 minutes to get help. Staff is unable to meet many customer needs.
inconsistent breaks, very stressful work environment, no support
Sr. Mortgage Loan Originator (Former Employee) – Saint Joseph, MO – October 27, 2017
my job as senior mortgage loan originator was to take care of current US bank customers with their mortgage needs. I was also tasked with developing new relationships with realtors and builders for their customers. However, our processing and underwriting platform was very slow. Therefore, I could not get external business. My salary was minimal, so I had to rely on commission quite a bit, and that never happened, even thought the company said it would.
Personal Banker (Current Employee) – Warrensburg, MO – September 6, 2017
A typical day is all about sales. Other than that, nothing else really matters. If you don't mind the bickering about sales, sales, sales on top of it already not being a not so great paying job compared to compared to some other institutions, this is the place for you! If you're not stellar at sales, I would look elsewhere before applying here.
Lockbox Clerk (Current Employee) – Milwaukee, WI – August 31, 2017
I've actually had to pleasure of working with very positive hard working people. Which makes the job fun and make me want to go everyday. I am also able to use my data entry skills to best of my abilities.