With the company recently going public most of the sales department is in a lengthy transition. To show a solid bottom line to the investors the company revamped their sales model nationwide eliminating many positions. In my opinion they are going backwards by alleviating many of the customer service aspects of the current model that helped make them successful.
Sales Rep (Former Employee) – Fairburn, GA – August 10, 2016
I worked in Sales. Had to deal with the IT department on many occasions. HORRIBLE!!! The training was awful. One guy in particular was Alberto Uribe . awful and a complete disaster. Had no clue how to do his job. Atrocious documentation and record keeping for new personnel. Company itself is great. But IT department is horrible and needs to be overhauled.
SUPERVISOR (Current Employee) – Charlotte, NC – August 8, 2016
I love working for US Foods. The management team has helped develop my skills, and allowed me to grow in a healthy work environment. I thoroughly enjoy working with the team in my division. I highly recommend US Foods Charlotte as a place of employment.
Warehouse Manager (Former Employee) – Fort Worth, TX – August 6, 2016
I worked at US Foods
Great teamwork but you are still allowed to operate the Distribution Centre as you and your management team see it as necessary to meet and even exceed the customer expectation. You feel as part of an International Team and your suggestions are considered valuable.
As an organization, we lost quite a few businesses and thus as a new manager, I lost my position even though my Centre as doing very well.
Advice to Management
This a solid organization with strong support system. I feel that a site manager should be fully responsibly for their centre and should not be bail out if their account is lost to another company. Much more another manager should not lose their position because of other centres failure.
gh pSenior Sales and Marketing Representative (Former Employee) – Washington, DC – August 6, 2016
Poor Business Model from Corporate. Constant pressure to grow business and little regard for employees. No reimbursements for expenses and 100% commissions as compensation for long hours of work with little regard for balance of work and family life.
US Foods has been a great company to work for many years. I worked with some very talented and hard working peers. Recent cost reductions since company has gone public could impact the business negatively.
Great industry to work at with talented coworkers
Company is cutting too many jobs, quality of support structure will be effected.
Driver (Current Employee) – Allentown, PA – July 24, 2016
The pay is good but you work very hard unloading a truck and delivering product upstairs/ downstairs, on your feet most of the day!! Management is terrible anymore, never was like that.. Not a bad place it's just heading in a direction that is driven by corporate greed and don't listen to the people that actually do the job
Human Resources Manager (Current Employee) – USA – July 19, 2016
US Foods is a great company. Benefits and vacation are far and competitive. Managers are great at some divisions and not so great at other divisions. Really depends on honesty and integrity. Either you decide to do the right thing or you decide to do an unethical thing.
Good food when CHEFS cook. Great technology for Sales team.
sales reps exciting but they are not loyal to the reps
Sales Executive (Former Employee) – St. Louis, MO – July 18, 2016
While a great company been through many buyouts and still in the process of being bought to be sold again for profits for that reason it is not the stable company it once was. Your employment is in jeopardy with each new buyout.
Director of National/Multi Units Sales (Former Employee) – Garland, TX – July 13, 2016
I was employed by US Foods/US Foodservice for 16 years. I began as a District Sales Manager. Through their direction and development I was promoted twice. The company has gone through some incredible changes. New opportunities to grow and improve knowledge have been numerous. I would recommend US Foods Inc. as a desirable employment location.
Selector (Former Employee) – Montgomery, AL – July 13, 2016
All pay rates on the the incentive scale used to be obtainable. This was from 100 percent to 125 in 5 percent increments. One recent year our raise was shifted and distributed throughout the incentive scales which then ranged from 101 to 146 percent. Our initial argument was that these rates couldn't be reached in each department for the week so it was like we didn't get a raise. However, some very enduring workers, including myself were able to reach this numbers for a week's average.
Since then, goal time has been taken from the orders rendering the initial argument indeed, true. The highest selector in the freezer department can rarely maintain 120 percent for a full night; and that's if he works through lunch and breaks. We are at about 300 cases per hour minimum requirement. I think that if a person is working like this that it is actually around their maximum.
I really think that there should be a second opinion on what their engineers have decided with our goal time. This is the only warehouse where I see the freezer make less money than any other department!
To further this, management has this buddy system going on where some people get all of the benefits while others do most of the hard labor. This includes the hand full of people how have consistently low or perfect error rates while themselves and coworkers witness them make errors. (IF) any of these errors were to make it to their error report, they could easily talk to their friend (manager) and have them removed.
Dishonest job system (including error rate process)
Marketing (Former Employee) – Texas – July 8, 2016
I worked here for three years and enjoyed learning about food. The fast-paced environment was exciting. However the workloads are very heavy and require lots of extra hours of work at home each week, lots of travel and constant high-pressure situations. The company is going public and eliminating thousands of jobs, thus I became a casualty of this "reorganization." Money is really all that matters to US Foods. You are not important at this company and will likely be laid off when they decide to cut more expenses. Wouldn't recommend this place.
Exciting, decent pay
No job security, extremely heavy workload until you get laid off