Ubisoft Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Lack of advancement opportunities
Customer Support Representative (Former Employee) –  NCNovember 14, 2017
To start working at Ubisoft through their customer support, you have to start off as a temp employee. This can mean you work 4 months at a time on at least 3 different occasions before you ever get the opportunity to get full time employment. Some employees will work as temps for a year or two straight, at a time with no full time offer. While working as a temp employee, the benefits are bad (high health insurance costs, low pay, minimal gaming benefits, no company incentives/rewards like free gear or invitation to holiday parties which full time employees take advantage of) and you are treated very unfairly compared to the full time regular employees. The management is rude and doesn't know how to respectfully and professionally communicate with their employees. When asking for assistance with a case one manager will advise me to proceed in one way; a day later I will get a rude email from another manager telling me what I did was wrong. Ubisoft is not about the player or the employee, but only about itself. Don't ever work for this company!
Cons
Management
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast pace, fun brands
Senior Designer (Current Employee) –  San Francisco, CASeptember 9, 2017
Working for Ubisoft has been a fun experience so far. It’s a fast paced, no nonsense working environment, and the lines of responsibility are clearly drawn, which I appreciate. They have a tight team of project managers and a solid production team, which allows me to focus on creative. They also support a good work-life balance, which is a breath of fresh air.
Pros
Opportunity to work on exciting and high profile brands
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Below industry standard levels of pay
Player Support Specialist (Former Employee) –  Morrisville, NCJuly 10, 2017
Pros:
Great company culture; you'll work with some amazing people!
Fairly lax workday; you won't go home feeling exhausted
Solid toolsets; lots of things to help make the job easier

Cons:
Trash pay; less than half of what you can make elsewhere
No clear paths to advancement
Political environment
Was this review helpful?Yes 4NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
summary
Floor Manager (Former Employee) –  Morrisville, NCJune 7, 2017
Job was alright and worked out for the time I was employed. Typical call center, nothing huge like most people would expect. Some good people some bad people
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace
Support Representative (Former Employee) –  Morrisville, NCApril 30, 2017
The workplace was a lot of fun to work in, however they do expect their associates to work hard. I appreciate companies like Ubisoft who emphasize hard work, but also know that the best work environment is one in which workers can feel comfortable.
Pros
Great coworkers, awesome work environment, emphasize hard work
Cons
During crunch time they tend to hire just anyone they can find, not really paying attention to the strengths and weaknesses of the people they hire
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Awesome work environment
Customer Support (Former Employee) –  Morrisville, NCApril 24, 2017
I was customer support at Ubisoft for a couple of months for a temporary position. The management and other employees are extremely relaxed and great to work with.
Pros
Relaxed environment.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great environment
Front Desk Receptionist (Former Employee) –  San Francisco, CAApril 21, 2017
My job duties were pretty simple. It never got too overwhelming and if it did I took the right steps to handle it. Most enjoyable part was I was able to get my work done everytime.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Law wages / Easy work
Technical Support (Current Employee) –  Morrisville, NCMarch 30, 2017
Not what you would expect from a multibillion dollar company. The company has little room for growth especially in a foreign language position which is what I am doing.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
N/a
Tier 1 Support Representative (Current Employee) –  Morrisville, NCMarch 19, 2017
The hardest part of working for Ubisoft is not knowing if your job is stable. It is an amazing place to work, but many people are hired on only for a short time.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to be
Tester (Former Employee) –  Cary, NCMarch 14, 2017
The company was great. The outside of the building was nice. The first floor was mainly for the conference rooms, but also had chairs and couches for people to sit. There were elevators to take you to the second floor, where the offices were. There is a restaurant next to the building where we could walk too, and buy lunch.
Overall, a great experience.
Was this review helpful?Yes 1No 4Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
nice but not perfect
QA Tester (Former Employee) –  ChendguJanuary 9, 2017
Good teams but bad communication, this was my worst experience in game industry. It was a good place to gain experience but not good to stay long as your whole career.
Was this review helpful?YesNo 2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Disappointed on how to they trained you
Costumer Service Representative (Former Employee) –  North CarolinaDecember 9, 2016
Bad training they give you. Not the exact tool you need. Trainer don't show support. Be careful about gossip. Doesn't help you on developing your skills.
Pros
Only coffee is free everything else is paying
Was this review helpful?Yes 5No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Dynamic working environment
Lead (Current Employee) –  Raleigh, NCFebruary 8, 2016
Great environment that inspires creativity and appreciates innovative employees.

Great co-workers, lots of interesting people

Interested in developing useful skills in existing employees
Pros
Great work-life balance
Cons
Poor career advancement options
Was this review helpful?Yes 11No 2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun, creative
Manager, Creative Project Management (Former Employee) –  San Francisco, CADecember 13, 2015
Great culture, creative, driven teams. Visionary ideas, fast-paced. Fun location in SF. High expectations to perform above and beyond.
Was this review helpful?Yes 1No 4Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
College job
Notetracker (Former Employee) –  San Francisco, CASeptember 15, 2015
Worked with a few friends, learned to open and close a store by myself, got a lot of grease burns, wouldn't trade them for the world
Was this review helpful?Yes 1No 3Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Chaotic, fun, disorganized place to work
Associate CRM Manager (Current Employee) –  San Francisco, CAJuly 13, 2015
Ubisoft has been an interesting place to work. I've been here 3 years on the Marketing team.

The people are really awesome and take a lot of pride in their work. It's also structurally very disorganized, extremely political, and so much time is wasted internally debating because not only is it chaotic in SF, you have an entire organization in Europe you have to align every decision with.

You'll learn a lot about the games industry and I've seen people thrive here just as well as those without any gaming experience.

Good place to grow and move on. The leadership is very poor on people and soft skills but to their credit they are trying to get better at this.
Pros
good people who take pride in their work, job security is nice, benefits are good, HR really is trying to consistently better the work atmosphere, exciting products and marketing campaigns
Cons
way too reliant on abundance of meetings, management is slow and too top heavy, disorganized structure, extremely political
Was this review helpful?Yes 12No 2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great work-life balance
Marketing Manager (Current Employee) –  San Francisco, CAMarch 28, 2015
Fantastic work-life balance. The culture is very much like a family, both the pros and the cons. Lots to learn depending on the department you work in, everyone is eager to stay innovative!
Pros
Free bananas every day, free beverages
Cons
Very political
Was this review helpful?Yes 4No 4Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company to start your first job
Project Manager (Former Employee) –  C32October 30, 2014
Set up a high standard for a new employee which would help him quickly fit the overall job requirements.
Fast-paced working environment.Tight working schedule. Need to work over when deadline is approaching.
Employees are generally young.
Was this review helpful?Yes 10No 3Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great learning experience
Web Producer (Former Employee) –  San Francisco, CAApril 2, 2014
I was lucky enough to work on innovative and challenging campaigns ranging from a virtual world for kids, Flash games, Facebook campaigns and YouTube influencers videos.
Pros
Innovation, Videogame industry
Was this review helpful?Yes 12No 6Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Pretty cool experience
Environment Artist (Former Employee) –  SofiaMarch 19, 2013
A really professional company with very ambitous projects.
They give me the opportunity to work on one of the most popular IP on the market and i gained a lot of experience from it.

Yeah the work is tought but it's worth it.
Pros
free cake at the end of the month
Cons
bulgarian salary
Was this review helpful?Yes 11No 11Report
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Ubisoft. Our community is ready to answer.

Ask a Question

Overall rating

4.0
Based on 133 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
4.0
Compensation/Benefits
3.3
Job Security/Advancement
3.4
Management
3.5
Culture
4.1