Lack of advancement opportunities
Customer Support Representative (Former Employee) – NC – November 14, 2017
To start working at Ubisoft through their customer support, you have to start off as a temp employee. This can mean you work 4 months at a time on at least 3 different occasions before you ever get the opportunity to get full time employment. Some employees will work as temps for a year or two straight, at a time with no full time offer. While working as a temp employee, the benefits are bad (high health insurance costs, low pay, minimal gaming benefits, no company incentives/rewards like free gear or invitation to holiday parties which full time employees take advantage of) and you are treated very unfairly compared to the full time regular employees. The management is rude and doesn't know how to respectfully and professionally communicate with their employees. When asking for assistance with a case one manager will advise me to proceed in one way; a day later I will get a rude email from another manager telling me what I did was wrong. Ubisoft is not about the player or the employee, but only about itself. Don't ever work for this company!