Roaming support for all the types of providers at Ronald Regan UCLA has exposed me to the reason why this hospital is one of the top in the nation. Caring for the patient and families is what drives every employee and one can feel the sense of security just by passing the halls and units.
As a Super User, I help care providers feel the same sense of security that they will be able to continue focus on their patients even during the momentous event of CareConnect Go-Live.
Management here has been nothing but organized in their correspondence with the Super Users. I feel like I can contact each person, no matter where they stand in the hierarchy, simply by email or phone call and I would face no problems.
The hardest part of the job: Traveling because I am about an hour away. The drive is definitely worth it, however, simply because Ronald Regan is a beautiful facility.
Most enjoyable part of the job: Interacting with the employees I've met. Everyone has been helpful and friendly.