Community Support Specialist Supervisor (Current Employee) – Chicago, IL – January 4, 2015
UCAN is a great place if you want to help with youth with many different backgrounds and ethnicity. The hardest part of the job is trying to get through the youth today without damaging them more than they might be. What I've learned from being a manager is that I must address each individual youth with their own set of issues without judgement. Try to understand that each had come into the system with a history that is not all good.
When you reached a youth and they are grateful.
Dealing with the politic when it comes to helping them best you can.
Residential Treatment Specialist (Current Employee) – Chicago, IL – April 5, 2016
I enjoy the clients and working/teaching them. I also enjoy my coworkers and how we support one another. Management is a totally different story. I am not one to bash a well to do company when they work to better the lives of the clients while valuing their employees, but when either are not the priority it doesn't sit with me well. There are some strong supportive management team members, then there are some who focus on breaking down its staff rather than build them up. I do not feel supported here.
Supervisor (Current Employee) – Chicago, IL – November 29, 2012
I learned a lot and felt as though I had an important role in this large organization. In my role I had consistent access to upper management and felt as though with any issues that arose the open door policy was always in affect.
diversity and other agency initiatives, always willing to improve
staff moral, salary, several years without receiving raises, quantity of services seemed to over shadow the benefits of quality services
Residential Treatment Specialist II (Former Employee) – Chicago, IL – July 16, 2013
This place is awful. Nothing good to say about it. The employees are all terrible, mean, racist people, and openly so in front of the kids, they are mean to the kids, the kids rarely see their therapist even though they are in the building. It is essentially the worst babysitting job in the world. Talking to management does absolutely nothing because they are all incompetent and ignorant. I met one coworker that I genuinely liked, we both quit, that's all the good that came from this job. You are overworked because they are so understaffed because the turnover rate is so high, it is one of the most miserable jobs I've ever had. I wish I could have taken all those kids out of there with me.
Residential Treatment Specialist (Current Employee) – Chicago, IL – February 21, 2016
UCAN is a great company, this institution provides a safe and respectful environment to children and their families. The staff members are very well trained and built to handle any issues that occur, due to the training provided by UCAN.
Crisis Intervention Specialist (Former Employee) – Chicago, IL – August 2, 2012
A typical work day included getting the children ready for school for the day, lunch and getting them to relax after lunch and back in the mode of learning. I learned that it is hard being a teacher and getting children to listen. Co-workers and management were great. There was plenty of teamwork. THe hardest part was working with emotionally and physcially challenged kids. The most enjoyable part was helping kids.
being able to guide children in a different direction.
some children would not listen to what you had to say.
Community Support Specialist (Current Employee) – Riverdale, IL – September 25, 2012
Working with residents in TLP Program to provide direct individual, and group services assisting adolescent teens, teen parents with their children, in developing the independent living skills necessary to reach their goals and providing client supervision both on and off site. Provide life skill training, assists clients with homework, complete case notes, and daily paperwork.