Pre-Litigation Agent, Ulster - September 9, 2013
Telephony based agent dealing with customers in distressed mortgages and helping assist them to work out a repayment plan. Process of which is completed through the completion of a Standard Financial Statement.
Worked in a high pressure environment to process distressed mortgages to repayment plans or moving them through the legal process accordingly with the outlined time frame.
Attending regulatory Banking course’s within the bank to fall in line with the changing environment in the mortgage arrears process
I thoroughly enjoyed my role as a Pre Litigation agent and worked beside great colleague's, who I enjoyed getting to know. I am currently looking for an opportunity to further my career within the Banking sector.