Pros: discounts, make-up customer interaction
Cons: management, half to beg for breaks and some time get grief for it!
i worked for Ulta as a prestige MAnager for 10 months, loved my job, servicing guests, got great feedback via online survey.
However, the young gen manager I felt was threatened
by my knowledge and 15 years of experience 10 in man agent. She wanted no feedback on how to get moral up and treating guests as customers, she became very defensive. She came to me with an unethical accusation a new people manager had with a associate. When questioned about it and it's unprofessional she quickly blamed the associate instead of manager. She apologized when she realized her actions were unfactual and blamed the innocent employee. I spoke w employee she called hotline and complained no response. I then said that this was a defamation of character and I'd like to set and discuss this. She became frantic and said I should have got al facts I'm sorry. I still wanted to talk to upper dm etc. the next day she said we including DM will sit and discuss, but I must not talk to anyone till she got back from mini vacation, after that and my few days up I was sitting with her and loss prevention. Basically she did everything in her power even using product I bought gave they did not mark and I brought in and immediately gave to management, she let it sit for months while I asked can u please confirm so I can take. It was a total set up because of her unethical inexperienced practices. She is always late verified by employees and management yet wrote others up for it. She did not have to clock in. I asked for a transfer prior to her due to accusations as well as dm everything was fine and then she retaliated. I would absolutely not reccomend the Plainfield location.....