Regional Manager is very mean and thrives on belittling others
retail (Former Employee) – sterling VA – February 1, 2013
This is a good place to learn about beauty products. The discounts are good. Flex scheduling is a plus. The regional manager loves to make people cry, she is so belittling and is not at all friendly or likeable, she called employees liers, stood in the way of stylist transfers, The staff changes so much due to her ill behavior.
I was responsible for receiving freight and sorting items and stocking shelves. We had a great team of people working together to obtain our goals.I especially enjoyed setting up new displays and planograms for new,discontinued and promotional items.I liked the management team and was flexible if they needed me to work on short notice. I also was asked to work to set up for a brand new store.
lack of hours available to me after 3 1/2yrs of employment
Skin and Hair Specialist (Former Employee) – Fort Wayne, IN – February 23, 2016
I started by being an administrative assistant to the engineering department and later learned to be a drafting engineer. I was trained by the best, we was a great company. I worked there for 6 years, and it was in a time of my life when I needed benefits for my children and a great job.
I can say at all my jobs, I have always worked with great people, different nationalities and I could get along with anybody.
As the years passed there and my children graduated, I decided to go back into the hair business and that's when I started at ULTA.
Great benefits, no Saturdays and great vacation time.
BEAUTY ADVISOR (Former Employee) – California – February 22, 2016
i worked at ulta for almost a month and decided to quit. i wasn't being scheduled hours at the most that i had gotten were 4 hrs in a week which was ridiculous. In the schedule i noticed that their was more preference towards other employees so they would get all the payroll which wasn't fair. I didn't give a two week notice i didn't think the company deserved it after i wasn't cared about to not get hours. I was literally off for about 3 weeks.
A typical day is stocking benefit cosmetics, clean work area. Review appointments for the day or supply orders. Keep up with upcoming events. Review sale and service numbers. Consult with guest regarding brow mapping and perform wax. I mostly enjoy educating each guest that sits in my chair regarding eye brows or any other service or cosmetics they are interested in,
LEAD CASHIER (Former Employee) – Huntsville, AL – May 21, 2016
This was the best job i've had, I loved the staff, I loved the store guest, I loved the job culture the company created, all of it made for a great work place. Unfortunately I was offered a different job, somewhere else with better pay. But if i could get paid more to work for Ulta I would have never left
Customer Service (Former Employee) – Madison, WI – May 16, 2016
I love to put out shipments because I love seeing new and old products. Love to know more about make up and hair products and skin care. I love to help customer find what they like to use daily for their make up, hair, and skin.
Get to sample make up, hair products, and skin care
Beauty Advisor (Former Employee) – Yorkville, IL – March 5, 2016
Very good coworkers, extremely good managers who cared about you personally and would talk to you. Fun environment, with fun and nice clients. Very well set up system and up to date technology. Only thing I would wish is that they would train all associates no matter what position on the makeup, since customers assume everyone knows. All in all I had a very nice time working here.
SALES ASSOCIATE (Former Employee) – Cerritos, CA – February 18, 2016
Going into work was always a positive experience, the good attitudes of the management team made it easy to help them. I learned a lot of about the cosmetic industry, going in, I was pretty much blind. The most enjoyable part of the job was meeting all of the people that would come in, some of the customers that would return my kindness, could always brighten my day. The hardest part of the job was keeping it clean. Due to all of the breakable merchandise, many items were accidentally broken. I found myself cleaning a lot of perfume bottles and nail polish bottles. The loss prevention system at Ulta is a bit inadequate.
Friendly environment, flexible hours, great training program.
Prestige Beauty Consultant (Former Employee) – Jackson, MI – June 14, 2016
ULTA is a great place to work. It's really fun if you're into cosmetics. You will need to be knowledgeable about cosmetics of course. You'll also learn so much more while working here. I wouldn't mind working here temporarily.
General Manager (Former Employee) – New Jersey – April 20, 2016
I worked for Ulta for about a year. They pay poorly and treat you even worse. The upper management has no sense of accountability and will completely throw their GMs under the bus is they need to protect themselves. They (at least in my former district) dislike people of color and will push you out if you call HR, as they did with one of my associates. They give zero training and tell you to search ULTAnet and good like finding the correct wording for what you are looking for. Don't ask your DM for assistance or support either, because 98% of the time she had no idea. Be prepared to work around 60 hours a week (and get paid for 40). If you leave early after working a 14 hour shift the day before, be prepared to be written up. Working for Ulta was probably the worst mistake I've made in my career.
I loved my in store team
Upper Managment is careless and rude, no sense of respect for in store teams, zero training
Associate Manager/Operations Manager (Current Employee) – Oceanside, CA – February 15, 2016
Ulta is very good about recognizing hard work and being thankful of what every employee brings to the table to work as a team to better the store. Management is very flexible, in order for you to have a successful business you need to acknowledge and take notice to employees personal lives so they don't affect their working environment. Ulta portrays a professional family/team environment.
Hair Stylist (Former Employee) – Alameda, CA – February 16, 2016
A typical day at work consisted of cleaning, organizing, meeting daily goals and providing an excellent service to my clients. I learned redken color techniques and the color and product line. The management was not very communicative. The hardest part of the job was when we were to busy and had to turn clients down. The best part of the job was the amount of different services i got to perform.
Beauty Advisor (Current Employee) – Buford, GA – February 26, 2016
This is an amazing company with amazing people and I am so blessed to have the opportunity to learn and grow with this company. Management is always extremely supportive, I have learned how to work as a team and on my own, I get to meet hundreds of new people a week and its just overall an amazing experience!
I love working here. The benefits (discount and 401-K) are great and the management is wonderful. The only downfall is that there are not enough hours given weekly to give the staff enough hours each week.
I would never know weather they would consecutively schedule me two weeks in a row or not because they hired so many people. Having to compete with so many other girls to get hours wasn't fair. They definitely pick favorites when scheduling.
The hours are very flexible and the staff is very friendly; customer service is top priority and it is a very fun and rewarding job in that aspect. There are minimal benefits because the company will not hire FT other than management and even the managers do not receive FT hours. As is with any bureaucratic corporation, management cannot function properly without going up the chain of command, and that chain does not seem to link very well. If you're looking for a fun summer/winter break job or just a PT job for a little extra cash, ULTA is the way to go. If you're searching for a sustainable income and benefits, ULTA is not for you.
Happy Place to work, low-stress, flexible hours, friendly employees
Beauty Advisor (Current Employee) – Pomona, CA – May 19, 2016
I've worked for Ulta for a little over a year and in two different stores. In both stores, the managers have been engaging and helped to drive employees' motivation by creating different types of competitions or recognitions for completing different amounts of sales goals or driving up the stores loyalty through issuing loyalty cards. The discount you recieve on makeup is amazing, but winning 'gratis,' also greatly improves worker's motivation for helping in completing store goals. Another great thing about Ulta is they give employees all of their breaks, without causing any issues! Other places I've worked in the past you might go all 8 hours without a single break- not even taking a lunch period if it was too busy. Ulta has definitely taught me a lot about sales, in addition to giving guests great customer service.
Makeup 'gratis' and discount; friendly co-workers; engaging managers; great training process.