Key Holder and Jewelry Sales
I Sales associate and Key holder (Former Employee) – Folsom, CA – October 31, 2014
I would either open or close 5 times a week, do the bank deposits, set up cases, clean glass, set registers and recount the money, count the jewelry in the cases to ensure proper amount and correct pieces in each case. ( The opposite at closing and we would set the alarm) I would open the doors with my co-worker and greet customers as they came in. I would listen to their needs and wants and try to find them their perfect piece of candy. Or if a person in need a repair i would take that in as well and tell them when to expect it.
I learned a lot of customer service and listening skills. I learned how to go above and beyond what is required to make a customer a repeat customer because, it ONLY takes one time and they will never come back.
I enjoyed my co-workers very much we still keep in-touch to this day. We worked together well and depended on each other in the store for various help .
The hardest part of the job was trying to surpass my personal sales goals for the month because, I always wanted more. The second hardest part was not being able to help the one customer who no matter what you did or how you tried to make them happy, you just couldn't. That always gave me the feeling of failure.
The most enjoyable part of my job was watching those loving couples coming in to try on her engagement ring for the first time after it was fitted or a man looking for that 30th Anniversary gift for his wife and being so excited when we did. Just the happiness moments .
Lots of responsibility and lots of fun
The slow times between sales