I knew from the very beginning what was happening . I decided to stay hoping that I can change things through my hard work and talent.
Assistant Manager, Manager. Certified Gemologist. (Former Employee), Washington DC – February 25, 2013
Pros: working directly with guests on offering deals on jewelry.
Cons: everything else! being persuaded not to have a voice, not to tell or see the truth.
Expensive health care in order to fully pay for the executives, nepotism, favoritism, retaliation, discrimination, to name just a few. Terminated for allegedly not following made up 'company regulations'.
Company sold a lot of merchandise that I felt was not great quality
Assistant Manager (Former Employee), Paramus, New Jersey – May 20, 2014
Pros: happy customers:)
Cons: loss prevention - teaching the staff how important being smart is
Daily I would have the team count the merchandise in the cases and make sure nothing was missing. Put out new merchandise. Help markdown merchandise Design the windows Make the schedules for the employees, set up breaks and teach about safety and loss prevention
Loss Prevention was the toughest to make sure the team understood how important being smart – more... is!
Enjoyable to see a couple get engaged right in front of me. – less
Store Manager (Former Employee), Castle Rock, CO – February 13, 2014
We had a very fun and inviting store. We knew what had to be done to succeed and we all worked well as a team. I had complete control of the store without too many bindings. They wanted us to treat the store as if it were our own. The hardest thing about working there was finding employees that would drive down there for the pay they would pay their – more... associates. Really regret leaving them the 1st time I did. – less
I work here to create realtionships with happy couples and build relationships.
Sales Associate (Current Employee), Tempe, AZ – October 17, 2013
Pros: definite paycheck
Cons: very far away from my house .
I typically go to work and start to set up the store at 9 am. We open at 10 am and start immediately with the individual piece count. We have to do inventory every morning and clean up the glass from the night before. After all is complete then I get started on the merchandise recall. I have learned to be patient and trusting, I have learned to respect – more... the manager and the staff I work with on a daily basis, My co-workers are very moody so I have also learned to tune out negative and stay positive no matter what the situation is. The hardest part of my job Is driving people into the sale, I am not a pushy person so I must enforce a sale with no force, I've become very good at that. The most enjoyable part of this job is the diamonds! – less
Jewelry Consultant/ 3rd key (Current Employee), Lancaster, PA – October 5, 2013
Pros: great discounts and good benefits
A typical day at work includes cleaning up after the manager . getting yelled at or disrespected. I have learned to keep my mouth shut and just do my work as i'm told even though it may be being done the wrong way. Management is extremely poor ... She should be retired due to the fact shes running it into the ground and blaming others for her short – more... comings. I enjoy my co-workers to a point there is a lot of laziness by the associates but other then that i enjoy them. The hardest part of the job is not getting frustrated. the most enjoyable part of the job is the customers and being able to learn about diamonds and gemstones. And to see all the different styles designers have to offer ...it's truly amazing. – less
Defective Returns CoOrdinator (Former Employee), Chicago, IL – September 8, 2013
Pros: just a great place to work. it was like a family.
Cons: they sold the company
Ultra was a great company to work for. Very friendly treated well. Great co-workers. Really enjoyed my 11years with them. Closed, because another company bought them and moved to Akron Ohio. Miss going to work for them.
Manager (Current Employee), Clinton, CT – August 15, 2013
Every day is different, you meet new people every day and share their excitement about their jewelry purchase. I love the training and coaching to watch the development of my associates to further their careers. Could be very fast paced and multi-tasking is a must.
Sales Associate (Former Employee), Hazelwood, MO – August 11, 2013
Pros: none unless you like being in hell
Cons: no advancement, low pay, have to fight to get your comissions, bouncing paychecks, the company will not listen to you, etc.
i was there over a year. in that time i had 7 managers. the sxith one is still currently in jail. there is no advancement there what so ever unless your friends of the current manager or sleep with them. there is no air conditioning so you feel like your in the deepest pit of hell. no heat in the winter so you will freeze. the location is going down – more... hill rapidly. the mall manager is the guy who managed jamestown mall so that gives you a clue of how the mall is. I was harrassed by manager 5 and 6 and reported and had texts to back them up and the company said let's focus more on sales right now. the district manager is a huge joke. this is just a small sample of the nightmare of a "job" this is. – less
Sales Associate (Former Employee), Chicago Ridge, IL – July 15, 2013
Pros: sometime home office would buy us lunch.
Cons: dental insurance was not good.
A typical day at Ultra Diamond was opening the store on time. Address every customer that comes in the store and convince them that our diamonds is what they need. There was nothing hard about the job because I enjoyed it. To close a sale sometime I would turn over the sale to the coworker in attempt to close the sale. At that time the sale would be – more... split and applied to our monthly goal. – less
Its alway great when customers are so giving and it doesn't matter if they spend big or spend little its the thought that counts
Manager (Former Employee), Littleton, CO – June 24, 2013
Pros: working for the company, working with your peers, raises, at times free meals
Cons: health care could of been better., more merchandise
I loved working in the Jewelry business but any more at the time after being in retail jewelry for many years jewelry was not a something anyone really needs and sales were not so great anymore, I wanted to do something more important in my life to help people in fields where they needed someont to be honest live is hard as it is and if we can't help – more... each other it is sad. So I got into the fields of Home and the knowledge I could give there/
I loved the looks on peoples faces when they were going to get married and Holidays people in LOVE or the things they could buy I was one of the people that didn't like to take advantage of customers So I had my own clientel and they always came back to see me this made me one of the Top Sales person in my district HELP I gave with a smile.
Don't take advantage of customers
Help your co workers no matter what we can learn from each other
The hardest part of the job is having to take a return cause the girl told the guy she didn't want to marry him and told him to return the ring
Seeing the customer come back and picking out the wedding band after the cust mate to be said yes and for the day to be a day where we made all of our quotas – less