Umass Memorial is good place to work,with good benefits, and advance opportunities,it's the largest employer in the area and I had a very good experience working there .
A typical day of work is a mix of pre- scheduled office tasks and the unexpected demands of a major medical institution.
I learned to multitask, to work very organized ,and to work in teams and meet deadlines.
Management promoted a good working environment .
The multi ethnic work force of Umass Memorial is composed of great people with good attitude
The hardest part of my job, was not be able to provide all the solutions to some of the problems that the patients brought to my customer service desk, due to lack of insurance.
No doubt the best part of the job was to be able to help patients to find solutions and answers to their billing and insurances inquires.