UMPQUA BANK Employer Reviews

Innovative company to work for although the technology is way behind it's time and extremely unreliable.

I started with Umpqua as a part time roving teller. After five months I was promoted to a full time level one universal associate. This position included teller work, new account processing and sales. Consumer/business loan sales and processing was another important component of this position. After two years I was promoted to a level two universal – more... associate which gave me expanded authorities and included training new employees. – less

I have been in banking for 22 years and this is by far, the worst bank I have ever worked for. Tough economy and tough to get jobs, yes, but there wages are no where close to the work you do. Store managers are basically ops officers and Universal Assiciates are tellers and open new accts. Dont be misled by the job description.
The culture of the bank – more... is a wonderful idea, but doesn't exist in much of California, especially the Hwy 50 corridor. I had heard its much better in Oregon and Washington where the company started.
The communication of local management is horrible. The Store Managers dont even have one on ones with their employees.
When I was hired I was told that the computer systems were fairly difficult...... It takes almost 10 minutes just to boot up and then the systems go up and down all day, and once we were down for four days in a row. A total joke and I can't believe I think operate with computers that old.
There is very little to no room for growth as the bank continues to keep people that do not produce or Little to no management skills. And if my review doesn't tell you enough I can tell you that three people left voluntarily and one involuntarily in the last two weeks from two branches and the highway 50 corridor. Enough said. Worlds worst bank. – less

The IT organization, called "Technology Advancement Group", is a growing and fast-paced organization primarily located out of the Portland metro area (Hillsboro and Gresham). The bank has increased spending in IT significantly in recent years, and processes are maturing. There is a lot of room for career growth for people who are motivated and able – more... to handle some ambiguity and organize/synthesize the world around them. – less

My only negative thing to say is that they terminated the position I held as a "Rover" without any warning. Management met and decided they only needed a certain number and those of us without seniority were let go with no notice.

As a Training Officer for the bank some of the job duties consisted of training and development of all associates throughout the banks footprint. Travel to WA, OR, CA and NV to facilitate classes. Worked on projects and creation of class content as well as researching and implementing new policies and procedures. Sustained the banks unique culture daily.

Umpqua Bank was a great place to work. They made it fun to work there. A typical day at work was getting to know customers, doing customer transactions, and opening accounts. Management was absolutely amazing! My co-workers where great to work with. The hardest part of the job was when a customer would pass away. The most enjoyable part of the job was – more... volunteering in the community, being able to laugh, and doing motivational moments. – less

It was great to work in my own town seeing all the familiar
faces giving real customer service. My boss and co-workers
were a wonderful team working together always. I enjoyed the
variety. Not monotonous in anyway!

There is a disconnect between their image and the reality. The senior and executive team (for the most part) are extraordinarily dysfunctional. There is much actual yelling behind closed doors (especially from the CEO), which has a definite trickle-down effect. If you can drink the Kool Aid and not ask any questions, you'll be fine here.

I enjoyed what I did but management wasnt the best. I processed Homeowners payments and did research when they did not get posted.

Completed such transactions as deposits, withdrawals, and certificates of deposit, accurately crediting and debiting customer accounts.
Executed several small projects, including a marketing initiative known as “Summer Swarm” to expand client base.

I have worked in Accounts Payable for two years and it is wonderful to work there.

a place to work and stay informed of all the new loan guidelines