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3 reviews

UNC Physicians Network Employer Reviews

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okay place to work for, some clinics inexperienced management
Certified Medical Assistant (Former Employee), Chapel Hill, NCApril 3, 2014
Pros: good benefits, unc affiliated
Cons: management, some inexperienced staff
Inexperienced management, some clinics unorganized, high staff turn over rate. Favoritism.
Job Work/Life Balance
Compensation/Benefits
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Management
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No Job Security
Administrative Assistant (Former Employee), Carolina Advanced HealthNovember 10, 2012
Pros: friendly staff who care about the patients.
Cons: the office manager is hands off and only delivers bad news and no guidance.
I was hired to be an admin assistant at Carolina Advanced Health. I received training on the software but my office manager saw no reason to send an inexperienced person to ACE customer service training. I was given two weeks to work the appointment schedule. I made over 150 appointments and was fired for making 3 mistakes. Two of the mistakes were – more... do to my lack of knowledge of office protocol. The third mistake was my error. I entered an appointment that left the system when I hit the wrong key. I called the patient and explained my error as well as explaining it to the physician's assistant and all was forgiven. But my office manager terminated me anyway. I am the second person in six weeks to be terminated from this same position for making scheduling errors. – less