Nurse (Former Employee), Boylan Healthcare – May 23, 2014
Pros: an occassional free lunch
Cons: management and inexperienced, improperly trained staff.
This medical office is absolutely horrible and management is the WORSE. You're treated worse than a child and teamwork is discouraged. Management will literally chase you away if you're "caught" talking to your co-workers too long. Morale in this place is awful and staff members are pitted against one another. If you are liked, you're loved and if you're – more... not you will definitely know it. – less
Administrative Assistant (Former Employee), Carolina Advanced Health – November 10, 2012
Pros: friendly staff who care about the patients.
Cons: the office manager is hands off and only delivers bad news and no guidance.
I was hired to be an admin assistant at Carolina Advanced Health. I received training on the software but my office manager saw no reason to send an inexperienced person to ACE customer service training. I was given two weeks to work the appointment schedule. I made over 150 appointments and was fired for making 3 mistakes. Two of the mistakes were – more... do to my lack of knowledge of office protocol. The third mistake was my error. I entered an appointment that left the system when I hit the wrong key. I called the patient and explained my error as well as explaining it to the physician's assistant and all was forgiven. But my office manager terminated me anyway. I am the second person in six weeks to be terminated from this same position for making scheduling errors. – less