Pros: many opportunities to grow as an individual
Cons: not a team-oriented environment, a lot of burn out.
A typical day at work included communicating with volunteers via email, telephone, and in person. Duties included scheduling new volunteer orientations, creating new processes to ensure an easier sign up process, managing hundreds of weekly volunteers (scheduling, processing with background checks, ensuring security protocol was met). Entering and evaluating the previous day's volunteer hours and experiences. Ensuring the volunteer needs of the mission were properly met, and creating a safe environment for both clients and volunteers of the mission.
I learned how to become the bridge between two different cultures (on Skid Row and off Skid Row), as well as how to effectively communicate with departments and volunteers to meet a goal (event, volunteer opportunities, etc.).
The hardest part of the job is that it required me to work every weekend, which took away from time with my husband.
The most enjoyable part of the job was having an office that was on the ground floor on Skid Row, so I got to have a lot of interaction with the clients of the mission and help in ways that were not part of my job description.