Great Learning Experience
Children's Intensive Case Manager (Former Employee) – New York, NY – February 18, 2013
Union Settlement Association, INC
ICM worker-6/2004 to 6/2006
I linked mentally disabled patients to a broad range of services. Ensured proper documentation was completed, made timely assessments, case management planning and daily progress notes were provided. I advocated for additional resources and access to resources, as necessary, for each individual patient. I determined the need for auxiliary services, financial services, legal, housing, and education for the patients I served. I identified problems that prevented clients from accessing or attending needed services and developed strategies for solving these problems .
I had a wonderful supervisor and great coleagues who looked out for one another.The most enjoyable part of the job was taking training and education with professionals and institutions that work with families in crisis. The hardest part of the job was transferring my caseload since I accepted a a higher position.
added many different changes in documents case files