UNIQUE HOME SOLUTIONS Employee Reviews

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The ship is going down
Sales Representative (Former Employee) –  Indianapolis, INNovember 9, 2017
Terrible place to work. Management and training are upside down. Seriously, they have no clue. The home improvement industry has passed them by. Don't waste your time with this company. You'll work way too many hours and not be compensated anywhere close to what that time is worth. It was sad to witness such a terrible environment.
Pros
None
Cons
Low pay compared to hours worked, poor management
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It's going downhill
I cannot identify myself for personal reasons (Current Employee) –  IndianaNovember 8, 2017
Management style has changed in recent years. Poor decision making from the top down. Work environment is stressful and not for everybody. Pay is definitely fair, but the job is stressful.
Pros
Employee Stock Ownership Plan
Cons
Health insurance available but it's very expensive
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The home improvement industry has changed alot in the last few years and Unique is struggling to catch up
SALES REPRESENTATICE (Current Employee) –  Indianapolis, INOctober 4, 2017
For a sales rep you have a meeting every morning working six days a week. You drive in your own vehicle 90 miles outside Indianapolis. You usually have two appointments per day and they range from 10 mins rescheduling to 5 hour deal closing. Suffice it to say if you don't sell you don't have a job. The appointments you run are chosen for you but there are opportunities to drum up your own business.
Hardest part of job is the hours. Best part is the potential to make a good income.
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fun
Event Marketing (Former Employee) –  Hinckley, OHOctober 2, 2017
fun but overwhelming. Too much pressure to perform and not enough organization. The inter-department communication could have been improved. This led to a lot of frustration among employees and people quitting.
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loveable
Sales Associate (Former Employee) –  Fort Worth, TXSeptember 10, 2017
The feeling of joy obtained by a person through other means (aside from other ... like events and the like are focused on giving them a “joyful experience.
Pros
very helpful
Cons
work at your own pace
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Unrealistic expectations and get rich quick scemes
Canvasser (Former Employee) –  Gahanna, OHJuly 15, 2017
The typical day includes going door to door pitching home improvement products while trying to act like a helpful adviser. You typically get told no by the home owners who will make any excuse up to get you out of their faces and off of there properties.If you dont meet uniques ridiculous sales leads expectations in three weeks they will fire you. The management is rude and condesending and payroll makes mistakes leaving you without a check when you need it. Overall the worst job ive ever had.
Pros
Being outside
Cons
Bad work culture
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Wonderful Company with great compensation package and benefits. Good work/life balance
Finals Manager (Current Employee) –  5550 Progress Rd Indianapolis, INJuly 11, 2017
My work days are flexible. I have the freedom to control my income and how I earn it. Management always has an open ear to new ideas and is willing to listen to employee concerns. The ESOP gives us the opportunity to truly become employee owners and gives us a path to retirement. Some days can be stressful no doubt because our company is a meritocracy. You earn what you put in and that at time can be difficult.
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Terrible
Marketing Team Member (Former Employee) –  Indianapolis, INJune 5, 2017
Would not recommend working here to anybody. If you have a chance to take this job please turn it down as you will hate what you do and will regret the day you heard of this company.
Pros
none
Cons
too many
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Good company and benefits
Marketing Rep. & Admin Assit (Current Employee) –  Indianapolis, INMay 25, 2017
I've worked for the company for a little over a year and half in the events and retail department. The best thing about the company is the benefits. They offer full medical, dental, and vision. They are an employee owned company and that's pretty cool. They offer a 401K that's nice as well. The management isn't the best and training could be a lot better.
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set up/tear down person
Crew Member (Former Employee) –  Gahanna, OHApril 24, 2017
The job is fun. The management is a joke. There is a lot of travel involved. The other venders are usually very helpful and encouraging. Trying to get the schedule to know where you are going and when to be there is a nightmare.
Pros
Getting free stuff from other venders
Cons
Trying to find out the schedule can be a nightmare
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Typical Call Center Job
Call Canter Manager (Former Employee) –  Hinckley, OHFebruary 27, 2017
Management was half and half, one part unreliable and another some of the best ive worked under. Always hiring, so if youre looking to try a new career its a great place to start.
Pros
self gratifying
Cons
hours, job itself, changing policies
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3 year veteran
HR Assistant (Current Employee) –  Indianapolis, INMarch 17, 2016
I’ve been with Unique for 3 years and have seen many pros and cons as all companies have both. I started out in a very entry level positions here and have been promoted twice with the appropriate raises given. Most jobs here are very time demanding because of our retail hours but the PTO and payed vacations are a good benefit to have. The team atmosphere, company fishing trips and being an employee owner after your first year are just a couple of reasons I am looking forward to working here for many years.
Pros
Benefits, Pay, Employee Owned and Atmosphere
Cons
Retail Work Hours
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Good company
Assistant Events Manager (Current Employee) –  Hinckley, OHMarch 5, 2015
Unique Home Solutions is a very good company that is filled with integrity. The company always stands by its warranties and treats their customers properly.

I learned so much about marketing and the persuasion process while working for Unique. One of the most important skills I gained was management skills. My boss showed me how to properly manage a department so that it runs in a way that exceeds expectations.
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Fun with Frustration
Data Entry/Events Promoter (Current Employee) –  Hinckely, OhioFebruary 23, 2015
Overall, not a bad position. I do not enjoy cold calling, which is essentially what you are doing, but it paid the bills. Immediate management was great. Fun and empathetic crowd. Upper management creates problems with their constant hovering and micro-management. However, the lack of consistency in the work schedule creates a poor work life balance. The use of your own cell phone, extensive use of your vehicle, and immediate use of your own money for event costs (you do get paid back...eventually) creates some well-founded frustration. However, if you are young, and are looking for a starter job, this is a very good choice to learn and develop customer service/marketing skills from professional (although a little unpolished) employers.
Pros
Benefits, Commission, Training
Cons
Work-Life Balance, Inconsistent Work Schedules
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Quality product sold by unsupervised under trained sales reps. with most management being money hungry and undisciplined motivation for employees.
Sales Representative (Former Employee) –  Indianapolis, INJanuary 26, 2015
Arriving to wait on either management and other co-workers to show up so we could start the day. Myself and other sales reps. would have what management called a meeting, "so they could print out destinations and find job leads for the day".. Several co-workers were very hard working and eager to make more money satisfy costumers and hope for a promotion. The hardest part of the job was knowing I made the company hundreds of thousands in revenue every month and only being paid two percent or less in commission. I do enjoy sales and working with any costumer.
Pros
Working in so many different areas and with every different kind of costumer.
Cons
poor management, being promised promotion after promotion based on my results and never getting so much as a raise.
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What a joke....
Lead Installer (Former Employee) –  Indianapolis, INJanuary 10, 2015
Management needs some serious help. Procedures are put in place for a reason and should be followed.
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Employee Owned Stock Program after 1 yr of employment
Sales and Events Consultant (Current Employee) –  Indianapolis, INDecember 7, 2013
Fast paced, learning environment with high accountability, travel, and independence
Pros
Very diverse; You meet alot of people from day to day
Cons
Income can be very inconsistent week to week
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strong sucess oriented workplace for right candidate
DESIGN CONSULTANT (Former Employee) –  Indianapolis, INNovember 21, 2013
Strong ethical company with good compensation. However the work life balance is very difficult as well as amoutn of travel required on daily basis.
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Lots of driving, but the pay is great
Lead Generator (Former Employee) –  Indianapolis, INMay 22, 2013
This job can be fun. It was nice getting to go to different fairs and events, although the job itself is quite dull if no one shows up. If you are looking to learn basic sales skills or improve your sales techniques this is a great job for you. A very nice part time job, although there is a LOT of driving involved, which they do compensate you for. Pay was also comparable to the type of work done.
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Overall rating

3.4
Based on 20 reviews
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Ratings by category

Work/Life Balance
2.7
Compensation/Benefits
3.3
Job Security/Advancement
2.8
Management
2.5
Culture
3.1

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