Customer Svc Solutions Supervisor (Current Employee) – Chicago, IL – September 23, 2017
I have worked at United Airlines for over 30 years at various positions. I currently work in Network Operations or the central nervous system of the company. This office is open 24/7 365 days a year. There are various work groups. Some are management and some are union. In my area there are 3 shifts 0600-1430, 1400-2230, and 2200-0630. The overlap allows for turnover from the outgoing to the incoming. Although I am not a fan of commuting from the suburbs to downtown Chicago, I do like Willis Tower.
Pilot Crew Scheduler (Current Employee) – Chicago, IL – September 23, 2017
I work a shift job in Scheduling for pilots. Obviously, since this is an airline, it makes sense that pilots get the most attention and have the cushiest set up (though the way some of them talk you wouldn't know it.) However, if you are not a pilot or an Executive, the company doesn't have much regard for you or your job.
Since my position is shift work, there is some good flexibility with your schedule making it pretty easy to take full advantage of the flight benefits. The 401K matching is great, and there are a lot of other benefits that make putting up with the terrible management worth it.
If you can deal with tyrannical, lazy, and ignorant management and would love a job that you don't have to worry about when you go home, this is a great gig.
I would go back in a heartbeat if given the opportunity. Great people, great company
Customer Service Representative (Former Employee) – SanFrancisco, CA – September 16, 2017
I really enjoyed the fast paced passenger service job. It was a sharp learning curve, and I loved interacting with the travelling public. It was difficult to appease certain situations and rebook, but my supe's were always there to help. I was very sad to have to leave.
many, benefits, supervisors, public contact, amount of overtime available
great benefits, job security, every day is different. Great opportunity to connect with many cultures. Sadly the 1st 6yrs is really hard because you'll be away from home a lot and the pay is not great specially if you have debt. Without debt and no responsibility is a amazing job to have.
Large company with many opportunities for advancement. Very good corporate communication. Strong Union presence involved in all decisions with Flight Operations. Very competitive selection process. Once hired, prospects for a long rewarding career are very bright.
Excellent salary and benefits. High paced work environment.
Silo mentality between departments in Flight Operations
I got to talk with and meet very interesting people
Reservations Sales and Service Representative (Former Employee) – Fort Wayne, IN – September 13, 2017
From the day I started working there until almost my last day there amazing things did happen. I got to talk to musicians, television stars, record executives, a lot of different people. They all seemed impressed by my knowledge and how well I did my job. I was actually offered jobs several times when I worked for this company. Had September 11,2001 not happened I might have worked for this company for a long time.
Ramp agent (Former Employee) – Denver, CO – September 8, 2017
The best company I have ever worked for. There were so many benefits I couldn't even remember all of them, but most importantly were the hours and their flexibility of schedule. Very friendly people! The simplest way to put it is you are treated better than the customers.
Flight benefits, health benefits, hours, fun working environment
Worked in fast paced industry, that required maximum effort and organization during peak loads. Good attendance was a must. Willing to work when other employees could not fill the next shift was important to all my superiors.