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United Airlines
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189 reviews

United Airlines Employer Reviews

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A nice company to work for
Captain (Current Employee), Chicago, IL – May 14, 2013
Pros: work with new people and meeting new places ever day
Cons: transpassing time zone, hard on your body
I think I covered this on the previous written information.
A typical day at work means showing up for the preflight planning, meeting with rest of working crew members, looking into the flight plan, weather, airplane maintenance records, briefing the flight attendants, talking about any special needs, turbulence and safety matters.
Going to the airplane, – more... accomplishing the cockpit set up and getting ready to fly.
During flight, keeping the main cabin crew and passengers update and informed about the progress of our flight.
Preparing for our final approach and landing, evaluating different outcomes, if weather does not cooperate.
I lernt, the importance of relating to co-workers, before, during and after the operation, to facilitate rapport, and effective working environment.
The hardest part is to be effective engaging everybody in the task at hand.
At the end of the day the most enjoyable part of the job, is the internal joy of having accomplish your duty safely as leader, as pilot, as a colleague. – less
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Free flights for all employees, but frequent layoffs/reorgs
Manager - Digital Marketing Channels (Current Employee), Chicago, IL – May 14, 2013
Very interesting/challenging industry with a lot of consolidation and change recently. Tough company to advance in because everyone has a lot of seniority. Frequent layoffs and re-orgs also make it challenging. Management making an effort to improve the culture and invest in the business.
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Engaging work environment with multiple interpersonal experiences
Customer Service Rep (Current Employee), Sterling, VA – May 12, 2013
An interesting place to work to say the least, multiple cultures and values intertwined under a common roof to serve the general public. It makes for a great learning experience daily in the area of personal relations. Management is friendly and understanding and readily available. I've learnt several ways of dealing with conflict and customer satisfaction – more... just from the varying amount of people i come across daily. The hardest part would be not being able to satisfy everyone, an unrealistic expectation but frustrating on each instance. As a people person the most enjoyable part would be meeting new people daily and learning something new about places and cultures – less
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Great work environment with great employees
Coordinator-Airport Ops & Station Support (Current Employee), Tucson, AZ – May 9, 2013
Great place to work but not much room to advance unless you move out of state.
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Interesting job requiring interaction with many different people making the job enjoyable.
International Customer Service Representative (Former Employee), Houston, TX – May 9, 2013
Pros: reduced fair travel
Cons: late night shifts
Overall, working in the airlines industry is a lot of fun because of the many different people we interact with. Also there is an adrenaline rush in completing the tasks necessary to complete passenger boarding and assisting in having flight leave on time. The hardest part of the job was to smooth situations in which passengers' bags were lost or damaged.
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Productive and relex work place
StoreKeeper (Former Employee), Chicago, IL – May 7, 2013
Pros: flight benefits
-A typical at work would start by a part being order by a Mec. and I would pick and pull the part that was ordered by part number, then I would drop the part off to the Mec. at the terminal requested and get a signature from Mec. stating he receive the part.
-I learned a lot of part number by heart and how to get my job done as safely and quickly as – more... possible.
-The Chain of commend was outstanding at United Airlines
-I had great co-workers at united airlines, great teamwork
-the most enjoyable part of the job was just coming to work everyday and of course the flight benefits. – less
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Busy environment with coworkers willing to help
Customer Service Agent (Former Employee), Chicago, IL – April 29, 2013
Pros: free flights
Cons: work schedules can be suddenly changed
We would start out with a briefing, typically 10 minutes. I learned how to handle complaints and stress, along with rebooking, checking people in, and selling tickets. Managers would support us in case of a complain. The hardest part about the job was when I could not do anything to help the passenger out, and it was the airlines fault that his/her – more... plans were delayed. I really enoyed working alongside people who would help out at any moment. – less
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The company is ok to work for.
Cargo Agent (Current Employee), Houston, TX – April 24, 2013
Pros: 40 hours a week
Cons: hour kept changing, health care too much and not worth it.
The company United Airlines had hired a contract company call Faro, which they hired staffmangment to hire the people. The department that I work for is exports. That is in the cargo department in the Untied Airlines building. The compary kicked off in december of 2012 at that location. It was very hacked there very unoranized. But as months past we – more... started to get the hang of things and it was smooth sealing. The company was starting to get like a family business. They have the wife and husband as supervisors, they dad as a warehouse lead and the cousin as export lead. The job kept changing things every couple of weeks. My hours changed every month. Its a job. – less
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I had a great job at UAL. I took early retirement when UAL declared bankruptcy in 2003. I didn't leave the job, the job left me!
Flight attendant and purser (Former Employee), Denver, CO – April 24, 2013
Pros: lots of benefits, meeting interesting people and flexible schedules.
Cons: commuting on stand-by for 20 years and lysol build-up in hotel rooms with no ventilation.
Until the 2003 bankruptcy, UAL, like all major airlines, had flight attendants who worked until their 80's. We had so many benefits and perks, no one ever quit. The bankruptcy changed everything but I miss the job and wish I'd stayed a few more years.
The best part of the job was talking to people with such diverse backgrounds. That was a real learning – more... experience for a small town girl. We rarely saw management as we worked on our own and the supervisory positions changed often. The hardest part of the job was commuting from Texas to Denver or Chicago on stand-by.
My co-workers changed monthly but we were all part of the same family and worked amazingly well in a small confined space. – less
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Flexibility
Airport Sales Agent (Current Employee), Newark, NJ – April 24, 2013
Pros: free flying for employees and their family members.
Cons: the early 3am start shifts
There's never a dull moment at United Airlines. The day is always busy. Meeting new and diverse cultures is always a plus for personal and professional growth. Management tries their best to puzzle together a negative situation. It can be a stressful job however, most of the employees are easy to work along with. Hardest part of the job is working an – more... oversold flight and having to deny customers boarding cause there are no more seats left. Most enjoyable part of the job is the free flying perks. Currently there really isn't no job security for agents as the company is highly considering out sourcing... – less
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Fun people, fun duties
Ramp Service Contractor (Former Employee), Chicago, IL – April 23, 2013
flying privileges immediately active
learned a ton about safety
learned a ton about integrity and accountability
great opportunity to work on a team
exceptional experience working in and around planes
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A great place to work
Communications Project Manager (Former Employee), Chicago, IL – April 20, 2013
Pros: competitive salaries and great travel benefits
United is a great company to work, especially if your heart is in the travel industry. It's challenging but I've had the priviledge of working with some really terrific people that have become life-long friends.
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It was the best of times, it was the worst of times...
Senior Analyst (Former Employee), Chicago, IL – April 18, 2013
Pros: i love working downtown chicago, in willis tower
Cons: most leadership is now from continental airlines
When I began there, it was a marvelous place to work. Changes in the industry and a recent merger have changed that.
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A enjoyable place to work
Customer Service Representative (Current Employee), New York, NY – April 12, 2013
I been with united airlines for seven years and I love doing customer service because you get to meet different people on a everyday bases. This job is very enjoyable and flexible.
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A great Carreer with Flexibility and management that were awesome
Reservation Sales Agent/Administrative Coordinator (Former Employee), Houston, TX – April 8, 2013
Pros: the travel benefits. the opportunity to meet people from different walks of life.
Cons: the micro managed systems that are in place but you get used to it.
A typical day at work will be filled with challenges that required quick thinking to resolve problems in an amicable way to either my Employers or my co workers.
When I was a supervisor my greatest challenge was coordinating my department to follow work rules so that the various airport departments run efficiently and without any set backs that can – more... be costly to the company.
my co-workers were pretty supportive. They would be surprised at how adaptable I was to what the issues at hand was. One employee asked what really do we do here my answer. "We are the behind the scenes of the airport operations and a support to the front line employees so we do whatever it takes to make a day at Continental a happy and successful one."
The hardest part of the job was bad weather days because all you can do is try to accommodate everyone while most times the end results would be mis-connections and layovers which was not always a welcomed proposition.
The most enjoyable part of the job was taking care of the passengers listening to their needs and working things out that they are satisfied or sometimes even when you have to say no, they felt satisfied that you did all that you could do, to make the experience on that particular call an enjoyable one – less
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Held multiple jobs
In-flight Service Supervisor (Former Employee), Chicago, IL – April 7, 2013
Pros: wornderful job, meeting the public
Cons: weather delays, mechanical delays.
Began in reservations and resigned from Inflight Services. Totally enjoyable experience working for the then largest airline in the US. Excellent model and training in Customer Service - whether on the phone, ticket counter or in the air. As an Inflight Service Supervisor managed all aspects of the customer in-flight experience coupled with providing – more... return flight reservations, auto rentals, and general custormer service (withiout infringing on Flight Attendant duties). – less
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Productive and fun workplace
United Airlines Summer Assist Agent (Former Employee), Newark, NJ – April 6, 2013
This job experience was amazing for me. I was able to work at the airport with a great airline. I was able to benefit and gain some knowledge while working for United Airlines.
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Good place to work, free flights
Ramp Serviceman (Current Employee), Chicago, IL – April 4, 2013
Pros: free flights
Cons: low pay
Great fun fast paced work environment. A typical day at united consist of between 6 to 8 flights in a eight hour shift. I learned how process and create load manifest for different types of aircrafts, also learned how to properly balance the weight on aircrafts. Co-workers a pretty cool for the most part. The best part of the job is working outside. – more... the free flights are a plus. – less
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Productive place to work
Ramp Agent (Current Employee), Chicago – April 2, 2013
Love the flight benefits and the health benefits. This company is an amazing place to work for.
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good company to work for
Call Center Representative (Former Employee), Des Plaines, IL – April 2, 2013
Good company to work for, travel benefits were great. Sometimes it was hard when you had customers yelling at you. Fellow employees were very friendly and helpful.
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