Find companies:
United Auto Credit Corporation
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
34 reviews

United Auto Credit Corporation Employer Reviews

Company Attributes

  • Compensation/Benefits
  • Management
  • Job Security/Advancement
  • Job Culture
  • Job Work/Life Balance
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
***UNHEALTHY WORK ENVIRONMENT***
Funding Analyst (Former Employee), Newport Beach, CA – May 14, 2013
Pros: none except for the nice newport beach weather
Cons: poor management, dishonest work ethic, stays understaffed, no work/life balance, fake people, rude svp
If I could have given ZERO stars then I would have. You will be sorry you ever stepped foot in their doors. I came with a ton of experience and knowledge 10 yrs plus in the industry. I accepted this job due to the quality of the economy at the time they hired me. Mind you, most of the Upper Mgmt who was there at that time, had eventually all been fired – more... or forced out with huge severance within the 1st year. It seemed like most of the people who I trusted and thought highly of were disappearing at a rapid rate. Within that 1st yr, all my confidence in this company was completely transformed. I had worked long term for two other huge auto finance companies that treated their employees amazingly. I never had a problem with promotion or raises, personality clash, or just plain honesty about my work. I was promised opportunities to move up at UAC and just because the SVP did not like me, I got shunned every time. He is quite honestly one of the most rudest people I have ever worked with. He doesnt allow you to finish a sentance. His attitude emits that he is way better than you and he is just not so interested in suggestions or changing his way of doing things. He gave me given formal promotion to a new department, but it never happened. Empty Promises!!! He is from India and in my opinion doesn’t like female workers who know more than him about the department and also women who don't take unethical demands from men in higher positions. In my opinion, this is a culture clash. Not to mention they tried to test me on false accusations from the independent subprime dealerships they do loans for. They said they heard calls that were recorded and the dealerships were right in these accusations, never even asking me, just pure guilty in their eyes. When I asked to hear them, they said they were not "available" any longer. I knew they could't produce the proof simply because it NEVER HAPPENED. Even still they never once allowed me to defend myself. I have a strong work ethic and I am equipped with a ton of integrity and never exaggerated information on verifications for these subprime customers just so I could fund a deal. Most if not all funding personnel falsified facts just so they can make their monthly bonuses. And I refused to do that for dishonest money. All the other supervisors are puppets in a show with the uppers. Nice to your face, talk about you behind your back. The former funding supervisor is the most stuck up "OC" girl I have ever dealt with, not to mention supremely fake. I quit and found a healthy working environment. I spent way too many years on this place with no future, and I know I have the drive and determination to advance my career since it has never been an issue in the past. That should say something about this company. In Addition, I am sure the Upper Mgmt has REQUIRED the Under Mgmt write these reviews that give a good rating on this site. They like to call that "Damage Control". If you notice, most of the positive reviews were written around the same time. Why am I deciding to vocalize my opinion of them????? Easy, If I can save someone the mental and physical stresses that could create health problems in the future, then I am glad to have written this. Trust me; you are better off on unemployment or working at MCD's. The feeling of dread waking up in the morning to go to this place is the worst feeling in the world. This company will not be around forever. The fresh young college kids they hire know no better, and the experienced employees are treated less than human. Please don’t waste your skills and self-worth with this place. If you have a family or busy weekend schedule this is not the place for you. It constantly stays understaffed because of the revolving door so you will need to work 12 hrs per day and all Saturdays until the end of time to get the business done. As if the understaffing issues are your own fault. Since I started at my new job, we have gotten a ton of resumes of active employees at UAC. Most of them on the job less than 6 months looking for a way out. Don't be one of them!!! – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
very small work environment
customer service representative (Former Employee), Centennial, CO – April 18, 2013
Pros: free snacks and drinks
answered incoming calls directed to appropriate party.
verified credit applications, accounts receivable
Management was good as well as co-workers
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Challenging Position at UAC but also VERY rewarding
Area Sales Manager (Current Employee), Cleveland, OH – April 11, 2013
United Auto Credit. Where do I begin? First of all, there are so many mixed opinions about my company out there, that sometimes it's easy to fall into the "negative" aspects of my company. No company is perfect in ANY way, no matter who you work for or what position you hold. That being said, as an employee of UAC, I truly believe that I am valued as – more... an employee by not only my immediate boss, but also my senior management staff. I have never felt like I was a true "asset" in any company I have ever worked for, because turn over in the automotive industry is usually very high. This is NOT the case for United Auto Credit. I have received phone calls from the CEO and CFO of my company for a job well done for my individual performance. I also received a phone call from my CFO explaining how well we are financially backed because I heard a rumor from my competition that we were in financial trouble. HE CALLED ME ON MY CELL PHONE TO EXPLAIN THAT THIS IS OBVIOUSLY not true! He even went on to say that if a dealer that any further questions, to please give them his personal cell phone number and he would talk to them as well. NO ONE in this industry has more of a open door policy than UAC. I can call my President, CEO, CFO, or District Sales Manager any time I need and they never make it feel like I am bothering them in ANY way.

Now I want to talk about the job. Best part about my position is that I'm in control of my success. Sure I have a boss...everyone does. What I mean is I don't get micro managed. I don't get a phone call every minute of the day asking what I'm doing at any given moment. They have confidence in me as an employee. I do my job every day to the best of my ability and I get compensated very well for what I do. I get to spend nights with my family after my day at work and I get to also have my weekend basically free to also live the life everyone deserves. I get phone calls from dealers every minute of every day. Sometimes until 11:00 at night. That's ok because my office is in my house. I can answer any question they might have for me from my home office and after I am done, I can go back to family life. This is the biggest plus for me. My company preaches that family life comes FIRST and I am 100% responsible for doing my job to the best of my ability but at the end of the day, family is what really matters.

So in conclusion, it's safe to say that I am a huge fan of UAC and also a very loyal and satisfied employee. I believe the old expression: Garbage in Garbage out. This job is 100% what I make of it. If I work hard, then I will be successful and have a positive experience. If I do things half assed, then I expect to have a negative experience of the company because I worked hard to be a mediocre employee. Sure there are other sub-prime companies to work for out there. I have been approached by many of them to be an employee of their company. I know that the internal workings of their company isn't even as close to being better than ours nor is their financial stability better than where I'm at right now. I have been with them for almost 3 years and I know for a fact that wild horses couldn't drag me away from the position that I hold right now with United Auto Credit. – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great Company with Rapid Growth Opportunities
Supervisor (Current Employee), Hurst, TX – April 11, 2013
Pros: advancement opportunities, contribute to a growing company
Untied Auto Credit is a very unique company in a positive way. Why I say this is a lot of companies try to cut back and take away certain things during the difficult times. United Auto Credit is just the opposite. The management team is very open minded to listen and implement what the employees are asking for as long as it makes good business sense. – more... The company is very focused and dedicated with team building which builds and increases moral. By doing these things, it increases production along with creating a more dedicated employee. This company does a great job of recognizing their employees on a regular basis which has everybody striving to be their best. If somebody wants to get in with a good solid company and wants the chance to advance, this is the company for you!!! – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Much more than a salary!
Corporate Recruiter (Current Employee), Newport Beach, CA. – April 9, 2013
Pros: casual fridays, starbucks machine, benefits, 401k, company celebrations, location
Working for United Auto Credit is rewarding in many different aspects!
United Auto Credit provides high risk auto financing to consumers when other companies won't take on the risk. At the end of the day it's rewarding to know that I am part of an organization that cares and helps people with credit challenges.

I am fortunate to work with a diverse – more... group of talented and knowledgeable people in the industry. Whenever I have a question I am confident that I am getting an educated answer from someone on the team!

Coming from a different type of industry definitely challenged me at times but since working at United Auto Credit, I have learned so much about the sub-prime auto industry, how the entire loan process works and how much hard work goes into the entire process.

I think highly of the management team at United Auto Credit for growing this company into what it is today and have 100% confidence that the decisions that are made today will have a positive effect on the years to come. Management is very approachable and I especially appreciate that employee's are recognized for their hard work and dedication with performance incentives and rewards.

My co-workers have been awesome since day one. Everyone has been welcoming, helpful and has always made me feel like part of the team. I really enjoy that the company has a "celebrating spirit." We have holiday parties, a company softball team, birthday celebrations and much more.

The most challenging part of my job is getting to know what everyone's role is in order to get a full understanding of how they contribute to the company. I owe it to management for allowing the time to spend with other departments to gain that knowledge.

The most enjoyable part of my job is the great people, the fun environment and that United Auto Credit is growing! – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great place to work you keep busy with unlimited potential
Area Sales Manager (Current Employee), Indiana – April 9, 2013
Pros: unlimited income potential, work independently
Cons: not a lot of free time, need to really manage your time to balance work and life
United Auto Credit regularly recognizes and rewards hard work, reinforcing a strong work ethic among employees. Additionally, our risk management department has compiled a substantial pool of data, allowing employees to adequately measure their contribution to the company’s performance.
These factors facilitate each individual’s ability to not only – more... strive to make a difference, but also gauge their impact in the company’s growing success. – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great Company Values
Credit Analyst (Current Employee), Gilbert, AZ – April 9, 2013
United Auto Credit is a great company to work for. They value their customers and their employees. United Auto Credit does things the right way, not the sleazy or easy way. I have been impressed with the ethics that are demonstrated by everybody I have come in contact with at United Auto Credit.

Management is transparent and open about where the company – more... is headed and what is expected of their employees. The pay is more than fair and there is great opportunity for bonus. I have been very pleased with the compensation and with additional compensation opportunities through attainable bonus metrics.

My co-workers have all been supportive and helpful. My manager is extremely fair and condsiderate of me as a person and as an employee.

I have been with the company for 8 months and have already met and spoken with the CEO, CFO, COO, and the head of each department in the company. Training was in depth and gave me a great start to my career with United Auto Credit.

My time with United Auto Credit has been better than I could have expected. I would (and do to friends) recommend working for this company. – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Friendly Environment with great management
Human Resources Assistant (Current Employee), Newport Beach, CA – April 9, 2013
Pros: excellent manager, work environenment is not stressful
I enjoy working here at UAC. The management here are easy to approach and very helpful. My co-workers are awesome people and we all get along great. What I enjoy most about this job is that it is not micro-managed. I can work at my own pace and get the work done that is necessary to complete my tasks. I like the fact the my manager is allowing me to – more... take classes once a month to learn important information about my position and HR procedures. – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive workplace at United Auto Credit
Auto Loan Counselor/collector (Former Employee), Irvine, CA – April 2, 2013
Pros: some bonuses
Cons: no updated technology
A typical day at United Auto Credit started with getting the daily work sheet ready . calling the borrowers with broken and pending payment arrangements . calling the repot agents. co workers were helpful and so were the management .
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Terrible Place To Work
Sales (Former Employee), Irvine – March 29, 2013
Pros: great place to work if you want to learn back-stabbing from pros.
Cons: see above, and don't work here.
Do not work here if you care at all about ethics, compensation, or fair treatment. Senior management is grossly overpaid, take big bonuses, and reward only the inner circle. They constantly cut employee pay and benefits, care only about themselves, and behave like sleazy used car dealers. Oh, and they thought nothing of laying off tons of employees – more... in order to outsource jobs to India, where CFO and Sr. VP are from. – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
great company to work for
Assistant Branch Manager (Former Employee), Pensacola, FL – March 11, 2013
Pros: good wages, good trainning programs
Cons: they went out of business because they try to grow too fast in a bad economy
Good wages and opportunity for advancement. Would probably still be employed there if they did not go out of business.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Not a secure company
Internal Area Manager - Texas (Former Employee), Hurst, TX – February 18, 2013
Pros: fun group if that's your sort of thing
Cons: misleading up-front about the position, tough product to sell in their markets.
While working for them, my benefits were changed after the first week of employment (they cut total benefit time, went to an accrual basis, and started operating the sales group during most holidays). Management seems more interested in making a tremendous amount of phone calls than actually having a call plan.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Fun environment
Administrative Assistant (Former Employee), Van Nuys, CA – January 25, 2013
Pros: co workers, management, hours, distance
Cons: pay
Responsible for auto loan processing, dealer packages with DMV forms, dealer funding, and collecting past due car payment. Performed general office assistance including filing, emails, and providing excellent customer service. Assisted with office phone lines.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
a great place to work at, excellent team players, management
Collector II (Former Employee), Harlingen, TX – December 21, 2012
Pros: great support, rewarding bonuses
Cons: short breaks
i loved my work...i enjoyed my daily challenges, the team work and efforts everyone put in. staff and management were always very supportive and encouraging very productive and rewarding
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Not a very balanced work/family friendly environment
SENIOR CUSTOMER SERVICE REPRESENTATIVE (Former Employee), Woburn MA – December 12, 2012
Pros: meeting new people and getting to travel a little bit.
Although I appreciated the opportunity to work for United Auto Credit I did not last long. Work/Family balance is very important to me and it wasn't easy to maintain with this company. I did enjoy the experience.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
GOOD PLACE TO WORK GREAT MANAGER
Analyst (Current Employee), Phoenix – November 27, 2012
Pros: great pay, good manager
Cons: inconsistent policies
This is overall a good place to work with great pay and comfortable atmosphere. There are flat screen tvs to watch during work to help the days go by faster, casual dress, fridge is stocked monthly and my manager is awesome.The one thing i would change is being more consistent with policies and procedures because it's almost like the policies are valid – more... depending on what day of the week it is. – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Always something new.
Account Representative/Collector (Former Employee), Roseville, CA – November 7, 2012
Pros: being able to help others.
Cons: having to take peoples means of transportation.
I enjoyed the daily challenges and busy atmosphere.The best part about working for UACC was the skip tracing and collection exp.Being able to find someone and collect a past due account was very rewarding.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
fun workplace
Credit Analyst (Former Employee), Tacoma, WA – November 4, 2012
Pros: coworkers, upper management
Cons: mid-level management
Great coworkers; however local manager was clueless--not supportive, not knowledgeable about industry and took no initiative to better the office.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Fast pace, fun and exciting work environment
Credit Analyst (Current Employee), Nashville, TN – October 30, 2012
A great quickly growing company. Well executed training program and strong company culture. Success is rewarded and I feel that my input is valued. Advancement seems very possible for those who excel. A great team environment and I would recommend this company to anyone.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
UACC is a company I would suggest others to work for.
Dealer Compliance Rep. (Current Employee), Newport Beach CA – October 29, 2012
Pros: staff events, free coffee machine, upward mobility in the company, after hours company sports teams
Cons: hour long commute, communication between departments has not been excellent in the past.
My experience with UACC has shown me that ability is rewarded with upward mobility in the structure. Upper and middle management has been fair, and supportive to new ideas. They want to be a company that will be around long enough for their grandchildren to see, and take the correct paths to make that a reality. I really have grown in my experience – more... with the company. They are more than willing to help you grow if you ask for the opportunity.

In my previous department however, I cannot say that my experience was always positive with the management style there.

However, in my current position I feel that I am a valued member of the team and that my contributions are not seen as insignificant or inconsequential in any way. – less
Was this review helpful?  YesNoComment

About United Auto Credit Corporation

Established in 1996, United Auto Credit has grown to become a national leader in non-prime automotive finance. Our core business – Read more

United Auto Credit Corporation Photos