Incredibly High Workload but Good Work Environment
Adjuster (Former Employee) – Miami, FL – June 26, 2017
Cons: The worst part of working for United is dealing with the unmanageable and never ending caseload, and having to work for a company that is proceeded by a nationwide negative reputation within the industry and in the general public. On average, an adjuster should have a que between 60 - 120 files however; NOT at UAIC. At United, the NORM is swimming against the current. You will be given 350+ wonderful reassigned files right off the bat and are expected to do the impossible with. If you are a person that thrives on providing excellent customer service, excelling and working towards reaching your potential, you may want to reconsider UAIC as an employer because success is nearly **IMPOSSIBLE** to accomplish there. Some of the few certainties that are to be expected due to the voluminous workload are: Phones calls not being answered and/or returned, customer service being lost in translation (constantly getting your ear chewed off by an unhappy customer), customers coming in as walk-ins like clockwork to belittle you and tell you how much of an S.O.B. you are, all the meanwhile, time will go by and you will realize that your best valiant effort and all hard work you put in produces a feeling of a hamster in a spinning wheels rather than accomplishment.
Pros: If you are a friendly person, co-workers and Management will accept and embrace you as family (which crucial in a hi stressful work environment). Super Nice Cafeteria that makes for good team building, networking and bonding with all other departments. Lastly, Flexibility is a great there..
Family Atmosphere / Cafeteria
****HIGH*** Stress-level / Defective Workload