Customer Service Representative (Current Employee) – Miami Gardens, FL – November 28, 2016
A typical day at work begins with answering phone calls from costumers. Important to assist and provide the best experience to all who we speak to. Open first report auto claims to customers and provide information and status to insured, claimants, Attorneys, insurance companies and medical providers. Management is great, all about team work and professionalism. They always show appreciation to all workers.
Reviewing medical records, police reports, verifying coverage, opening reserves, investigating claims from beginning to the end. Resolving any issues promptly, interviewing customer under Oath, returning phone calls in a timely manner.
Bodily Injury and Litigation Adjuster (Former Employee) – Scottsdale, AZ – June 24, 2014
A typical day included answering the phone, customer service, addressing coverage issues, review of bodily injury demands, settlement negotiations, working with management, defense counsel, co-workers and team mates.
The hardest part of the job was keeping up with a high volume of claims and calls.
The most enjoyable part of the job is working with a good hard working people who supported each other
A day at work was always fun and always new challenges. Working at United i learned everything to do with PD to BI claims and a little of SIU and Litigation. Management was awesome. Co-workers were always very helpful and always willing to teach new techniques. The hardest part of the job was trying to have a file of a lawsuit. The most enjoyable part of the job was to always learn new things.
Customer Service Rep (Former Employee) – Norcross, GA – August 31, 2012
it a great place to start at if you really dont know what you want to do. they work around your scheduale very well. i learned way to much to even start. the other workers are very nice to meet and talk to when your on break.