UNITED AUTOMOBILE INSURANCE COMPANY Employee Reviews

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Customer Service Representative (Current Employee) –  Miami Gardens, FLNovember 28, 2016
A typical day at work begins with answering phone calls from costumers. Important to assist and provide the best experience to all who we speak to. Open first report auto claims to customers and provide information and status to insured, claimants, Attorneys, insurance companies and medical providers.
Management is great, all about team work and professionalism.
They always show appreciation to all workers.
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Productive, nice environment
PIP/ PD Adjuster (Former Employee) –  Miami, FLOctober 10, 2016
Reviewing medical records, police reports, verifying coverage, opening reserves, investigating claims from beginning to the end.
Resolving any issues promptly, interviewing customer under Oath, returning phone calls in a timely manner.
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Need a paycheck!!!
BI/UM/UIM Claims Adjuster Trainee (Current Employee) –  Miami Gardens, FLDecember 15, 2015
Inconsistent communication between management and staff, ZERO training for trainees, low pay, accountability always on you, No Moral,
Pros
Great co-workers to work with
Cons
Management holds you accountable for everything
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High turnover/ Not a place to work if you're seeking a stable job
PIP Auto Claims Adjuster, Litigation (Former Employee) –  Miami Gardens, FLJune 10, 2015
They hire in mass, they layoff in mass. Not a stable environment. The office is filled with employee family members, which causes a lot of clicks and nepotism.
Pros
Cafeteria and temporary income
Cons
Very high turnover. Company fire happy
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Good envirnoment, good management
Bodily Injury and Litigation Adjuster (Former Employee) –  Scottsdale, AZJune 24, 2014
A typical day included answering the phone, customer service, addressing coverage issues, review of bodily injury demands, settlement negotiations, working with management, defense counsel, co-workers and team mates.

The hardest part of the job was keeping up with a high volume of claims and calls.

The most enjoyable part of the job is working with a good hard working people who supported each other
Pros
good environment
Cons
heavey work load
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Very fun and changing
Property Damage/Bodily Injury Claims Adjuster (Former Employee) –  Miami, FLJuly 5, 2012
A day at work was always fun and always new challenges. Working at United i learned everything to do with PD to BI claims and a little of SIU and Litigation. Management was awesome. Co-workers were always very helpful and always willing to teach new techniques. The hardest part of the job was trying to have a file of a lawsuit. The most enjoyable part of the job was to always learn new things.
Pros
always had room for growth
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Productive and interactive workplace
Assistant Finance Manager (Former Employee) –  Miami Gardens, FLMay 5, 2015
Working with UAIC has been an unforgettable and fascinating experience. It is a multicultural company of professional and personal enrichment to growth with.
Pros
Great work environment
Cons
Need more opportunity to growth
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loved the enviorment
House Counsel (Former Employee) –  Miami GardensMay 29, 2015
I loved working there and I was sad to see it end. The people were great and so helpful and i would not trade if for anything and I highly recommend it to anyone looking for a great place to work
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Oppurtunities
Property Damage Insurance Adjuster (Former Employee) –  miami, flDecember 18, 2012
What I learned from UAIG is that there is always potential and room for growth in the company, however after 4 years of being employed (2 years of being a Licensed PD Adjuster) I was let go..
Pros
mon - fri schedule
Cons
lay offs in 2008
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Very awesome experience
Customer Service Rep (Former Employee) –  Norcross, GAAugust 31, 2012
it a great place to start at if you really dont know what you want to do. they work around your scheduale very well. i learned way to much to even start. the other workers are very nice to meet and talk to when your on break.
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Horrible place
Adjuster (Former Employee) –  Miami GardensJanuary 14, 2015
Lack of professionalism . Gave it a tried and was so unhappy. Saw so many people quit or be fired. High turnover. Costly benefits. No 401k until one yr mark
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Good job
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Aventura, FLJune 26, 2012
Typical day was me answering calls , setting up appraisals and explaining procedures of claims to customers.
Pros
growth
Cons
strict
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Not favorable
BI/UM Adjuster (Former Employee) –  Miami Gardens, FlJanuary 13, 2013
Not there long enough to make productive decision on company.
Pros
on site cafe
Cons
no job description manual
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Overall rating

3.6
Based on 14 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.7
Job Security/Advancement
2.9
Management
3.5
Culture
3.7

UNITED AUTOMOBILE INSURANCE COMPANY Reviews by Location