Each day is packed full. There is always something to do which keeps all employees going. I have a wonderful manager and believe that she is incredibly personable, while also being a strong leader. Id say the hardest part of my job is coming across customers with issues im unable to help with; do to the fact that as tellers we are limited to what we can do as far as account maintenance.
Not a lot of room for advancement, not challenging
BM (Former Employee) – Virginia – February 11, 2018
Poor middle management. There are 3 regionals and 2 of them have absolutely no idea how to handle managers and help them out. Favoritism is like culture of the bank that it’s absolutely ridiculous. It’s all about how much you can brown nose and you will forever be safe even if you don’t produce but if you rubbed them the wrong way, they will find a way to get rid of you. They don’t train you, they just throw you in and expect you to compete with some polished managers who came from suntrust/capital one/ BOA.
Retail Banking Representative (Former Employee) – Washington, DC – January 8, 2018
The culture at United Bank is very toxic. They are not very good at growing the bank organically so they target smaller banks in their footprint to increase deposit size. The new customers and employees soon find out why United can't grow and they soon leave. Very qualified employees and excellent customers just end up going to different banks.The issues they have are poor middle management that lacks vision, low employee morale and poor compensation.